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Questions and Answers
What are the two types of communication based on the organizational structure mentioned in the text?
Which type of communication involves the flow of information through formal channels?
What type of communication involves communication from higher authorities to subordinates?
Which type of communication involves communication among employees at the same level in the organizational hierarchy?
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What type of communication involves the use of body language, gestures, and facial expressions to convey information?
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Study Notes
Organizational Communication
- There are two types of communication based on the organizational structure.
Formal Communication
- Formal communication involves the flow of information through formal channels.
- It involves communication from higher authorities to subordinates, also known as downward communication.
- Examples include orders, instructions, and policies from management to employees.
Informal Communication
- Informal communication involves communication among employees at the same level in the organizational hierarchy, also known as lateral communication.
- It also involves communication from subordinates to higher authorities, also known as upward communication.
Nonverbal Communication
- Nonverbal communication involves the use of body language, gestures, and facial expressions to convey information.
- It can support or contradict verbal communication, and is an important aspect of effective communication.
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Description
Test your knowledge of different types of communication with this quiz. From organizational structure to communication attitudes, this quiz covers various aspects of the communication process. See how well-versed you are in the intricacies of communication.
