37 Questions
According to the Grandview Heights Police General Orders, what is the definition of a complaint?
Any allegation of misconduct or conduct that may be a violation of law, Division Rule of Conduct, or Division policy
What is the standard of proof used in investigating complaints according to the Grandview Heights Police General Orders?
Preponderance of evidence
Under what circumstance will internal complaints made more than 60 days after the alleged incident be investigated according to the Grandview Heights Police General Orders?
If approved by the Chief of Police
What is the purpose of notifying the Chief of Police during an investigation?
To request more time to complete the investigation
When is the 'Unable to Resolve' finding used?
When there is not enough information to complete the investigation without it
What is the purpose of forwarding copies of formal complaints to involved employees and their sergeant?
To provide clarification of allegations to the involved employee
When is an investigation considered unnecessary?
When the alleged actions would be minor misconduct if true and/or significant time has passed
Who is responsible for investigating allegations of misconduct made against any employee of the Division of Police?
Internal Affairs Sergeant
What types of investigations require corrective action for all substantiated complaints?
All of the above
What should division personnel do upon receipt of a written complaint?
All of the above
When is the Chief of Police responsible for evaluating the necessity of an investigation?
When the allegation is not the basis for a complaint
What is the process if an investigator determines that a complainant knowingly made a false complaint of misconduct against an officer?
The investigator will include the basis for that probable cause within the body of the complaint investigation.
What should the Chief do if there is probable cause to believe that the offense of knowingly filing a false complaint has occurred?
Ascertains whether the involved employee wishes to file criminal charges and determines if the charge should be filed by the investigating supervisor.
What should an involved officer do if the charges will not be filed by the Division and they intend to proceed independently through the Prosecutor’s Office?
Notify their chain of command and the Legal Advisor’s Office of their decision and all court actions regarding the case.
What should personnel do if they receive notice of a complaint disposition and wish to appeal?
Forward a letter of appeal through the employee’s sergeant to the chief within 14 calendar days of receipt of the disposition, including any relevant information which was not covered in the investigation and the basis upon which the disposition should be amended.
What does it mean if a complaint is 'exonerated' according to General Order 3.10?
The alleged conduct did occur but was lawful and no misconduct was found.
What is the recommended course of action if a complaint is of a contractual nature according to General Order 3.10?
Use the grievance process in the applicable labor contract when the complaint cannot be resolved to the complainant’s satisfaction.
What is the difference between a complaint being 'not sustained' and 'unfounded' according to General Order 3.10?
'Not sustained' means the alleged conduct did not occur and there is no evidence to support it, while 'unfounded' means there is insufficient evidence to prove or disprove the alleged conduct.
What is the responsibility of the Chief of Police according to General Order 3.10?
To make a final disposition.
What is the definition of 'preponderance of the evidence' according to the Grandview Heights Police General Orders?
Evidence that is more likely true than not true
What is the time limit for investigating internal complaints according to the Grandview Heights Police General Orders?
60 days
What is the consequence for employees who make retaliatory allegations during an investigation according to the Grandview Heights Police General Orders?
They may be disciplined if warranted
Who is responsible for investigating allegations of sexual harassment and discrimination complaints?
Internal Affairs Sergeant
What is the purpose of positive discipline according to General Order 3.10?
To emphasize corrective action for all substantiated complaints
When will a supervisor be assigned to try to resolve a complaint by meeting with the complainant?
When the complainant is agreeable
What should division personnel do if they receive a complaint when no Internal Affairs Sergeant is available?
Answer the complaint themselves
What is the deadline for personnel to file an appeal after receiving notice of a complaint disposition?
14 calendar days
Who should be notified if an involved officer intends to proceed independently through the Prosecutor's Office?
The Legal Advisor's Office
What should the Chief do if an investigating supervisor determines that there is probable cause to believe the offense of knowingly filing a false complaint has occurred?
Consult with the Legal Advisor
According to the Grandview Heights Police General Orders, what should an investigator do if the complainant refuses to cooperate or cannot be located after several documented and reasonable attempts?
Continue the investigation with the available information
What should an investigator do if during the investigation they discover apparent misconduct not alleged in the original complaint?
Include it in the investigative package, when appropriate
What is the purpose of notifying the complainant during an investigation?
To advise them about the citizen complaint process
What is the definition of the 'Unable to Resolve' finding according to General Order 3.10?
The investigation could not be properly investigated due to a lack of specific and necessary information that is not available due to the lack of cooperation by the complainant
What is the purpose of General Order 3.10 in the Grandview Heights Police Department?
To establish rules and procedures for internal affairs investigations
What is the difference between a sustained and an exonerated complaint?
Sustained complaints involve lawful conduct but with substantiated misconduct, while exonerated complaints involve no misconduct being substantiated
What should division personnel do if they wish to file a complaint against another division member?
File a letter with their immediate supervisor and chain of command
What is the responsibility of the investigating supervisor if they determine that a complainant knowingly made a false complaint of misconduct against an officer?
Include the basis for probable cause within the body of the complaint investigation
Citizen Complaints 3.10
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