Podcast
Questions and Answers
Which category of the Cause and Effect Diagram is concerned with the validity of the measurement system?
Which category of the Cause and Effect Diagram is concerned with the validity of the measurement system?
- Method
- Measurement (correct)
- Materials
- People
What is the purpose of the Method category in the Cause and Effect Diagram?
What is the purpose of the Method category in the Cause and Effect Diagram?
- To identify people-related issues
- To identify equipment-related issues
- To identify issues related to how the work is done (correct)
- To identify material-related issues
Which of the following questions is an example of a question to ask in the People category of the Cause and Effect Diagram?
Which of the following questions is an example of a question to ask in the People category of the Cause and Effect Diagram?
- Is there a metric issue?
- Are parts or supplies obsolete?
- Are procedures correct?
- Are people trained, do they have the right skills? (correct)
What is the main purpose of the Environment category in the Cause and Effect Diagram?
What is the main purpose of the Environment category in the Cause and Effect Diagram?
Which of the following is an example of a question to ask in the Materials category of the Cause and Effect Diagram?
Which of the following is an example of a question to ask in the Materials category of the Cause and Effect Diagram?
What is the primary purpose of the Cause and Effect Diagram in process optimization?
What is the primary purpose of the Cause and Effect Diagram in process optimization?
Which of the following categories is NOT a category of the Cause and Effect Diagram?
Which of the following categories is NOT a category of the Cause and Effect Diagram?
What is the main benefit of using a Cause and Effect Diagram in quality control?
What is the main benefit of using a Cause and Effect Diagram in quality control?
What is the primary purpose of the Cause & Effect Diagram in the context of defect identification?
What is the primary purpose of the Cause & Effect Diagram in the context of defect identification?
Which of the following categories is 'Skill Level' classified under in the Cause & Effect Diagram?
Which of the following categories is 'Skill Level' classified under in the Cause & Effect Diagram?
What is the purpose of classifying the X's in the Fishbone diagram?
What is the purpose of classifying the X's in the Fishbone diagram?
Which of the following is an example of a Noise (N) factor in the Cause & Effect Diagram?
Which of the following is an example of a Noise (N) factor in the Cause & Effect Diagram?
What is the relationship between Procedural (P) and Controllable (C) factors in the Cause & Effect Diagram?
What is the relationship between Procedural (P) and Controllable (C) factors in the Cause & Effect Diagram?
What is the purpose of the X-Y Matrix in the context of defect identification?
What is the purpose of the X-Y Matrix in the context of defect identification?
Which of the following is an example of a Controllable (C) factor in the Cause & Effect Diagram?
Which of the following is an example of a Controllable (C) factor in the Cause & Effect Diagram?
What is the primary benefit of using the Cause & Effect Diagram in process optimization?
What is the primary benefit of using the Cause & Effect Diagram in process optimization?
What is the primary purpose of the Measure Phase in the Six Sigma methodology?
What is the primary purpose of the Measure Phase in the Six Sigma methodology?
Which of the following tools is used to solicit ideas by using categories to stimulate cause and effect relationships with a problem?
Which of the following tools is used to solicit ideas by using categories to stimulate cause and effect relationships with a problem?
What is the primary focus of the Six Sigma methodology?
What is the primary focus of the Six Sigma methodology?
What is the purpose of using templates in the Cause and Effect Diagram?
What is the purpose of using templates in the Cause and Effect Diagram?
What is the primary goal of the Six Sigma Black Belt certification?
What is the primary goal of the Six Sigma Black Belt certification?
Which of the following categories is NOT typically used in the Cause and Effect Diagram?
Which of the following categories is NOT typically used in the Cause and Effect Diagram?
What is the primary benefit of using the Six Sigma methodology?
What is the primary benefit of using the Six Sigma methodology?
What is the primary objective of the Measure Phase in the context of quality control?
What is the primary objective of the Measure Phase in the context of quality control?
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Study Notes
Classifying the X's
- The Cause & Effect Diagram is a tool to generate opinions about possible causes for defects
- X's are classified into three categories:
- Controllable (C) - related to knowledge
- Procedural (P) - related to people and systems, a subset of controllable
- Noise (N) - external or uncontrollable factors
Chemical Purity Example
- The example shows how to classify X's in a Cause & Effect Diagram
- Categories used are:
- Measurement
- Manpower
- Materials
- Methods
- Environment
Cause and Effect Diagram
- The diagram groups causes into six categories:
- Measurement
- People
- Method
- Materials
- Equipment
- Environment (also known as Mother Nature)
Categories in the Cause and Effect Diagram
- Measurement: related to measurement and measuring of a process activity or output
- People: related to people, staffing, and organizations
- Method: related to how the work is done, the way the process is actually conducted
- Materials: related to parts, supplies, forms or information needed to execute a process
- Equipment: related to tools used in the process
- Environment: related to our work environment, market conditions and regulatory issues
Introduction to the Course
- The course focuses on process performance improvement using Six Sigma, Lean, and Process Management methodologies
- The goal is to build knowledge and capability to improve process and business performance
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