Podcast
Questions and Answers
What is the primary purpose of good communication skills in a therapist?
What is the primary purpose of good communication skills in a therapist?
- To make the client feel comfortable
- To minimize the use of non-verbal cues
- To make the difference between a poor service and an excellent one (correct)
- To show off verbal communication skills
What percentage of communication is from the words you use during a conversation?
What percentage of communication is from the words you use during a conversation?
- 90%
- 7% (correct)
- 55%
- 38%
What type of questioning skills are used to start and open a conversation?
What type of questioning skills are used to start and open a conversation?
- Leading questions
- Closed questions
- Open questions (correct)
- Rhetorical questions
What is an example of non-verbal communication (NVC) mentioned in the text?
What is an example of non-verbal communication (NVC) mentioned in the text?
Why is smiling important during a conversation, even over the phone?
Why is smiling important during a conversation, even over the phone?
What is the primary purpose of using closed questions in a therapeutic consultation?
What is the primary purpose of using closed questions in a therapeutic consultation?
Which of the following is an example of positive non-verbal communication?
Which of the following is an example of positive non-verbal communication?
What does a therapist look for in a client's body language to determine if they are not interested or adopting defensive body language?
What does a therapist look for in a client's body language to determine if they are not interested or adopting defensive body language?
Why is it important to repeat back what the client has said during a consultation?
Why is it important to repeat back what the client has said during a consultation?
What is the suggested ratio of listening to speaking in a therapeutic consultation?
What is the suggested ratio of listening to speaking in a therapeutic consultation?
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