Podcast
Questions and Answers
What is the primary objective when receiving a bomb threat call?
What is the primary objective when receiving a bomb threat call?
- To immediately evacuate the building
- To ignore the threat and continue with normal operations
- To notify the Toronto Police Service
- To ask questions of the threat-maker (correct)
What should be included in the detailed notes taken during a bomb threat call?
What should be included in the detailed notes taken during a bomb threat call?
- The caller's personal information
- The caller's location
- The caller's reason for making the threat
- Everything said during the conversation, and detailed description of background noise (correct)
Who should be notified in the event of a bomb threat at an administrative building?
Who should be notified in the event of a bomb threat at an administrative building?
- Corporate Security and the Supervisor
- The Toronto Police Service and the Company Officer
- Only the Supervisor
- The Floor Fire Warden and Corporate Security (correct)
What should personnel do if they discover a suspicious object or device during a search?
What should personnel do if they discover a suspicious object or device during a search?
Who should be followed during a search of a work area due to a bomb threat?
Who should be followed during a search of a work area due to a bomb threat?
What should be done if a bomb threat is received at a fire station?
What should be done if a bomb threat is received at a fire station?
What should personnel look for during a search of their work area due to a bomb threat?
What should personnel look for during a search of their work area due to a bomb threat?
Who should be notified if a device or suspicious object is discovered during a search?
Who should be notified if a device or suspicious object is discovered during a search?
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Study Notes
Threats to City Buildings
- All threats to city buildings are taken seriously and have the potential to be real.
Receiving a Bomb Threat Call
- Personnel should ask questions to the threat-maker, including:
- Where is the bomb?
- When is it going to explode?
- What does it look like?
- Why did you place the bomb?
- Take detailed notes on:
- Everything said during the conversation
- Background noise, voice, accents, gender, and telephone number (display or *69)
Notifications for Administrative Buildings
- Notify:
- Corporate Security at (416) 392-6666
- Supervisor
- Floor Fire Warden
Notifications for Fire Stations
- Notify:
- Company Officer(s)
- Fire station Duty Officer
- TFS Communications Centre
- Toronto Police Service
- On-duty Platoon Chief
- Division Commander
Evacuation Procedures for Fire Stations
- Follow established site evacuation procedures in accordance with Standard Operating Guideline F-EVAC — Evacuation of Fire Station
- On-site supervisory personnel advises as necessary
Searching the Work Area
- Under the direction of Corporate Security and/or TPS, personnel may be required to search their own work area(s)
- Directions of on-site security and emergency personnel shall be followed
- Search for any item out of the ordinary
If a Device or Suspicious Object is Discovered
- DO NOT TOUCH OR ATTEMPT TO MOVE IT
- Notify:
- Corporate Security at (416) 392-6666
- Supervisor
- Fire Floor Warden
- Follow the instructions of on-scene security/police personnel
- DO NOT assume there is only one device
- DO NOT use handheld radios or cellular telephones
General Guidance
- Personnel should avoid panic at all times during these circumstances
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