12 Questions
What is the main requirement for the information cited in a letter?
Brevity
Which characteristic of correspondence emphasizes the use of simple and common words for easy understanding?
Clarity
Which means of communication is more preferable over electronic means according to the text?
Official written communication
What type of response should be given to a communication if there is an unusual delay in replying?
Acknowledgement with a new deadline
What does 'Routing Through Channels' refer to in communication?
Sending communication through relevant commands or units
Which characteristic of correspondence emphasizes reflecting respect and authority?
Dignity
What are the four characteristics of correspondence mentioned in the text?
Accuracy, Brevity, Clarity, Dignity
List three examples of personal contact or electronic means of communications provided in the text.
Viber, Messenger, Skype
What type of written communication is more preferable than electronic means according to the text?
STLs, SDFs, DFs, Radio Message
When communicating with Headquarters of Major Services, what should the subject matter solely concern?
Activities of the headquarters
What is the purpose of routing communication through channels according to the text?
Exercise control, take action, or be concerned with the subject matter
Why is a prompt reply important when receiving communication?
Communication should be answered promptly; in case of unusual delay, an acknowledgment should be made
Study Notes
Characteristics of Correspondence
- Accuracy: Information in a letter must be factual and based on true facts.
- Brevity: Letters should be brief but contain important details in a logical order.
- Clarity: Letters should be easy to understand, using simple and common words.
- Dignity: Letters should command respect and reflect authority.
Means of Communication
- Personal contact, telecommunications, electronic mail, SMS, MMS, and digital and social communications (e.g., Viber, Messenger, Skype, WhatsApp) are forms of communication.
- Official written communication is preferred over electronic means, such as STLs, SDFs, DFs, Radio Message, Written Report formats, Military, Civilian, Endorsement Letters, and Memoranda.
- Direct communication is used when major services, major commands, or separate units need to communicate directly with General Headquarters, AFP on matters concerning headquarters activities.
- Routing Through Channels: Communication is routed through commands, units, or offices expected to exercise control, take action, or be concerned with the subject matter.
- Prompt Reply: Communications should be answered promptly, with an acknowledgement including the date of the reply if there is an unusual delay.
Learn about the key characteristics of correspondence, including accuracy, brevity, clarity, and dignity. Explore the different means of communication such as personal contact and telecommunication.
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