CM4203 Communications - Week 4 Tutorial 2

CM4203 Communications - Week 4 Tutorial 2

• Tutor: Paulene Yaranon & Gail Flanagan
• Email: [email protected]
• Module Code: CM4203 - Include in email subject lines.

Today's Topics

• Relational communication
• Identity

Introduction to Communication

• Communication is the process of sending and interpreting information.
• Humans communicate constantly, even while sleeping.
• Examples include talking, body language, texting, singing, and interactions with family, friends, coworkers, and oneself.
• Communication facilitates goal achievement, through:
  • Relational (interpersonal) communication
  • Instrumental communication
  • Self-presentation communication

Relational Communication

• Purpose: Building and maintaining relationships, fostering trust and intimacy with others.
• Characteristics: Active listening, empathy, open and honest expression of feelings and thoughts, genuine interest in the other person's well-being.
• Examples: Sharing personal experiences, discussing feelings, engaging in deep conversations, offering emotional support.
• Crucial for close friendships, romantic partnerships, and familial bonds.

Shaping Identities

• Interactions with others and the roles played within relationships influence self-perception and identity formation.
• Social interaction is fundamental in shaping self-concept.
• Self-concept: How individuals think, evaluate, and perceive themselves physically, emotionally, socially and spiritually.
• Identity develops from beliefs about oneself and interactions with others.
• Interactions influence well-being.

How Do Different Social Roles Influence Communication?

• How do different social roles impact communication?
• Does identity change based on different situations?

Self-presentation Communication

• Purpose: Portraying oneself to others in a specific way to create impressions and influence perceptions.
• Characteristics: Can be strategic, involve self-enhancement, modesty, or impression management. It is verbal or non-verbal, shaping others' opinions and judgments.
• Examples: Dressing professionally, highlighting accomplishments, using confident body language during presentations, carefully curated social media profiles
• Prevalent in both personal and professional contexts.

The Johari Window

• A technique for enhancing self-awareness and understanding relationships with oneself and others.
• Developed by psychologists Joseph Luft and Harrington Ingham.
• Used primarily in self-help groups and corporate settings.
• Represents an individual through four quadrants (Open, Blind, Hidden, Unknown).
• Each quadrant reflects information known or unknown to oneself or others.
• The goal is to enlarge the 'Open' pane (information known to both self and others)

The Open Area

• Things that you and others know about you

The Blind Area

• Things that others know about you, but you are unaware of.

The Hidden Area

• Things that you know about yourself but others don't.

The Unknown Area

• Things that neither you nor others know about you.

Johari Window - Applications

• Enhances self-awareness.
• Improves relationship development and group work.
• Fosters genuine connections and a deeper understanding.
• Based on trust and sharing information with others and receiving feedback.

Additional Notes

• A list of adjectives for self-description exercises are provided to add to the 'Open' area.
• A follow-up activity prompts students to discuss and identify adjectives that describe them based on input from a partner, which contribute to the 'Blind Spot'.

This quiz covers Week 4's tutorial topics in CM4203 Communications, with a focus on relational communication and identity. Explore how communication shapes relationships and the importance of active listening and empathy in fostering trust. Understand various forms of communication and their role in achieving personal and relational goals.