Chapter 7: Coping with Organizational Life: Emotions and Stress Quiz

Culture has little to do with how and when people express emotions.

An emotion can be defined as a feeling that exists in the background and is not overt.

Jobs that include decision-making responsibilities are less stressful than non-decision-making jobs because the ability to make decisions gives the employee more control.

There are 5 major categories of emotions.

For sexual harassment to exist there must be overt, extreme, and unpleasant actions of a sexual nature directed specifically at a person of the opposite sex.

Time management can be an effective personal stress management strategy.

Women tend to cope more effectively with workplace stress than men do.

One downfall of a strong social support system is that it can sometimes cause more stress by providing diversion.

Moods are feelings that tend to be shorter-lived and more intense than emotions.

Happier people are less successful.