Podcast
Questions and Answers
55% of communication is from the words you use.
55% of communication is from the words you use.
False
Listening skills are not a type of communication.
Listening skills are not a type of communication.
False
Good communication skills are not essential to the therapist.
Good communication skills are not essential to the therapist.
False
Written word is a type of non-verbal communication.
Written word is a type of non-verbal communication.
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Smiling while speaking on the phone does not change the tone of your voice.
Smiling while speaking on the phone does not change the tone of your voice.
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A therapist uses closed questions to draw out detailed information from the client.
A therapist uses closed questions to draw out detailed information from the client.
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Subtle mirroring is a form of negative non-verbal communication.
Subtle mirroring is a form of negative non-verbal communication.
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A good listening skill is to interrupt the client frequently to ask questions.
A good listening skill is to interrupt the client frequently to ask questions.
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Leaning back and crossing arms is a sign of positive non-verbal communication.
Leaning back and crossing arms is a sign of positive non-verbal communication.
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Repeating back what the client has said is a way to show that you are not interested in what they have to say.
Repeating back what the client has said is a way to show that you are not interested in what they have to say.
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