Podcast
Questions and Answers
What is the correct definition of communication?
What is the correct definition of communication?
- The process of transferring information from one point to another. (correct)
- A strategy used only by managers to control employees.
- The ability to persuade others through language.
- The process of encoding and decoding financial data.
Which of the following is NOT a part of the communication process?
Which of the following is NOT a part of the communication process?
- Encoding
- Decoding
- Analyzing (correct)
- Noise
What is the purpose of feedback in communication?
What is the purpose of feedback in communication?
- To add noise to the communication process.
- To confirm the success or failure of the communication. (correct)
- To replace the need for encoding a message.
- To eliminate the sender’s responsibility in communication.
Which form of communication conveys the highest percentage of a message’s meaning in face-to-face interactions?
Which form of communication conveys the highest percentage of a message’s meaning in face-to-face interactions?
Which of the following best describes verbal intonation?
Which of the following best describes verbal intonation?
What is the primary difference between one-way and two-way communication?
What is the primary difference between one-way and two-way communication?
Which type of task interdependence requires that one task is completed before proceeding to the next?
Which type of task interdependence requires that one task is completed before proceeding to the next?
What is the most communication-intensive type of task interdependence?
What is the most communication-intensive type of task interdependence?
Which of the following is an example of selective perception?
Which of the following is an example of selective perception?
Which barrier to communication occurs when too much information overwhelms an individual?
Which barrier to communication occurs when too much information overwhelms an individual?
Which of the following is NOT an example of noise in communication?
Which of the following is NOT an example of noise in communication?
What is the difference between hearing and active listening?
What is the difference between hearing and active listening?
Which of the following is NOT a characteristic of active listening?
Which of the following is NOT a characteristic of active listening?
Which communication medium is best for conveying complex, emotional, or urgent messages?
Which communication medium is best for conveying complex, emotional, or urgent messages?
Which of the following is NOT considered a form of telework?
Which of the following is NOT considered a form of telework?
Which of the following is an example of downward communication?
Which of the following is an example of downward communication?
What type of organizational communication occurs between employees of different departments?
What type of organizational communication occurs between employees of different departments?
Which of the following is a characteristic of effective business writing?
Which of the following is a characteristic of effective business writing?
Which of the following is a key takeaway about communication?
Which of the following is a key takeaway about communication?
What is the term for any disturbance in the communication process that interferes with or distorts communication?
What is the term for any disturbance in the communication process that interferes with or distorts communication?
Which of the following statements about implied verbal and nonverbal cues in cross-cultural communication is correct?
Which of the following statements about implied verbal and nonverbal cues in cross-cultural communication is correct?
How should managers approach office gossip?
How should managers approach office gossip?
Which of the following best defines the decoding process in communication?
Which of the following best defines the decoding process in communication?
Which of the following is the correct definition of transmission in communication?
Which of the following is the correct definition of transmission in communication?
What is the process of transforming an idea into transmittable symbols?
What is the process of transforming an idea into transmittable symbols?
Which of the following digital communication tools can help managers and employees reduce misunderstandings and improve efficiency?
Which of the following digital communication tools can help managers and employees reduce misunderstandings and improve efficiency?
Employees who telecommute experience which of the following challenges compared to those who work in an office?
Employees who telecommute experience which of the following challenges compared to those who work in an office?
Which type of workplace ties refer to relationships with coworkers, bosses, and others we interact with based on our job roles?
Which type of workplace ties refer to relationships with coworkers, bosses, and others we interact with based on our job roles?
What type of communication occurs when a manager provides positive feedback to an employee?
What type of communication occurs when a manager provides positive feedback to an employee?
Flashcards
Communication
Communication
The process of transferring information from one point to another.
Part of the communication process
Part of the communication process
Analyzing is NOT part of the communication process.
