Podcast
Questions and Answers
What is the primary focus when communicating effectively?
What is the primary focus when communicating effectively?
- Being entertaining and engaging
- Expressing personal opinions
- Using complex vocabulary
- Clearly defining the message's purpose (correct)
Which principle emphasizes the need to understand your objective in communication?
Which principle emphasizes the need to understand your objective in communication?
- Focus on the practicable response
- Say what you mean, mean what you say
- Beware of the inadvertent message
- Know your intent (correct)
Which type of communication includes the use of charts, maps, and diagrams?
Which type of communication includes the use of charts, maps, and diagrams?
- Non-verbal Communication
- Written Communication
- Verbal Communication
- Visual Communication (correct)
According to the guidelines for effective communication, what should feedback be?
According to the guidelines for effective communication, what should feedback be?
What does the principle 'To specify is to exclude' imply in communication?
What does the principle 'To specify is to exclude' imply in communication?
What does effective communication require regarding the audience?
What does effective communication require regarding the audience?
In which scenario is it appropriate to use non-verbal communication?
In which scenario is it appropriate to use non-verbal communication?
Which assumption about communication suggests it can evolve and adapt?
Which assumption about communication suggests it can evolve and adapt?
What is meant by 'Natural Media' in communication?
What is meant by 'Natural Media' in communication?
Which statement best describes one of the assumptions about communication?
Which statement best describes one of the assumptions about communication?
What does it mean that 'Communication is Functional'?
What does it mean that 'Communication is Functional'?
How can communication be both limiting and liberating?
How can communication be both limiting and liberating?
What does it mean to say that communication is 'Holistic'?
What does it mean to say that communication is 'Holistic'?
Why can ambiguity in communication be beneficial?
Why can ambiguity in communication be beneficial?
What does the phrase 'You cannot NOT communicate' imply?
What does the phrase 'You cannot NOT communicate' imply?
What is a key requirement to be considered a competent communicator?
What is a key requirement to be considered a competent communicator?
Why is communication considered essential for relationships and workplaces?
Why is communication considered essential for relationships and workplaces?
How does communication impact quality of life?
How does communication impact quality of life?
What does Schramm's Model of communication illustrate?
What does Schramm's Model of communication illustrate?
Which of the following best describes ethical communication?
Which of the following best describes ethical communication?
What role do non-verbal symbols play in communication?
What role do non-verbal symbols play in communication?
How does context influence communication?
How does context influence communication?
In the communication process, what is referred to as a 'referent'?
In the communication process, what is referred to as a 'referent'?
What is the definition of 'media' in the context of communication?
What is the definition of 'media' in the context of communication?
What is an example of non-verbal communication?
What is an example of non-verbal communication?
Which type of communication is characterized by immediate feedback?
Which type of communication is characterized by immediate feedback?
What distinguishes two-way communication from one-way communication?
What distinguishes two-way communication from one-way communication?
In transactional communication, what is the role of the environment?
In transactional communication, what is the role of the environment?
Which statement best reflects the nature of communication?
Which statement best reflects the nature of communication?
What is the characteristic of the Information Transfer Model?
What is the characteristic of the Information Transfer Model?
Which of the following describes informal communication?
Which of the following describes informal communication?
What does the term 'gestalt' imply in communication?
What does the term 'gestalt' imply in communication?
What does the interactive model of communication emphasize?
What does the interactive model of communication emphasize?
Which of the following is not a consideration for effective persuasion?
Which of the following is not a consideration for effective persuasion?
How does communication shape our sense of community?
How does communication shape our sense of community?
What is an example of mass communication?
What is an example of mass communication?
Which of the following is a key ethical consideration in communication?
Which of the following is a key ethical consideration in communication?
What principle is emphasized by the ethical consideration of mutuality in communication?
What principle is emphasized by the ethical consideration of mutuality in communication?
Which type of communication occurs within oneself?
Which type of communication occurs within oneself?
What impact does unethical communication have on society?
What impact does unethical communication have on society?
What does the principle of 'Mutuality' in ethical communication emphasize?
What does the principle of 'Mutuality' in ethical communication emphasize?
Which principle focuses on preserving the dignity of individuals in communication?
Which principle focuses on preserving the dignity of individuals in communication?
How does non-verbal communication typically function in relation to verbal messages?
How does non-verbal communication typically function in relation to verbal messages?
What is one role of communication in building trust within communities?
What is one role of communication in building trust within communities?
Which ethical principle emphasizes the need for truthful and transparent communication?
Which ethical principle emphasizes the need for truthful and transparent communication?
What can negatively impact the effectiveness of communication?
What can negatively impact the effectiveness of communication?
What does the term 'Community' refer to in the context of communication?
What does the term 'Community' refer to in the context of communication?
Which aspect of non-verbal communication refers to our use of space?
Which aspect of non-verbal communication refers to our use of space?
Flashcards
Communication is...
Communication is...
Encoding and transmitting information using sounds, symbols, and actions.
Decoding
Decoding
Understanding and interpreting information.
Communication context
Communication context
Physical setting, speaker/listener values, and message appropriateness.
Messages
Messages
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Symbols
Symbols
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Referent
Referent
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Communication Process
Communication Process
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Ethical communication
Ethical communication
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Natural Media
Natural Media
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Technological Media
Technological Media
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Meaning in Communication
Meaning in Communication
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Communication as a Process
Communication as a Process
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Communication Creates Our Social World
Communication Creates Our Social World
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Functional Communication
Functional Communication
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Communication: Limiting and Liberating
Communication: Limiting and Liberating
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Adaptive Communication
Adaptive Communication
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Verbal Communication
Verbal Communication
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Non-verbal Communication
Non-verbal Communication
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Visual Communication
Visual Communication
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Formal Communication
Formal Communication
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Informal Communication
Informal Communication
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One-Way Communication
One-Way Communication
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Two-Way Communication
Two-Way Communication
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Mutuality
Mutuality
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Communication Competence
Communication Competence
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Clarity or Ambiguity
Clarity or Ambiguity
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Individual Dignity
Individual Dignity
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Accuracy
Accuracy
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Persuasive Communication
Persuasive Communication
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Writing is Script-writing
Writing is Script-writing
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Access to Information
Access to Information
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Inadvertent Message
Inadvertent Message
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Community
Community
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Restricted vs. Elaborated Communication
Restricted vs. Elaborated Communication
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Verbal/Non-verbal Communication
Verbal/Non-verbal Communication
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Augment
Augment
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Replace
Replace
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Shared Meaning Communication
Shared Meaning Communication
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Interactive Communication Model
Interactive Communication Model
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Transactional Communication Model
Transactional Communication Model
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Persuasion
Persuasion
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Intercultural Communication
Intercultural Communication
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Study Notes
Communication: An Introduction
- Communication is an ongoing process, not a one-time event.
- You cannot not communicate; all behavior is a form of communication.
- Communication is crucial for relationships, communities, and workplaces.
- Communication varies depending on the context, which impacts the interaction.
- Communication is a process of encoding and decoding information.
- Schramm's communication model is cyclical with both parties encoding and decoding each other's messages.
Aspects of Communication
- Competent communication is both appropriate and effective.
- Appropriate communication adheres to context norms and expectations.
- Effective communication achieves desired outcomes.
- Communication influences relationships and leadership.
- Ethical communication includes respect and concern for all parties.
Communication Terms
- Messages: Sounds, actions, and gestures conveying information.
- Symbols: Words, sounds, actions, or gestures representing something else.
- Referent: Things or concepts that symbols represent.
- Language: A system of symbols used for communication.
- Non-verbal symbols: Sounds, actions, and gestures with agreed-upon meanings.
- Media/Channels: Means of transmitting symbols and meanings (e.g., natural, technological).
- Natural Media: Using voice, gestures, and body language for communication.
- Technological Media: Using electronic devices to communicate (e.g., phones, email, internet).
Communication and Competence
- Communication competence involves appropriate and effective actions.
- Competent communication can be clear or ambiguous, share meaning or not.
- Communication actions are appropriate and effective according to the situation.
- Motivation, knowledge, and skills lead to competent communication.
Communication is Holistic
- Communication involves the speaker, audience, and interaction.
- Communication is a complex process with simultaneous operations.
- Communication is ambiguous because meaning depends on context, prior communication, and future responses.
Communication is Crucial to Quality Life
- Communication creates social worlds and forms understanding.
- Communication allows explanation, brainstorming, and negotiation.
- Effective communication is essential for relationships and communities.
- Changing communication can build stronger and healthier relationships.
Communication is Adaptive
- Adapting messages to the audience and context are vital.
- Communication involves balancing consistency with adaptation.
- Communication competence involves consideration of the context.
Communication is Ambiguous
- Ambiguity implies that meaning is not always clear.
- Ambiguity can foster collaboration in diverse groups.
- Ambiguity helps promote creativity.
Intrapersonal Communication
- Intrapersonal communication is self-talk or inner dialogue.
- Self-talk can build confidence and support self-assessment.
- Distinguishing self-talk from reality is crucial
Interpersonal Communication
- Interpersonal communication occurs between two or more individuals.
- It's characterized by establishing and deepening relationships.
- Transactional communication is focused on goal achievement.
Extended Communication
- Extended communication utilizes electronic media (e.g., phone, video calls, Skype).
- Extended communication allows wider reach across time and space.
- Extended formats require more formal language.
Organizational Communication
- Formal structures use designated channels for communication.
- Formal communication includes downward, upward, horizontal, and cross-wise communication.
- Informal structures (grapevine) involve unofficial channels and rumors.
- Effective organizational communication fosters teamwork and shared values.
Communication as Community
- Communication creates social groups, relationships, and structures.
- Diverse communication styles and backgrounds lead to community formation
- Communication within communities helps to coordinate actions toward goals
Communication as Persuasion
- Persuasion uses communication to change attitudes, values, or actions.
- Persuasion involves understanding target audiences and their values.
- Effective persuasion requires ethical considerations in communication
Communication as Information Transfer
- This perspective views communication as a one-way transmission of a message.
- It prioritizes the clarity and accuracy of the message itself.
Communication as Sharing Meaning
- This perspective highlights the importance of shared understanding in communication.
- Shared meaning is created through interactive communication.
Communication Ethics
- Communication involves considering values and responsibilities.
- Principles of integrity, diversity, and accountability are vital
- Avoiding unethical communication is essential for building positive communities
Communication Models
- One-way communication (action) is linear: sender → receiver
- Two-way communication (interaction) includes feedback: sender ↔ receiver
- Transactional communication is reciprocal and continuous.
Time Communication
- Formal time: culturally defined units like seconds, hours.
- Informal time: less exact terms like "a moment," "a while ago"
- Psychological time: varies depending on individual/cultural perspectives.
Space Communication
- Proxemics (space) describes how individuals use space in relation to others.
- Personal space, social distance, etc. are culturally determined.
Nonverbal Communication
- Nonverbal communication includes emblems(represent words), illustrators(support words), affect displays(facial express), regulators (manage conversation flow), adaptors (hidden responses).
- Nonverbal cues are often more significant than words.
- Nonverbal cues vary from culture to culture; be aware when communicating among different cultures.
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Description
Explore the fundamentals of communication, including its nature as an ongoing process and its significance in relationships and workplaces. This quiz covers key concepts like Schramm's model, competent communication, and ethical considerations. Test your understanding of the basic terminology and aspects of effective communication.
