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Questions and Answers

How does employee participation in goal-setting primarily benefit a business?

  • It reduces the need for managerial oversight, freeing up managers to focus on strategic planning.
  • It fosters a sense of ownership and commitment in employees towards the business's success. (correct)
  • It simplifies the process of performance measurement by providing easily quantifiable targets.
  • It ensures that employees are always challenged, thus maximizing productivity.

A company's annual report emphasizes 'brand protection and enhancement' as a primary goal. Which business area would not be directly affected by this goal?

  • Marketing and advertising strategies
  • Employee compensation structure (correct)
  • Customer service and relationship management
  • Product design and manufacturing

In what way do clearly defined goals enable more effective decision-making within a business?

  • They guarantee that all decisions will lead to successful outcomes, minimizing risk.
  • They reduce the time required for decision-making, accelerating business processes.
  • They provide a shared understanding of objectives, facilitating coordinated and consistent decisions across all levels. (correct)
  • They eliminate the need for managerial discretion, ensuring uniformity in decision outcomes.

Which of the following scenarios best illustrates how a business uses goals as 'measuring sticks'?

<p>A company compares its actual quarterly profits against its projected profits. (C)</p> Signup and view all the answers

How do well-structured and challenging goals boost motivation among employees?

<p>They provide a clear sense of purpose and accomplishment, as well as a basis for recognition. (D)</p> Signup and view all the answers

Why is it crucial for business owners to continually assess their business's position on the life cycle?

<p>To implement appropriate strategies and avoid jeopardizing the business's longevity. (B)</p> Signup and view all the answers

What is a key difference between the human and business life cycles?

<p>The business life cycle lacks a predetermined time limit for each stage. (D)</p> Signup and view all the answers

Jim's food van is in the Early Establishment Phase. According to the text, what is his primary goal during this stage?

<p>Increasing awareness and beginning to build market share. (B)</p> Signup and view all the answers

If Jim fails to accurately assess the life cycle stage of his food van business, what is the most likely consequence?

<p>He will implement strategies that are inappropriate for his current stage of development. (C)</p> Signup and view all the answers

What is the most appropriate next step for Jim after establishing his food van (Early Establishment Phase)?

<p>Implementing strategies for growth, such as expanding the menu and marketing efforts. (A)</p> Signup and view all the answers

Which of the following actions would be the LEAST effective in helping Jim determine the current stage of his business in the business life cycle?

<p>Relying solely on his initial business plan and assumptions. (A)</p> Signup and view all the answers

Jim aims to transition from the Establishment Phase to the Growth Phase for his food van business. Which SMART goal aligns with this transition?

<p>Increase customer base by 30% within six months through targeted social media campaigns and local partnerships. (B)</p> Signup and view all the answers

Suppose Jim's food van business has reached the Maturity Phase. What strategic challenge is he MOST likely to face?

<p>Sustaining growth and preventing decline in a saturated market. (C)</p> Signup and view all the answers

Which of the following best describes why an entrepreneur's profits can be substantial when succeeding in a new market?

<p>There is significantly less competition, giving the entrepreneur a larger market share and pricing power. (D)</p> Signup and view all the answers

An entrepreneur is considering opening a vegan bakery in a town known for its traditional meat-based cuisine. Which of the following risks is least likely to be a primary concern for this entrepreneur?

<p>Risk of direct competition from multiple established vegan bakeries in the same town. (D)</p> Signup and view all the answers

How do businesses primarily contribute to the financial well-being of individuals in a community?

<p>By providing income to business owners/shareholders, wages to employees, and employment opportunities. (B)</p> Signup and view all the answers

What is the key difference between wages and salaries as forms of income provided by businesses?

<p>Wages are calculated on a time basis, while salaries are a fixed annual amount. (D)</p> Signup and view all the answers

A local manufacturing business has experienced a surge in demand for its products. What is the most likely immediate action the business will take in response?

<p>Hire more employees to increase production capacity and meet the demand. (A)</p> Signup and view all the answers

Small to medium enterprises (SMEs) are vital to the economy. Approximately what percentage of private sector employment do SMEs account for?

<p>50% (A)</p> Signup and view all the answers

Considering the role of businesses in society, which of the following scenarios best demonstrates a mutually beneficial relationship between a business and its community?

<p>A local bookstore sponsors a community reading program, fostering literacy and increasing its visibility among potential customers. (D)</p> Signup and view all the answers

How do businesses contribute to untapped markets?

<p>By pinpointing needs/wants that have not been catered to. (B), By focusing on needs/wants that have not been catered to. (F)</p> Signup and view all the answers

What is the primary goal for the 'Kebabs' food van during its growth phase?

<p>Increasing market share and brand awareness. (C)</p> Signup and view all the answers

The 'Kebabs' food van aims to sell 2,000 kebabs in 3 months during its growth phase. What daily revenue target does this equate to, assuming a kebab price of $10?

<p>$220 (C)</p> Signup and view all the answers

In the context of business, what does 'value-adding' primarily refer to?

<p>Transforming inputs into outputs. (A)</p> Signup and view all the answers

Which of the following best describes the 'transformation process' when making a cake for sale in a bakery?

<p>Using equipment and skill to mix and cook raw ingredients into a cake that is worth more than the ingredients alone. (B)</p> Signup and view all the answers

How does innovation typically impact individuals within an economy?

<p>It can create new job opportunities and improve living standards. (B)</p> Signup and view all the answers

How does innovation primarily affect businesses?

<p>It offers opportunities for increased efficiency, market share, and profitability. (C)</p> Signup and view all the answers

What is the broader impact of innovation on an entire economy?

<p>It fosters economic growth, improved productivity, and global competitiveness. (D)</p> Signup and view all the answers

A bakery is considering a new type of oven that reduces baking time by 20% and energy consumption by 15%. How does this innovation primarily impact the business?

<p>It enhances efficiency, lowers operational costs and potentially increases production volume. (D)</p> Signup and view all the answers

Which entity is LEAST directly impacted by innovation, considering its primary effects?

<p>Government agencies regulating industry standards (D)</p> Signup and view all the answers

In the context of SMART goals, what does the 'M' primarily ensure?

<p>The goal's progress can be tracked quantitatively. (C)</p> Signup and view all the answers

Which component of the SMART framework does a '6-month timeframe' primarily address?

<p>Time-bound (B)</p> Signup and view all the answers

Besides innovating or discovering markets, what additional role does an entrepreneur typically fulfill?

<p>Assuming supplementary risk (A)</p> Signup and view all the answers

What is a key characteristic of the Maturity phase in the Business Life Cycle?

<p>Focus on maintaining market share and optimizing efficiency (D)</p> Signup and view all the answers

The principle of 'Improvise, adapt, overcome' is most applicable when a business is facing what situation?

<p>Needing to re-evaluate goals to revitalize the business (A)</p> Signup and view all the answers

Which statement accurately distinguishes 'revenue' from 'profit'?

<p>Revenue represents total income, while profit is the income remaining after expenses. (A)</p> Signup and view all the answers

How does 'wealth' typically differ from 'profit' in the context of a business?

<p>Wealth encompasses overall asset value, while profit is the earnings after expenses. (B)</p> Signup and view all the answers

How does increased choice in the market MOST directly benefit consumers?

<p>By increasing the options available to satisfy their needs and wants. (D)</p> Signup and view all the answers

Which of the following scenarios BEST illustrates how innovation can provide a competitive advantage for a business?

<p>A company introduces a unique, patented technology that significantly improves product performance. (D)</p> Signup and view all the answers

What is the primary way businesses contribute to wealth creation within a society?

<p>By exchanging goods and services through buying and selling activities. (A)</p> Signup and view all the answers

How might strong competition in a market influence the quality of life for consumers?

<p>It can improve quality of life through lower prices and encourages innovation. (A)</p> Signup and view all the answers

A local bakery introduces a new line of gluten-free products after noticing an increase in demand. Which business concept does this BEST exemplify?

<p>Innovation driven by market competition. (B)</p> Signup and view all the answers

How does the promotion of innovation within an economy MOST directly lead to increased wealth?

<p>By spurring the development of new products, services, and processes. (B)</p> Signup and view all the answers

A country implements policies that protect intellectual property and encourage research and development. What is the MOST likely long-term outcome of these policies on its economy?

<p>Increased innovation, leading to economic growth. (B)</p> Signup and view all the answers

Which of the following government actions would MOST effectively promote innovation within a specific industry?

<p>Providing subsidies and tax breaks to companies engaged in research and development. (C)</p> Signup and view all the answers

Flashcards

Impact on Society

The effect businesses have on society, both positive and negative.

Community Support

Ways businesses support the local community through jobs, resources, and more.

Entrepreneurship

The process of turning innovative ideas into a business.

Untapped Markets

Markets where the needs or wants of consumers are not yet being met.

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Income

Money earned by individuals.

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Wages

Payment received weekly for services or labor.

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Salaries

A fixed yearly amount of money paid to an employee.

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Employment Provider

Businesses are responsible for a significant portion of jobs.

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Quality of Life

Technologies and conveniences that improve living standards.

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Wealth (in Business)

Profit achieved through business activities, like producing goods or providing services.

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Choice (in Markets)

A wider array of products and services from which consumers can choose.

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Innovation (in Business)

New ideas and modifications to products that help a business stay competitive.

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Benefits of Choice

More choices, and innovation, resulting in lower prices due to competition.

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Wealth Creation by Business

Businesses create wealth by providing goods and services through buying and selling.

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How Businesses Encourage Wealth

Businesses generate wealth within society by exchanging goods and services.

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Benefits of Promoting Innovation

Promoting innovation benefits an economy by encouraging development and standing out in the marketplace.

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Goals as Targets

Targets that help managers make coordinated decisions by clarifying the business's objectives.

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Goals as Measuring Sticks

Benchmarks for assessing performance by comparing actual outcomes against planned objectives.

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Goals for Motivation

Challenges that inspire effort and provide a basis for rewarding successful performance.

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Goals and Commitment

Fostering a sense of ownership and investment in the business's success through participation in goal setting.

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Billabong's Goals

Protect brand, design relevant products, target boardsports channels, develop staff, and maintain customer relationships.

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Business Life Cycle

The natural progression of a business, marked by distinct phases.

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Assessing Life Cycle Position

Understanding where a business is in its life cycle to make informed decisions.

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Early Establishment Phase

The initial phase focused on establishing a presence and building a customer base.

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Market Share

Proportion of total sales in a market captured by a business.

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SMART Goals

Specific, Measurable, Achievable, Relevant, Time-bound goals.

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Increase Awareness

Increasing brand visibility through ads and promotions.

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SMART: post to forums and use flyers

Post a flyer to media groups to gain market exposure.

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SMART: Parking at eat street

Parking in Eat Street on Fridays.

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Innovation: Impact on Individuals

Innovation impacts individuals through better products/services, lower prices and more choice.

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Innovation: Impact on Businesses

Innovation impacts businesses by improving equipment, procedures, and communication.

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Innovation: Impact on Economy

Innovation can boost an economy, increasing GDP and exports.

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SMART: 'M' Meaning

In SMART goals, 'M' stands for Measurable.

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SMART: Time-Framed Example

In SMART goals, a time frame means setting a deadline (e.g., 6 months).

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Entrepreneur Role

An entrepreneur finds/creates markets and takes on additional risk.

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Business Life Cycle: Phase 3

Maturity is the third phase in the Business Life Cycle.

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Revenue Definition

Revenue is the turnover of income, before expenses are deducted, not profit.

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Growth Phase (Business)

The initial phase where a business aims to increase awareness and market share.

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Maturity Phase (Business)

The phase where a business focuses on improving its ability to pay debts and costs.

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Value-Adding

Transforming raw materials (inputs) into a finished product (outputs) that is worth more than the individual ingredients.

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Transformation Process

The process where inputs are converted into a final product using equipment and human skill.

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Cake Transformation

Raw ingredients are processed using skills and equipment to produce a cake that is worth more than the ingredients alone.

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Innovation's Impact: Economy

Can lead to new products, improve efficiency, and create new markets, increasing opportunities for all.

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Innovation's Impact: Individuals

Can lead to new skills, job opportunities and new products and services that improve life.

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Innovation's Impact: Businesses

Can create new products and processes, increase efficiency, and gain a competitive advantage.

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Study Notes

Business Studies: The Business Environment

  • The main questions to consider about a business are: What is it? What role does it play? What impact does it have? How important is it to the economy?

Business Definition

  • A business is defined as an organization or economic system where goods and services are exchanged for one another or for money.

The Role of Business in Australia

  • SMEs(small to medium enterprises) make up roughly 98% of all Australian businesses.
  • A common feature of all businesses is producing a product (goods or service) for sale in a market where buyers and sellers meet.
  • The Australian business world includes approximately 1.98 million separate business enterprises.
  • These businesses cater to the needs and wants of around 22 million Australian customers and millions of overseas customers.

Value-Adding

  • Businesses combine inputs and raw materials using human skill and equipment to add value.
  • Value addition involves taking resources and combining them into a product that holds more importance to the consumer than the individual resources' original value.
  • Value-adding turns products that have value (like sugar, milk, cream, and flavoring) into a product has greater worth than the individual inputs, using machinery and human skills,
  • Example: Ice cream is worth more to consumers than the individual inputs of sugar, milk, etc.

Example of Value Adding

  • A jeweler can value-add by transforming beads, string/lace, and clasps into bracelets, necklaces, and earrings.
  • If the inputs hypothetically cost $12 and the bracelet sells for $20, the contribution margin (profit per product) is $8.00.

Transformation vs. Value-Adding

  • Value-adding: It is the process of creating additional value by transforming/changing inputs.
  • Example: A bakery transforms ingredients into a cake, where the ingredients are worth less than the transformed final product.
  • Both terms involve creating value, but transformation refers to the process, while value-adding refers to the resulting value.
  • Value-adding becomes a contribution margin through stirring, cooking, and decorating.

Value Adding Products

  • Tyre = Raw Materials(Rubber) + Human Skill(Workers/trained factory persons) + Equipment(Factory machinery) => Tyre Wheel
  • Cake = Flour, milk, eggs, sugar, chocolate + Stirring, beating, pouring (into tray), temperature control, timing+ Hand-held beaters, Bowl, spoon, baking dish => Chocolate Cake

Value-Adding Question Example

  • Value-adding is the transformation of raw inputs using human skill, machinery, property, plant, and equipment.
  • A baker uses flour, eggs, milk, and sugar to make a cake and are ingredients (inputs) that will have a lower value than the cooked cake.

Benefits of Studying Business

  • Studying business helps individuals become informed consumers, savvy investors, successful business owners, and productive employees.

Business Impact on Society

  • Businesses impact society and help the community in several key areas.

Functions of Business Impact on Society

  • The key roles of business include profit, employment, income, choice, innovation, wealth, entrepreneurship and risk, and quality of life.

Entrepreneurship

  • Businesses offer individuals chances to turn ideas into livelihoods, with the possibility of huge profits if successful.
  • Entrepreneurs must be prepared to take risks by starting/operating a business venture and turn their dreams into a livelihood
  • Entrepreneurs explore untapped markets which lack track records of consumer demand
  • Risks can be monetary, social, emotional, or against societal norms.
  • Untapped markets cater to needs and have no existing options.

Income

  • Businesses provide income to owners/shareholders.
  • Income is the amount of money received for providing labor.
  • Employees receive wages (weekly payments) or salaries (fixed annual amount).
  • Shareholders in private or public companies receive a "dividend" based on share performance.

Employment

  • Businesses provide 80% of all private sector jobs.
  • The specific number of employees depends on the product nature and demand level.
  • The more that a business sells the more people a business hires.
  • SMEs account for 50% of all private sector employment.

Quality of Life

  • Contributions to quality of life through phones, computers, washing machines, fridge, medicine, and Research & Development.

Wealth

  • Businesses seek to achieve a profit from their activities.
  • Wealth grows through producing goods or providing services.

Choice

  • The more choices available in the market, the easier it is for consumers to satisfy their desires
  • Increased choice lowers prices and encourages innovation, as competitors compete.

Innovation

  • Innovation maintains a competitive edge in the current business climate.
  • New product ideas, expanding, modifying products, and standing out in the marketplace are all forms of innovation

Example Question 1

  • Business promotes wealth creation through the exchange of goods and services (buying and selling).
  • Exchange of goods generates profit for business owners and income for employees enabling wealth creation through assets such as buildings, vehicles, and shares.

Example Question 2

  • Innovation improves the quality of products/services, enhances accessibility with greater ease of use than before, and lowers the costs than historical predecessors.

Business Goals

  • People start businesses to achieve something.
  • A is the desired outcome that an individual or business intends to achieve within a certain time frame.
  • Businesses need to establish goals and plan to achieve said goals.
  • Businesses goals alter over time due to changes in both the internal and external business environment.

Importance of Goals

  • Serving as targets: Managers find coordinated decisions easier with clear goals.
  • Measurable goals: The achievement of specific goals act as a benchmark against which performance is measured.
  • Motivation: Good quality goals act as a motivating force.
  • Commitment: When an employee agrees to achieve a goal, or even participates in the goal-setting process, they start to have commitment in its achievement.

Examples of Large and Small Business Goals

  • Large businesses : Broader in scope, such as the inclusion of a commitment to brand protection and enhancement, manufacture of design-relevant and functional products, marketing in board sports channels, the professional development of staff, and ongoing customer service and relationships.
  • Small businesses : Narrower in scope such as maintenance of professional standards in client contacts increase in customer base by 10 per cent

Setting Goals

  • To increase employee commitment, goals need to be specific and challenging.
  • An example of a specific goal includes: ‘increase New South Wales sales by 5 per cent in the next 12 months.
  • Specific and challenging goals provide a target to aim for.

Business Life Cycle

  • Businesses are similar to people: each has its own identity, is referred to by name, possess individual personalities, and are confronted by life challenges and rely on each other for survival.
  • They are often defined in a business life cycle.
  • However, the most striking similarity is that a business will pass through distinct stages to develop,
  • Business life cycle: This is a model used to understand the complexities of the business.

The Stages of a Business Lifecycle

  • Establishment - the company has just launched and is trying to get off the ground (Stage 1)
  • Growth - The sales and profits of the company increase (Stage 2)
  • Maturity - The business is making money, but sales start to slow (Stage 3)
  • Post-Maturity: Renewal, steady state, or decline(Stage 4)

Key Stages of Business Life Cycle

  • Establishment: Business is launched to increase awareness.
  • Growth: Market share must increase, which can be one of the biggest risks in the business
  • Maturity: Saturation of product/service occurs, and so it needs to reinvent or change in order to renew customer service.
  • Owners must re-evaluate the trajectory for growth in both cases.

Differences in Business Life Cycles Compared to Human Life Cycles

  • There is no set time limit for stages in a business life cycle. Some businesses can reach maturity quickly, while others may remain in the establishment phase for decades.

Food Van: Kebabs Goal Examples

  • Example establishment phase goal: increase awareness and market share (percentage of takeaway market).
  • Example growth phase:increasing the market share and awareness, and improve the ability to pay debts/costs
  • Example how long the establishment takes:Selling 2,000 kebabs within 3 months (22 kebabs a day) or $10 x 22 = $220 a day in revenue, with a further three phrases.

Key Terms

  • Value-adding : Transforming inputs into outputs
  • Raw materials are stirred, poured, mixed, and cooked using equipment and human skill to make a cake, worth more than the individual ingredients.
  • A business effects wealth through improved products/services that result in lower prices and more choice for both Individuals and Businesses
  • Business innovation results in improved equipment, procedures, and communication.
  • Innovation in the economy can create increased GDP
  • SMART Goals: Measurable goals within a defined timeframe

Key facts

  • Revenue is turnover of income, not profit.
  • Wealth differs from profit as it is not always in cash
  • Wealth can be buildings, equipment, customer base, reputation, and built equity, whereas profit is revenue minus expenses.
  • Revitalization must include the process of improvisation to remain relevant.

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