Podcast
Questions and Answers
Which of the following is NOT a form of non-verbal communication?
Which of the following is NOT a form of non-verbal communication?
- Facial expressions
- Spoken words (correct)
- Gestures
- Posture
What primarily sets human communication apart from that of lower species?
What primarily sets human communication apart from that of lower species?
- The ability to use gestures
- The use of technology
- The organized system of words (correct)
- The use of body language
How can body language affect people's perceptions?
How can body language affect people's perceptions?
- It is irrelevant to communication exchange.
- It serves only as a supportive role to spoken communication.
- It can convey the literal meaning of spoken words.
- It can indicate a person's feelings and personality traits. (correct)
In terms of communication, what does a firm handshake typically suggest?
In terms of communication, what does a firm handshake typically suggest?
Which aspect of voice does NOT typically contribute to non-verbal communication?
Which aspect of voice does NOT typically contribute to non-verbal communication?
What is a primary characteristic of verbal communication?
What is a primary characteristic of verbal communication?
What does saying 'I am sorry' typically convey beyond its literal meaning?
What does saying 'I am sorry' typically convey beyond its literal meaning?
Which statement best describes sarcasm in verbal communication?
Which statement best describes sarcasm in verbal communication?
Which communication style is considered private and used between closely related individuals?
Which communication style is considered private and used between closely related individuals?
What is the primary purpose of establishing purposes and identifying functions in communication?
What is the primary purpose of establishing purposes and identifying functions in communication?
What is an example of a nonverbal communication method mentioned?
What is an example of a nonverbal communication method mentioned?
What does the term 'frozen style' refer to in communication?
What does the term 'frozen style' refer to in communication?
Which of the following is an example of sense-making in communication?
Which of the following is an example of sense-making in communication?
What communication style is typically used in professional consultations?
What communication style is typically used in professional consultations?
During which situation might one primarily use the casual style of communication?
During which situation might one primarily use the casual style of communication?
Which of the following best describes the impact of effective speech contexts and styles on communication?
Which of the following best describes the impact of effective speech contexts and styles on communication?
Which function of communication primarily focuses on stimulating responses from others?
Which function of communication primarily focuses on stimulating responses from others?
What is a key aspect of the motivation function in communication?
What is a key aspect of the motivation function in communication?
In which context is regulation/control function of communication most commonly observed?
In which context is regulation/control function of communication most commonly observed?
What is an outcome of effective use of the motivation function in communication?
What is an outcome of effective use of the motivation function in communication?
How does the social interaction function benefit relationships?
How does the social interaction function benefit relationships?
Which trait is essential for being a competent intercultural communicator?
Which trait is essential for being a competent intercultural communicator?
What is the primary goal of the regulation/control function in communication?
What is the primary goal of the regulation/control function in communication?
Which of the following is NOT a basic function of communication?
Which of the following is NOT a basic function of communication?
What does physical context refer to in communication?
What does physical context refer to in communication?
Which type of noise is caused by emotional reactions to words used in communication?
Which type of noise is caused by emotional reactions to words used in communication?
How does social context affect communication?
How does social context affect communication?
Which of the following is an example of verbal communication?
Which of the following is an example of verbal communication?
What is not considered part of the physical context in a conversation?
What is not considered part of the physical context in a conversation?
Which factor can cause semantic noise in a conversation?
Which factor can cause semantic noise in a conversation?
Why might a person's vocabulary change in different social contexts?
Why might a person's vocabulary change in different social contexts?
What is one component of verbal communication?
What is one component of verbal communication?
What is the primary purpose of the Frozen Style in communication?
What is the primary purpose of the Frozen Style in communication?
In what context is topic shifting most appropriately used?
In what context is topic shifting most appropriately used?
What role does nomination serve in a conversation?
What role does nomination serve in a conversation?
How does turn-taking contribute to a discussion?
How does turn-taking contribute to a discussion?
Which of the following is a characteristic of the Frozen Style?
Which of the following is a characteristic of the Frozen Style?
When would it be inappropriate to use topic shifting?
When would it be inappropriate to use topic shifting?
What is the main benefit of using nomination in conversations?
What is the main benefit of using nomination in conversations?
What might indicate a successful use of turn-taking in a discussion?
What might indicate a successful use of turn-taking in a discussion?
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Study Notes
Communication Context
- Physical Context: Environmental factors (time, temperature, lighting, noise, distance) influence message interpretation. A phone conversation differs from a face-to-face one due to variations in context.
- Social Context: Relationships (friends, family, colleagues, strangers) affect message decoding and meaning. Communication style varies depending on the relationship.
- Cultural Context: Shared language and technology enable communication across distances. Culture shapes language and communication styles.
Types of Communication
- Verbal Communication: Uses spoken, written, or signed words. Includes conversations, news, texts, etc. Coexists with nonverbal communication affecting perception.
- Nonverbal Communication: Body language (gestures, facial expressions, eye contact, posture), touch, and vocal cues (pitch, tone, volume). Meaning can differ from literal translation (sarcasm).
Functions of Communication
- Social Interaction: Facilitates interaction, sharing thoughts and feelings, and establishing/maintaining relationships.
- Motivation: Encourages positive actions, influences goal achievement, reinforces behaviors, and inspires.
- Regulation/Control: Controls behavior through rules, regulations, and agreements (common in formal organizations).
Competent Intercultural Communication
- Traits include flexibility, tolerance, understanding diverse perspectives, and adapting communication style to different cultures.
Speech Contexts and Styles (Joos, 1968)
- Intimate: Private conversations between close individuals, sharing personal information.
- Casual: Informal conversations among friends and acquaintances.
- Consultative: Formal but relaxed communication, like a doctor-patient interaction.
- Formal: Formal settings, like presentations or official speeches.
- Frozen: Unchanging language used in ceremonies (e.g., national anthem).
Communicative Strategies
- Nomination: Introducing a topic effectively and comprehensively.
- Topic Shifting: Moving smoothly between topics in a conversation.
- Turn-Taking: Facilitating discussion by giving everyone a fair chance to speak.
Example of Communicative Strategies in Action
- An example demonstrating nomination, topic shifting, and turn-taking in a classroom setting where students are discussing a pandemic.
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