Podcast
Questions and Answers
Which of the following are considered forms of identification? (Select all that apply)
Which of the following are considered forms of identification? (Select all that apply)
Which statement is true of references? (Select all that apply)
Which statement is true of references? (Select all that apply)
Ideally speaking, how many pages long should a resume be?
Ideally speaking, how many pages long should a resume be?
Why might an employer perform a criminal background check on newly-hired NAs?
Why might an employer perform a criminal background check on newly-hired NAs?
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Which of the following statements is true of job applications? (Select all that apply)
Which of the following statements is true of job applications? (Select all that apply)
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What should a candidate for a nursing assistant job be sure to do when going for an interview?
What should a candidate for a nursing assistant job be sure to do when going for an interview?
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Which of the following would be the least appropriate thing to say to a potential employer when interviewing for a job?
Which of the following would be the least appropriate thing to say to a potential employer when interviewing for a job?
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Which of the following is one reason a job description is important?
Which of the following is one reason a job description is important?
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The best response an NA can give to hostile criticism is:
The best response an NA can give to hostile criticism is:
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Which of the following is a tip regarding appropriate body language to use when resolving conflict?
Which of the following is a tip regarding appropriate body language to use when resolving conflict?
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Which of these statements is an example of constructive feedback?
Which of these statements is an example of constructive feedback?
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Which department often maintains a state's nursing assistant registry?
Which department often maintains a state's nursing assistant registry?
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The federal government requires that NAs have __________ hours of continuing education each year.
The federal government requires that NAs have __________ hours of continuing education each year.
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Which of the following is true of stress?
Which of the following is true of stress?
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Which of the following is a guideline for managing stress appropriately?
Which of the following is a guideline for managing stress appropriately?
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With whom would it be appropriate for an NA to discuss her work-related stress?
With whom would it be appropriate for an NA to discuss her work-related stress?
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Study Notes
Identification and Job Application
- Acceptable forms of identification include a driver's license and social security card.
- References for job applications should come from former employers rather than friends or relatives.
- A well-presented resume should ideally be one page long.
Background Checks and Legal Requirements
- Employers may conduct criminal background checks on nursing assistants to comply with legal requirements focused on resident protection.
Job Application Guidelines
- Candidates can write "N/A" on job applications for questions that do not apply to them.
- It's important for candidates to arrange childcare before attending job interviews.
Interview Conduct
- Avoid sharing negative comments about past employers during an interview.
- Appropriate statements about motivation and learning experiences leave a better impression.
Job Descriptions and Responsibilities
- Job descriptions help clarify expectations and duties between nursing assistants and employers, reducing potential misunderstandings.
Handling Criticism and Conflict
- The best response to criticism is to express empathy, such as saying, "I'm sorry you're disappointed."
- Appropriate body language during conflict resolution includes maintaining eye contact and leaning slightly forward.
Constructive Feedback
- Constructive feedback should be framed positively, focusing on behavior improvement rather than personal attacks or negative commentary.
State Regulations and Continuing Education
- The Department of Health often maintains a nursing assistant registry in each state.
- Federal requirements mandate that nursing assistants complete 12 hours of continuing education annually.
Stress Management
- Recognizing stress induces better management techniques; stress arises from both negative and positive experiences.
- Guidelines for managing stress include ensuring adequate sleep and avoiding harmful coping mechanisms, like substance use.
Support Resources
- Address work-related stress with a supervisor for appropriate guidance and support in professional environments.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Test your knowledge on forms of identification and references required for nursing assistant certification with these flashcards. This quiz will help you prepare for exam questions typically found in Chapter 10 of CNA material.
