Podcast
Questions and Answers
What are cultural barriers to communication?
What are cultural barriers to communication?
- Obstacles to effective communications due to language issues
- Obstacles to effective communications caused by a lack of understanding of organizational structures
- Obstacles to effective communications caused by differences in social norms, beliefs, and values (correct)
- Obstacles to effective communications caused by conflicting mindsets and opinions
Which type of communication involves unofficial channels?
Which type of communication involves unofficial channels?
- Formal communication
- Non-verbal communication
- Psychological communication
- Informal communication (correct)
What do language barriers to communication stem from?
What do language barriers to communication stem from?
- A lack of understanding of the internal functions and structures of the business
- Individuals with contrasting and conflicting mindsets, opinions, or priorities
- Miscommunications due to language issues such as tones, jargon, slang, dialects, and accents (correct)
- Differences in social norms, beliefs, and values in different communities
What is non-verbal communication?
What is non-verbal communication?
What are organizational barriers to communication?
What are organizational barriers to communication?
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Study Notes
Barriers to Communication
- Cultural barriers to communication refer to the obstacles that arise from differences in values, customs, and beliefs among people from diverse cultural backgrounds.
Types of Communication
- Grapevine communication involves unofficial channels, such as rumors, gossip, or informal conversations, that spread information through an organization.
Language Barriers
- Language barriers to communication stem from differences in language, dialect, or accent that create obstacles to effective communication.
Non-Verbal Communication
- Non-verbal communication refers to the process of conveying information through facial expressions, body language, tone of voice, and other non-verbal cues.
Organizational Barriers
- Organizational barriers to communication include factors such as hierarchy, rules, and regulations that hinder the flow of information within an organization.
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