Physical Therapy: Communication & Consultation

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Questions and Answers

In which communication role does a physical therapist primarily focus on listening to the patient's concerns and building trust?

  • Confidant (correct)
  • Communicative Detective
  • Coach
  • Teacher

A physical therapist is explaining the details of a rehabilitation protocol to a patient. Which communication role are they primarily embodying?

  • Confidant
  • Communicative detective
  • Teacher (correct)
  • Coach

Which attitude skill emphasizes creating a judgment-free environment for a patient to express their feelings and experiences?

  • Empathy
  • Concreteness
  • Genuineness
  • Respect and acceptance (correct)

During a patient interview, a physical therapist uses specific and detailed language to ensure the patient understands the exercises. Which attitude skill is the therapist demonstrating?

<p>Concreteness (C)</p> Signup and view all the answers

A physical therapist is using non-verbal cues, such as nodding and maintaining eye contact, to show they are paying attention to a patient's concerns. Which attitude skill is being displayed?

<p>Empathy (D)</p> Signup and view all the answers

A physical therapist is adjusting their communication style to encourage the patient to actively participate in the therapy process. Which communication role is best exemplified here?

<p>Coach (D)</p> Signup and view all the answers

When should a physical therapist prioritize being a 'Communicative Detective' during a treatment session?

<p>When seeking to understand the underlying causes of the patient's condition. (C)</p> Signup and view all the answers

A patient is hesitant to try a new exercise due to fear of pain. How can a physical therapist best utilize the attitude skill of genuineness in this situation?

<p>By sharing a personal story of overcoming a similar challenge. (B)</p> Signup and view all the answers

During which phase of patient interaction is gathering information about the patient's medical history most crucial?

<p>Initiating the consultation. (D)</p> Signup and view all the answers

After gathering all available information, a therapist must use it to reach shared decisions.

<p>During explanation, shared decision-making, goal - setting and the planning stage. (A)</p> Signup and view all the answers

Flashcards

Confidant Role

The PT helps by listening to the patient.

Coach Role

The PT guides the patient.

Communicative Detective Role

The PT helps the patient understand.

Teacher Role

The PT explains to the patient.

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Initiation the Consultation

Skills utilized to initiate conversation.

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Gathering Information

Skills utilized to gather data using medical history and patient stories.

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Treatment Planning

Skills utilized to explain, make shared decisions, goal setting and planning.

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Empathy

The ability to understand and share the feelings of another.

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Genuineness

Being authentic and honest in interactions.

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Respect and Acceptance

Showing regard for the patient's worth and perspective.

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Study Notes

  • Physical therapists have roles in communication
  • They require attitude skills in conversations for therapy

Roles in Communication

  • Four major roles of the PT in communication are confidant, coach, communicative detective, and teacher
  • The patient's request might be "Listen to me" for a confidant, "Guide me" for a coach, "Help me understand" for a detective, or "Explain to me" for a teacher
  • Communication style can follow a process as a confidant, guide as a coach, offer as a detective, or explain as a teacher
  • Content and/or process skills are non-directive as a confidant, are empathy as a coach, respect and acceptance genuineness for a detective

Physical Therapy Consultation

  • Steps include initiation of the consultation, gathering information, collecting history, gathering information, physical examination, explanation, shared decision making, goal setting, treatment, concluding the consultation, and finishing the treatment episode.

Summary of Conversations

  • Throughout the evaluation and treatment process, navigating a variety of communicative roles can allow for shared decision-making.

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