17 Questions
What is the purpose of T-Sheets in ABCO?
Tracking break times
What may happen if an employee consistently fails to follow the clocking procedures using T-Sheets?
Payroll deductions or errors
How many unpaid lunch breaks are employees entitled to at ABCO?
One 30-minute break
When can personal phone calls be handled according to ABCO's policy?
During lunch break
What is important to avoid regarding breaks at ABCO?
Taking extended breaks
When can morning breaks not be taken according to ABCO's policy?
Within one hour of work start time
What do technicians use the Android and iPhone versions of the app for?
To access completed forms and dispatch new forms
What is the first type of 'Quote' mentioned in the text?
A document detailing costs for the customer
What does 'Upcost' refer to in the text?
A request for budget increase
What is the role of Project Managers according to the text?
Handling technical aspects of job completion
What does 'WO#' stand for in the context provided?
Work Order Numbers
What is SAMPro?
A software program used daily to run the business
What does WO# stand for?
Work Order Number
Which tab in SAMPro can you find Purchase Order Numbers associated with parts or materials purchased?
Purchases tab in Work Order Viewer
What is the purpose of an NTE (not to exceed) or DNE (do not exceed) amount?
To set a maximum budget for a job
Where can technicians record information using DoForms?
On the Mobile tab of SAMPro
When communicating with customers, why is it important to refer to PO#?
Customers are familiar with PO# rather than WO#
Test your knowledge on commonly used terms in business operations including SAMPro, NTE, and DNE. Learn about the importance of following instructions from higher authorities in a business setting.
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