Commerce and Management: Business Ownership & Functions
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Questions and Answers

Which form of business ownership has no legal distinction between the owner and the business?

  • Partnership
  • Corporation
  • Sole Proprietorship (correct)
  • Limited Liability Company (LLC)

A corporation is not a separate legal entity from its owners.

False (B)

What is the term for motivating and directing people to achieve organizational goals?

Leading

The management function that involves monitoring performance and correcting deviations is called ________.

<p>Controlling</p> Signup and view all the answers

Which organizational structure is characterized by authority flowing from top to bottom?

<p>Hierarchical Structure (C)</p> Signup and view all the answers

A flat organizational structure has many levels of middle management.

<p>False (B)</p> Signup and view all the answers

What is the process of gathering and analyzing information about a market called?

<p>Market Research</p> Signup and view all the answers

A specific group of consumers at which a company aims its products and services is called the ________ ________.

<p>Target Market</p> Signup and view all the answers

Which of the following is NOT one of the 4Ps of the marketing mix?

<p>People (B)</p> Signup and view all the answers

Budgeting is creating a detailed plan for how money will be used.

<p>True (A)</p> Signup and view all the answers

What does HRM stand for?

<p>Human Resource Management</p> Signup and view all the answers

Managing the flow of goods, information, and finances throughout the entire supply chain is called Supply Chain _________.

<p>Management</p> Signup and view all the answers

Match the following terms with their definitions:

<p>Code of Ethics = A set of principles outlining an organization's moral and ethical behavior. CSR = A business approach that contributes to sustainable development. Sustainability = Meeting the needs of the present without compromising the future.</p> Signup and view all the answers

Which system manages and automates a company's business processes?

<p>ERP (B)</p> Signup and view all the answers

Foreign Direct Investment (FDI) is an investment made by a company in its home country.

<p>False (B)</p> Signup and view all the answers

What is a written document that describes a business, its objectives, and its strategies?

<p>Business Plan</p> Signup and view all the answers

Creating a unique name and image for a product in the consumers’ minds is called _________.

<p>Branding</p> Signup and view all the answers

Which of the following is a system that helps companies manage customer data?

<p>CRM (B)</p> Signup and view all the answers

Flashcards

Sole Proprietorship

A business owned and run by one person. No legal separation between owner and business.

Partnership

A business owned and run by two or more people sharing profits/losses.

Corporation

A separate legal entity from its owners, offering limited liability.

Limited Liability Company (LLC)

Combines pass-through taxation with the limited liability of a corporation.

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Planning

Defining goals and strategies to achieve those goals.

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Leading

Motivating and directing people to achieve organizational goals.

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Market Research

Gathering data on customer needs, preferences, and behaviors.

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Target Market

A specific consumer group a company targets with its products/services.

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Marketing Mix (4Ps)

Product, Price, Place, Promotion: the key factors in planning a successful marketing strategy.

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Branding

Creating a unique name and image for a product or company in the consumers’ minds.

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Financial Planning

Planning how a business will pay to achieve its goals.

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Recruitment and Selection

Finding and hiring qualified candidates.

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Operations management

Managing the processes that convert inputs into outputs.

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Business ethics

Applying moral principles to business decisions.

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Enterprise Resource Planning (ERP) Systems

Integrated software systems that manage and automate businesses.

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International Trade

The exchange of goods or services between countries.

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Business Plan

A written document that describes a business, its objectives, and strategies.

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Data Analytics

Using data to make better business decisions.

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Study Notes

  • Commerce and management encompasses a wide array of activities related to the exchange of goods and services and the coordination of resources to achieve organizational goals.

Forms of Business Ownership

  • Sole Proprietorship: A business owned and run by one person, with no legal distinction between the owner and the business. The owner receives all profits but is also personally liable for all business debts.
  • Partnership: A business owned and run by two or more people who agree to share in the profits or losses of a business.
  • Corporation: A legal entity separate from its owners, offering limited liability. It can enter into contracts, sue, and be sued, much like an individual. Corporations can be privately or publicly held.
  • Limited Liability Company (LLC): A business structure that combines the pass-through taxation of a partnership or sole proprietorship with the limited liability of a corporation.

Management Functions

  • Planning: Involves defining goals, establishing strategies to achieve those goals, and developing plans to integrate and coordinate activities.
  • Organizing: Determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.
  • Leading: Motivating, directing, and otherwise influencing people to work hard to achieve the organization’s goals.
  • Controlling: Monitoring performance, comparing it with goals, and correcting any significant deviations.

Organizational Structure

  • Hierarchical Structure: A traditional, pyramid-shaped structure where authority flows from top to bottom. Characterized by clear lines of authority and responsibility.
  • Flat Structure: An organizational structure with few or no levels of middle management between staff and executives.
  • Matrix Structure: An organizational structure that combines functional and project-based departments, leading to employees reporting to multiple managers.
  • Network Structure: A decentralized structure where an organization outsources many of its functions and relies on a network of suppliers, distributors, or other partners.

Marketing Management

  • Marketing is the process of creating, communicating, and delivering value to customers.
  • Market Research: Gathering and analyzing information about the market, including customer needs, preferences, and behaviors.
  • Target Market: A specific group of consumers at which a company aims its products and services.
  • Marketing Mix (4Ps): Product (goods or services offered), Price (value placed on the product), Place (distribution channels), Promotion (communication strategies).
  • Branding: Creating a unique name and image for a product or company in the consumers’ minds.
  • Digital Marketing: Utilizing online channels like social media, email, and search engines to reach customers.

Financial Management

  • Financial Planning: Determining how a business will afford to achieve its strategic goals and objectives.
  • Budgeting: Creating a detailed plan for how money will be used.
  • Financial Statements: Reports that summarize the financial performance and position of a company (e.g., income statement, balance sheet, cash flow statement).
  • Investment Decisions: Determining how to allocate capital to projects and assets.
  • Risk Management: Identifying, assessing, and mitigating financial risks.

Human Resource Management (HRM)

  • HRM focuses on managing employees and ensuring they contribute effectively to the organization.
  • Recruitment and Selection: Finding and hiring qualified candidates.
  • Training and Development: Providing employees with the skills and knowledge they need to perform their jobs effectively.
  • Performance Management: Evaluating employee performance and providing feedback.
  • Compensation and Benefits: Determining employee pay and benefits packages.
  • Employee Relations: Managing relationships between employees and the organization.
  • Diversity and Inclusion: Creating a work environment that values and respects diverse backgrounds and perspectives.

Operations Management

  • Operations management involves managing the processes that convert inputs (e.g., raw materials, labor) into outputs (goods and services).
  • Production Planning: Determining how goods or services will be produced, including scheduling, equipment, and resources.
  • Supply Chain Management: Managing the flow of goods, information, and finances throughout the entire supply chain, from suppliers to consumers.
  • Quality Control: Ensuring that products or services meet certain standards of quality.
  • Inventory Management: Managing the quantity of raw materials, work in progress, and finished goods to minimize costs and meet customer demand.
  • Process Improvement: Continuously seeking ways to improve the efficiency and effectiveness of operations.

Business Ethics and Social Responsibility

  • Business ethics involves applying moral principles to business decisions and behaviors.
  • Code of Ethics: A set of principles outlining an organization's moral and ethical behavior.
  • Corporate Social Responsibility (CSR): A business approach that contributes to sustainable development by delivering economic, social and environmental benefits for all stakeholders.
  • Sustainability: Meeting the needs of the present without compromising the ability of future generations to meet their own needs.
  • Ethical Decision-Making: Involves identifying ethical issues, considering stakeholders, and choosing the most ethical course of action.
  • Transparency: Openness and honesty in business dealings.

Technology in Commerce and Management

  • E-commerce: Conducting business transactions online.
  • Enterprise Resource Planning (ERP) Systems: Integrated software systems that manage and automate many of a company’s business processes.
  • Customer Relationship Management (CRM) Systems: Software that helps companies manage and analyze customer interactions and data throughout the customer lifecycle.
  • Data Analytics: Using data to make better business decisions.
  • Automation: Using technology to automate repetitive tasks and processes.
  • Artificial Intelligence (AI): Developing computer systems that can perform tasks that typically require human intelligence.

International Business

  • International Trade: The exchange of goods or services between countries.
  • Foreign Direct Investment (FDI): An investment made by a company or individual in one country into business interests located in another country.
  • Exchange Rates: The value of one currency in terms of another.
  • Cultural Differences: Understanding and adapting to cultural differences in international business dealings.
  • Global Supply Chains: Managing supply chains that span multiple countries.
  • Trade Agreements: Agreements between countries that reduce barriers to trade.

Entrepreneurship

  • Entrepreneurship: The process of starting, organizing, managing, and assuming the risks of a business.
  • Business Plan: A written document that describes a business, its objectives, its strategies, the market it is in, and its financial forecasts.
  • Startup Funding: Securing funding to start a business, including loans, venture capital, and angel investors.
  • Innovation: Creating new products, services, or processes.
  • Risk Management: Assessing and mitigating the risks associated with starting and running a business.
  • Market Analysis: Researching and understanding the target market.

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Overview of commerce and management, including forms of business ownership such as sole proprietorships, partnerships, corporations, and LLCs. Covers essential management functions like planning.

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