Podcast
Questions and Answers
What is the main requirement for the information cited in a letter?
What is the main requirement for the information cited in a letter?
Which characteristic of correspondence emphasizes the use of simple and common words for easy understanding?
Which characteristic of correspondence emphasizes the use of simple and common words for easy understanding?
Which means of communication is more preferable over electronic means according to the text?
Which means of communication is more preferable over electronic means according to the text?
What type of response should be given to a communication if there is an unusual delay in replying?
What type of response should be given to a communication if there is an unusual delay in replying?
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What does 'Routing Through Channels' refer to in communication?
What does 'Routing Through Channels' refer to in communication?
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Which characteristic of correspondence emphasizes reflecting respect and authority?
Which characteristic of correspondence emphasizes reflecting respect and authority?
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What are the four characteristics of correspondence mentioned in the text?
What are the four characteristics of correspondence mentioned in the text?
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List three examples of personal contact or electronic means of communications provided in the text.
List three examples of personal contact or electronic means of communications provided in the text.
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What type of written communication is more preferable than electronic means according to the text?
What type of written communication is more preferable than electronic means according to the text?
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When communicating with Headquarters of Major Services, what should the subject matter solely concern?
When communicating with Headquarters of Major Services, what should the subject matter solely concern?
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What is the purpose of routing communication through channels according to the text?
What is the purpose of routing communication through channels according to the text?
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Why is a prompt reply important when receiving communication?
Why is a prompt reply important when receiving communication?
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Study Notes
Characteristics of Correspondence
- Accuracy: Information in a letter must be factual and based on true facts.
- Brevity: Letters should be brief but contain important details in a logical order.
- Clarity: Letters should be easy to understand, using simple and common words.
- Dignity: Letters should command respect and reflect authority.
Means of Communication
- Personal contact, telecommunications, electronic mail, SMS, MMS, and digital and social communications (e.g., Viber, Messenger, Skype, WhatsApp) are forms of communication.
- Official written communication is preferred over electronic means, such as STLs, SDFs, DFs, Radio Message, Written Report formats, Military, Civilian, Endorsement Letters, and Memoranda.
- Direct communication is used when major services, major commands, or separate units need to communicate directly with General Headquarters, AFP on matters concerning headquarters activities.
- Routing Through Channels: Communication is routed through commands, units, or offices expected to exercise control, take action, or be concerned with the subject matter.
- Prompt Reply: Communications should be answered promptly, with an acknowledgement including the date of the reply if there is an unusual delay.
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Description
Learn about the key characteristics of correspondence, including accuracy, brevity, clarity, and dignity. Explore the different means of communication such as personal contact and telecommunication.
