Business Operations

Misconceptions about Performance Management in Hospitality

• Conflicts in priorities are a common problem in a hospitality organization, which can affect performance management.
• Poor staff performance is not solely the responsibility of the staff member; managers and the organization also play a role.
• Resource constraints are a significant issue for hospitality organizations, and managers need to be able to manage these constraints effectively.
• Handling performance-related problems is a key requirement for managers in a hospitality organization, as it can impact employee performance and overall organizational success.
• Employee deficiencies in the workplace can be attributed to either poor work performance or poor work behavior, which are two distinct issues that require different approaches to address.