Questions and Answers
What does verbal communication mean?
Spoken or written words
What does nonverbal communication mean?
Communication with no words such as body language, facial expressions, and posture
What does observation of smell include?
Residents' body or breath odor
What does observation of sight include?
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What does observation of hearing include?
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What does observation of touch include?
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What is a root in terms of language?
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What is a prefix?
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What is a suffix?
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What type of terms may not be understood by residents or their families?
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What are types of questions that elicit more than yes or no answers?
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What are phrases used over and over again that don't mean anything?
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What type of language is used along with gestures and facial expressions?
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What kind of questions should be avoided when residents make statements because they make people feel defensive?
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What type of words, along with profanity, should not be used?
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To avoid choking, residents should eat in a ___ position.
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When lifting an object, it is safer to ___ it closer to the body.
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What does objective information mean?
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What does subjective information mean?
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What does incontinence mean?
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A _____ center of gravity gives a more stable base of support.
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What does the SDS (Safety Data Sheet) detail?
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What does the acronym PASS stand for?
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What does the acronym RACE stand for?
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Explain the fire safety technique 'stop, drop, roll'.
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How do you treat a minor burn?
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If a resident faints, what should the nursing assistant do?
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When does a nursing assistant come into contact with microorganisms?
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What does the CDC define hand hygiene as?
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When should standard precautions be practiced?
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What are infections acquired in healthcare settings called?
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How many times can disposable equipment be used before it needs to be discarded?
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What does 'doff' mean?
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What are scalds?
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What temperature are most hot drinks served at?
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What does abrasion mean?
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What does CPR stand for?
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What does obstructive airway mean?
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What are abdominal thrusts?
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Where should the hands be placed to give abdominal thrusts?
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What does shock mean?
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What does myocardial infarction (MI) mean?
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What does insulin reaction mean?
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When a resident first experiences signs of insulin reaction, what needs to happen?
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What is TIA?
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What does emesis mean?
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How should sharps such as needles be disposed of?
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How long should you use friction when cleaning hands?
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How should dirty linen be rolled or folded?
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How should dirty linen be carried?
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What are the chain of infection links?
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What does localized infection mean?
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What does systemic infection mean?
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What does causative agent mean?
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What does reservoir mean?
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What does portal of exit mean?
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What does mode of transmission mean?
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What does direct contact mean?
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What does indirect contact mean?
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What does portal of entry mean?
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What does susceptible host mean?
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What does standard precaution mean?
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What does dedicated equipment refer to?
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What is tuberculosis?
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What does 'don' mean?
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What does hepatitis mean?
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What is MRSA?
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Study Notes
Communication Types
- Verbal Communication: Involves spoken or written words.
- Nonverbal Communication: Involves body language, facial expressions, and posture without the use of words.
- Body Language: Includes gestures and facial expressions used to convey messages.
- Clichés: Overused phrases that lack meaningful communication.
Observation and Information
- Observation of Smell: Includes detecting odors from a resident's body or breath.
- Observation of Sight: Involves noting changes in a resident's appearance.
- Observation of Hearing: Focuses on a resident's tone of voice and breath sounds.
- Observation of Touch: Encompasses sensing the resident's skin condition and pulse.
- Objective Information: Based on measurable observations (sight, hearing, touch, smell).
- Subjective Information: Based on personal opinions or reports not observed directly.
Medical Terminology
- Root: The fundamental part of a word, conveying its basic meaning.
- Prefix: A word part added to the beginning of a root.
- Suffix: A word part added to the end of a root.
- Medical Terms: Often not understood by residents or their families.
Communication and Interaction
- Open-Ended Questions: Designed to elicit more detailed responses than a simple yes or no.
- Avoiding Defensive Responses: Asking "why" can make residents feel defensive.
- Appropriate Language: Avoid slang and profanity when communicating.
Safety and Emergency Procedures
- Choking Prevention: Residents should eat in an upright position to avoid choking hazards.
- Lifting Techniques: Hold objects close to the body for safer lifting.
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Fire Safety: PASS and RACE are acronyms representing critical fire safety protocols.
- PASS: Pull the pin, Aim at the base, Squeeze the handle, Sweep back and forth.
- RACE: Remove residents, Activate alarm, Contain the fire, Extinguish if safe.
- Stop, Drop, Roll: Technique used to extinguish clothing fires.
Health and Infection Control
- Hand Hygiene: Defined as washing hands with soap and water or using alcohol-based rubs.
- Standard Precautions: Must be practiced on every individual under care, treating all body fluids as potentially infectious.
- Healthcare-Associated Infections (HAIs): Infections acquired in healthcare settings.
First Aid and Medical Emergencies
- Burn Treatment: Use cool, clean water for minor burns.
- CPR (Cardiopulmonary Resuscitation): Emergency procedure to restore breathing and circulation.
- Abdominal Thrusts: A method to remove an obstructed airway in choking victims.
- Shock: Condition where organs and tissues do not receive adequate blood supply.
Disease and Infection Links
- Chain of Infection: Consists of causative agent, reservoir, portal of exit, mode of transmission, portal of entry, and susceptible host.
- Localized vs. Systemic Infection: Localized infections affect a specific area; systemic infections impact the entire body.
- Tuberculosis: An airborne disease that can spread easily.
Safety Equipment and Disposal
- Sharps Disposal: Needles and other sharp objects should be placed in biohazard containers.
- Frictions in Hand Washing: Should take at least 20 seconds.
- Handling Dirty Linen: Roll or fold so the dirty area is on the inside, and carry away from the body.
Additional Medical Context
- Incontinence: Inability to control bladder or bowel functions.
- Insulin Reactions: Occurs when insulin is given without proper food intake; requires rapid absorption food.
- Transient Ischemic Attack (TIA): A temporary lack of oxygen supply to the brain often considered a warning sign.
- MRSA: Methicillin-resistant Staphylococcus aureus is a serious infection resistant to many antibiotics.
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Description
Explore the various types of communication and observation skills essential for effective interaction, particularly in medical settings. This quiz covers verbal and nonverbal communication, body language, and how to observe different sensory information about residents. Test your knowledge of medical terminology as well!