Chapter 7: Customer-Driven Marketing Strategy Quiz
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Questions and Answers

What is market segmentation?

  • The process of combining small markets into large heterogeneous markets
  • The process of creating value for target customers
  • The process of dividing large heterogeneous markets into small markets based on unique needs (correct)
  • The process of targeting large homogeneous markets with products and services
  • Which of the following is NOT a method of segmenting consumer markets?

  • Behavioral segmentation
  • Economic segmentation (correct)
  • Geographic segmentation
  • Demographic segmentation
  • What is the purpose of market targeting?

  • To create value for target customers
  • To divide large homogeneous markets into small markets
  • To reach large heterogeneous markets more efficiently and effectively (correct)
  • To combine small markets into large heterogeneous markets
  • What is the objective of market differentiation?

    <p>To make a product or service appear distinct from its competitors in the eyes of the target market</p> Signup and view all the answers

    Why is it important to segment international markets?

    <p>To tailor products and services to the unique needs of different countries and cultures</p> Signup and view all the answers

    Which segmentation method categorizes consumers based on their lifestyles, values, and personality traits?

    <p>Psychographic segmentation</p> Signup and view all the answers

    What is geographic segmentation in market segmentation?

    <p>Dividing the market into different geographical units such as nations, regions, states, counties, or cities</p> Signup and view all the answers

    What is demographic segmentation based on?

    <p>Age and life-cycle stage</p> Signup and view all the answers

    What is psychographic segmentation based on?

    <p>Social class, lifestyle, or personality traits</p> Signup and view all the answers

    What does behavioral segmentation divide buyers into groups based on?

    <p>Usage rate and loyalty status</p> Signup and view all the answers

    What is geodemographic segmentation an example of?

    <p>Psychographic segmentation</p> Signup and view all the answers

    What does PRIZM NE classify every American household into?

    <p>66 unique segments organized into 14 different social groups</p> Signup and view all the answers

    Study Notes

    Market Segmentation

    • Market segmentation is the process of dividing a larger market into smaller groups of consumers with similar needs, characteristics, or behaviors.

    Methods of Market Segmentation

    • Geographic segmentation: divides consumers based on their geographical location, climate, or region.
    • Demographic segmentation: based on demographic variables such as age, sex, income, occupation, education, and family size.
    • Psychographic segmentation: based on consumers' lifestyles, values, and personality traits.
    • Behavioral segmentation: divides buyers into groups based on their knowledge, attitude, use, or response to a product.
    • Geodemographic segmentation: combines geographic and demographic characteristics to segment consumers.

    Market Targeting

    • The purpose of market targeting is to select the most profitable segments and develop marketing mixes tailored to each segment.

    Market Differentiation

    • The objective of market differentiation is to create a unique identity for a product or service, distinguishing it from competitors.

    International Market Segmentation

    • It is important to segment international markets because consumer needs, preferences, and behaviors can vary significantly across different countries and regions.

    PRIZM NE

    • PRIZM NE is a geodemographic segmentation tool that classifies every American household into one of 66 distinct lifestyle types, based on demographics, lifestyle, and behavior.

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    Description

    Test your knowledge on market segmentation, market targeting, differentiation, and positioning in the context of customer-driven marketing strategy. Explore key concepts from Chapter 7 of 'Customer-Driven Marketing Strategy: Creating Value for Target Customers'.

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