Communication Essentials Quiz
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Questions and Answers

What is the process of communication?

  • Speaking loudly and clearly
  • Sending emails and making phone calls
  • Encoding and decoding of messages (correct)
  • Using non-verbal gestures
  • What is a barrier to communication?

  • Clear and concise messages
  • Active listening
  • Language differences (correct)
  • Overuse of technology
  • What is essential for effective communication?

  • Interrupting others
  • Active listening (correct)
  • Speaking rapidly
  • Using complex vocabulary
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