Commonly Used Terms in Business Operations Quiz
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Questions and Answers

What is the purpose of T-Sheets in ABCO?

  • Tracking work order numbers
  • Monitoring NTE/DNE amounts
  • Managing purchase order numbers
  • Tracking break times (correct)

What may happen if an employee consistently fails to follow the clocking procedures using T-Sheets?

  • Increased lunch breaks
  • Additional paid breaks
  • Decreased work hours
  • Payroll deductions or errors (correct)

How many unpaid lunch breaks are employees entitled to at ABCO?

  • Two 15-minute breaks
  • One 30-minute break (correct)
  • One 15-minute break
  • Two 30-minute breaks

When can personal phone calls be handled according to ABCO's policy?

<p>During lunch break (C)</p> Signup and view all the answers

What is important to avoid regarding breaks at ABCO?

<p>Taking extended breaks (D)</p> Signup and view all the answers

When can morning breaks not be taken according to ABCO's policy?

<p>Within one hour of work start time (B)</p> Signup and view all the answers

What do technicians use the Android and iPhone versions of the app for?

<p>To access completed forms and dispatch new forms (D)</p> Signup and view all the answers

What is the first type of 'Quote' mentioned in the text?

<p>A document detailing costs for the customer (D)</p> Signup and view all the answers

What does 'Upcost' refer to in the text?

<p>A request for budget increase (C)</p> Signup and view all the answers

What is the role of Project Managers according to the text?

<p>Handling technical aspects of job completion (B)</p> Signup and view all the answers

What does 'WO#' stand for in the context provided?

<p>Work Order Numbers (D)</p> Signup and view all the answers

What is SAMPro?

<p>A software program used daily to run the business (A)</p> Signup and view all the answers

What does WO# stand for?

<p>Work Order Number (D)</p> Signup and view all the answers

Which tab in SAMPro can you find Purchase Order Numbers associated with parts or materials purchased?

<p>Purchases tab in Work Order Viewer (C)</p> Signup and view all the answers

What is the purpose of an NTE (not to exceed) or DNE (do not exceed) amount?

<p>To set a maximum budget for a job (D)</p> Signup and view all the answers

Where can technicians record information using DoForms?

<p>On the Mobile tab of SAMPro (C)</p> Signup and view all the answers

When communicating with customers, why is it important to refer to PO#?

<p>Customers are familiar with PO# rather than WO# (B)</p> Signup and view all the answers

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