Podcast
Questions and Answers
What does cognitive consistency theory propose about attitudes?
What does cognitive consistency theory propose about attitudes?
- Attitudes remain fixed regardless of behavior.
- Attitudes have no impact on behavior.
- Attitudes are influenced solely by external factors.
- Attitudes change to align with beliefs and behaviors. (correct)
What is cognitive dissonance?
What is cognitive dissonance?
- A conflict between related attitudes or beliefs that causes psychological tension. (correct)
- A state of comfort and agreement among beliefs.
- An adaptive response to social pressures.
- A positive reinforcement technique for behavior change.
How can cognitive dissonance be alleviated?
How can cognitive dissonance be alleviated?
- By maintaining all pre-existing beliefs.
- By changing an existing cognition or adding new ones to resolve discrepancies. (correct)
- By enhancing the aversive state to motivate consistent behavior.
- By ignoring any conflicts that arise.
In the context of cognitive dissonance, what is a consonant belief?
In the context of cognitive dissonance, what is a consonant belief?
What emotional state is typically associated with cognitive dissonance?
What emotional state is typically associated with cognitive dissonance?
Which of the following would most likely lead to cognitive dissonance?
Which of the following would most likely lead to cognitive dissonance?
Which situation best exemplifies cognitive dissonance reduction?
Which situation best exemplifies cognitive dissonance reduction?
What is a more effective method for attitude change according to action research?
What is a more effective method for attitude change according to action research?
How does the inoculation theory describe increasing resistance to persuasion?
How does the inoculation theory describe increasing resistance to persuasion?
According to attitude strength theory, what factor contributes to higher resistance to persuasion?
According to attitude strength theory, what factor contributes to higher resistance to persuasion?
In the context of community health, which method was found to influence American housewives effectively?
In the context of community health, which method was found to influence American housewives effectively?
Which of the following social issues might be addressed through understanding attitude change?
Which of the following social issues might be addressed through understanding attitude change?
What is one method through which cognitive dissonance can be initiated?
What is one method through which cognitive dissonance can be initiated?
In the context of cognitive dissonance, what does 'forced compliance' typically involve?
In the context of cognitive dissonance, what does 'forced compliance' typically involve?
What was the amount paid to participants in the boring task study who were least likely to experience cognitive dissonance?
What was the amount paid to participants in the boring task study who were least likely to experience cognitive dissonance?
Which of the following statements could be an example of adding new cognitions to resolve cognitive dissonance?
Which of the following statements could be an example of adding new cognitions to resolve cognitive dissonance?
How does choice between two highly desirable products affect cognitive dissonance?
How does choice between two highly desirable products affect cognitive dissonance?
What outcome typically follows the experience of cognitive dissonance?
What outcome typically follows the experience of cognitive dissonance?
What is an effect of receiving factual information about products before making a choice?
What is an effect of receiving factual information about products before making a choice?
Which option represents a behavior change to resolve cognitive dissonance?
Which option represents a behavior change to resolve cognitive dissonance?
What phenomenon describes the increase in liking for a difficult experience after having endured it?
What phenomenon describes the increase in liking for a difficult experience after having endured it?
Which scenario is indicative of the selective exposure hypothesis?
Which scenario is indicative of the selective exposure hypothesis?
In the context of high dissonance conditions, what is typically the outcome for product evaluation?
In the context of high dissonance conditions, what is typically the outcome for product evaluation?
What was the design of the Aronson & Mills (1959) study involving women volunteers?
What was the design of the Aronson & Mills (1959) study involving women volunteers?
What is likely a reason for an individual to select consonant information after making a decision?
What is likely a reason for an individual to select consonant information after making a decision?
What type of decision-making situation can lead to more dissonance according to the content?
What type of decision-making situation can lead to more dissonance according to the content?
What happens in the 'No difference' zone between low and high dissonance conditions?
What happens in the 'No difference' zone between low and high dissonance conditions?
How does high dissonance affect one's attitude toward their selection?
How does high dissonance affect one's attitude toward their selection?
What does self-perception theory suggest about attitudes?
What does self-perception theory suggest about attitudes?
Which compliance technique is associated with making a large request after a smaller request?
Which compliance technique is associated with making a large request after a smaller request?
What is the primary aim of the Yale Attitude Change Approach?
What is the primary aim of the Yale Attitude Change Approach?
What factor is NOT considered part of the Yale Attitude Change Approach?
What factor is NOT considered part of the Yale Attitude Change Approach?
In Cialdini's study involving voluntary counseling, what was the percentage that agreed to the second request for a chaperone after the first?
In Cialdini's study involving voluntary counseling, what was the percentage that agreed to the second request for a chaperone after the first?
What is a major effect seen in the 'low ball tactic' as demonstrated in Cialdini's research?
What is a major effect seen in the 'low ball tactic' as demonstrated in Cialdini's research?
What is the focus of the sunk cost fallacy in decision making?
What is the focus of the sunk cost fallacy in decision making?
Which factor contributes to the credibility of a source in the context of persuasion?
Which factor contributes to the credibility of a source in the context of persuasion?
What shape does the Self-Esteem curve described by McGuire (1968) follow?
What shape does the Self-Esteem curve described by McGuire (1968) follow?
Which individual difference in needs is associated with a preference for cognitive engagement?
Which individual difference in needs is associated with a preference for cognitive engagement?
During which life stages is susceptibility to persuasion the highest according to the U-curve model?
During which life stages is susceptibility to persuasion the highest according to the U-curve model?
What does the Elaboration-Likelihood Model (ELM) suggest regarding argument quality?
What does the Elaboration-Likelihood Model (ELM) suggest regarding argument quality?
Which peripheral factor is most likely to influence a person's decision when they have low involvement?
Which peripheral factor is most likely to influence a person's decision when they have low involvement?
In the ELM, what is indicated by the performance of different argument qualities across various endorsement types?
In the ELM, what is indicated by the performance of different argument qualities across various endorsement types?
Which of the following best describes the relationship between involvement and persuasion effectiveness according to the ELM?
Which of the following best describes the relationship between involvement and persuasion effectiveness according to the ELM?
What role does the concept of 'Need for closure' play in persuasion?
What role does the concept of 'Need for closure' play in persuasion?
Flashcards
Cognitive Dissonance
Cognitive Dissonance
A state of discomfort or tension that arises when a person holds two or more conflicting beliefs, ideas, or values.
Cognitive Consistency Theories
Cognitive Consistency Theories
Theories that propose that people strive for consistency among their thoughts, beliefs, values, attitudes, and behaviors.
Cognitive Conflict
Cognitive Conflict
An aversive state that arises when there is inconsistency between a person's beliefs, attitudes, and behaviors.
Dissonance Reduction
Dissonance Reduction
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Confirmation Bias
Confirmation Bias
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Attitude Change (Consistency)
Attitude Change (Consistency)
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Cognitive consonance
Cognitive consonance
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Cognitive dissonance
Cognitive dissonance
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Forced Compliance
Forced Compliance
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Decision-Making Dissonance
Decision-Making Dissonance
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Effort Justification
Effort Justification
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Festinger & Carlsmith (1959) Experiment
Festinger & Carlsmith (1959) Experiment
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Brehm (1956) Experiment
Brehm (1956) Experiment
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Strength of Beliefs
Strength of Beliefs
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Selective Exposure
Selective Exposure
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Attitude Change
Attitude Change
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Aronson & Mills (1959)
Aronson & Mills (1959)
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PS1030 Replication
PS1030 Replication
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Frey & Rosch (1984)
Frey & Rosch (1984)
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Decision Whether to Terminate/Continue Employment
Decision Whether to Terminate/Continue Employment
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Action Research
Action Research
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Inoculation
Inoculation
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Attitude Strength
Attitude Strength
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Self-Perception Theory
Self-Perception Theory
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Latitude of Acceptance (LoA)
Latitude of Acceptance (LoA)
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Latitude of Rejection (LoR)
Latitude of Rejection (LoR)
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Foot-in-the-Door Technique
Foot-in-the-Door Technique
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Door-in-the-Face Technique
Door-in-the-Face Technique
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Low-Ball Technique
Low-Ball Technique
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Sunk Cost Fallacy
Sunk Cost Fallacy
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Yale Attitude Change Approach
Yale Attitude Change Approach
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Elaboration Likelihood Model (ELM)
Elaboration Likelihood Model (ELM)
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Involvement
Involvement
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Argument Quality
Argument Quality
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Endorser
Endorser
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Self-Esteem and Persuasion
Self-Esteem and Persuasion
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Need for Cognition
Need for Cognition
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Need for Closure
Need for Closure
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Age and Persuasion
Age and Persuasion
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Study Notes
Persuasion and Attitude Change
- The session aims to improve understanding of attitude change and persuasive communication.
Cognitive Dissonance
- People strive for consistency in their attitudes, beliefs, and behaviors.
- Inconsistency creates an aversive state, prompting a desire to reduce the tension.
- Dissonance can be triggered by forced compliance, decision-making, and effort.
Cognitive Dissonance (Festinger, 1957)
- Conflict between related attitudes, cognitions, and actions creates dissonance (tension).
- This tension is lessened by modifying a cognition or adding a new one to explain the discrepancy.
- Examples include changing behavior (e.g., quitting smoking), altering cognitions (e.g., downplaying the risks of smoking), or adding new cognitions (e.g., smoking suppresses appetite and has health benefits).
Cognitive Dissonance (Specific Examples)
- Forced compliance: Participants paid either $1 or $20 to lie about a task. Those paid $1 rated the task as more enjoyable than those paid $20, implying dissonance reduction.
- Decision-making: Choosing between two desirable options usually yields higher dissonance, compared to choosing between one desirable and one less desirable choice
- Effort justification: Investing significant effort in something leads to increasing the value placed on it.
Compliance
- Compliance is responding to a request from someone else.
- Techniques include:
- Foot-in-the-door: Making a small request first, then a larger one.
- Door-in-the-face: Making a large request first, then a smaller one.
- Low-ball: Getting someone committed to something, then changing the deal to make it less desirable.
Selective Exposure Hypothesis
- People tend to avoid information that could create dissonance.
- People prefer information that supports their pre-existing beliefs.
- The decision to continue or terminate employment can be either reversible or irreversible, influencing how people search for information.
Alternative Views to Cognitive Dissonance
- Self-perception theory (Bem, 1972) suggests that attitudes are inferred from behavior.
- The latitude of acceptance (LoA) and the latitude of rejection (LoR) can be used to measure attitude change from choices and judgments.
Message - Features of the communication
- Effects of communication features like repetition on audience responses were measured
- There's varying effectiveness of one-sided vs. two-sided messages
- Fear and emotion can influence attitudes either positively or negatively.
Audience Characteristics
- Self-esteem, need for cognition, need for closure, and age influence susceptibility to persuasive messages.
- Audience characteristics may impact the most effective persuasive technique to use
Dual-Process Models of Persuasion
- Models highlight two routes to persuasion:
- Central route: characterized by careful information processing and relying on the quality of arguments.
- Peripheral route: uses superficial cues such as persuasion to elicit a desired outcome.
Action Research
- Attitude change is often more effective when participants actively participate rather than passively receiving information.
- This has been demonstrated with American housewives in experiments designed to feed their families unusual but nutritious foods
- These experimental results demonstrate the efficacy of action-based research in community health programs.
Resistance to Persuasion
- Inoculation theory (McGuire, 1964) proposes that exposing individuals to weak arguments strengthens their resistance to stronger future arguments.
- Attitude strength influences resistance to persuasion.
- The firmer one's beliefs, the more difficult they are to change.
Summary
- The presentation covered several theories on how attitudes change, including cognitive dissonance, how to influence attitudes with different techniques (e.g., persuasion), and how to identify and overcome resistance to persuasion.
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