Chapter 6: Selection and Training of Trainers

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Questions and Answers

What are the factors that usually determine the credibility of trainers?

Appearance, grooming, postures, and mastery through constant practice.

Voice quality, dress sense, knowledge of domain area, and understanding trainee needs.

Personal conduct, subject expertise, delivery skills, and types of questions used. (correct)

Interpersonal skills, teaching style, and communication abilities.

Which factor contributes to a trainer's credibility by being described as enabling and empowering others to help themselves?

Subject expertise

Delivery/Facilitation skills (correct)

Interpersonal skills

Teaching style

What distinguishes open-ended questions from closed questions?

The need for descriptive vs. polar answers. (correct)

The length of the question.

The audience to whom they are addressed.

The level of complexity in the answers.

Which category of questions is directed to the whole group?

Overhead questions Signup and view all the answers

How does extensive experience contribute to a trainer's credibility?

By increasing subject expertise. Signup and view all the answers

Which component of a trainer's personal conduct involves movements and voice?

Postures Signup and view all the answers

Which of the following is NOT one of the technical competencies of a trainer?

Budget and resource management skill Signup and view all the answers

What does the 'objectives preparation skill' competency refer to?

Developing clear learning objectives Signup and view all the answers

Which of the following is NOT included under the 'business competencies' of a trainer?

Training and development theories and techniques understanding Signup and view all the answers

What does the 'media selection skill' involve?

Selecting and utilizing appropriate media methods Signup and view all the answers

Which of the following is NOT part of the 'organization development theories and techniques' competency?

Understanding the economic impact of business decisions Signup and view all the answers

What does the 'research skill' competency involve?

Selecting and developing appropriate research methodologies Signup and view all the answers

What is the primary role of a trainer in the modern context?

To facilitate behavioral changes and mindset shifts in participants Signup and view all the answers

How has the trainer's role evolved compared to the past?

Trainers are expected to work with limited resources but produce outstanding results Signup and view all the answers

Which statement best describes the changing perception of trainers in organizations?

Trainers are increasingly seen as strategic partners and investment drivers Signup and view all the answers

Which of the following is NOT a characteristic of an effective modern trainer?

Focusing solely on the content and subject matter of the training Signup and view all the answers

Which of the following statements about traditional training methods is true?

Traditional training methods were solely lecture-based and formal Signup and view all the answers

What is the primary objective of modern training programs?

To drive behavioral changes and mindset shifts Signup and view all the answers

Which of the following is NOT a trait of successful trainers?

Fear of competition Signup and view all the answers

Which of the following is a technical competency required for trainers?

All of the above Signup and view all the answers

What is the primary purpose of training according to the passage?

To stay competitive in today's businesses Signup and view all the answers

Which of the following is NOT a trait of successful trainers mentioned in the passage?

Strong analytical skills Signup and view all the answers

What is the main purpose of a trainer's service orientation according to the passage?

To make changes in others Signup and view all the answers

What is a key technical competency for trainers according to the passage?

Understanding individual differences in learning Signup and view all the answers

What is a direct question in the context of training?

A question addressed directly to the participant Signup and view all the answers

Which of the following is NOT one of the factors that enhance a trainer's credibility?

Subject matter expertise Signup and view all the answers

What is a re-directed question in the context of training?

A question that seeks participation and answers from the audience Signup and view all the answers

What is the importance of understanding the questions rightly, according to the text?

All of the above Signup and view all the answers

What is a reversed question in the context of training?

A question that paraphrases the participant's question Signup and view all the answers

What is an essential part of calibrating the training effectiveness?

Both sending and seeking feedback Signup and view all the answers

Study Notes

Factors Determining Trainer Credibility

Extensive experience establishes authority and brings practical knowledge to the training environment.
Enabling and empowering others reflects a trainer's ability to foster independence and self-reliance among learners, boosting their credibility.
A comprehensive set of technical competencies ensures trainers have the necessary skills to effectively deliver content.

Types of Questions in Training

Open-ended questions encourage discussion and deeper thinking, allowing participants to express ideas freely.
Closed questions restrict responses typically to "yes" or "no," limiting the depth of engagement.
Group-directed questions are aimed at fostering dialogue among all participants, promoting collaborative learning.

Competencies of Trainers

Objectives preparation skill relates to the ability to define clear, measurable goals for training sessions.
Media selection skill involves choosing the appropriate tools and resources to enhance instructional delivery.
The research skill competency encompasses the ability to gather, analyze, and apply relevant information to improve training outcomes.
Organization development theories and techniques emphasize strategies for improving learning environments.

Evolution of Trainers' Role

The primary role of a modern trainer is to facilitate learning rather than simply present information, focusing on engagement and participation.
Trainers are increasingly viewed as partners in the learning process, reflecting a shift from traditional expert-dispensing roles.

Characteristics and Competencies for Success

Effective modern trainers are characterized by adaptability and the ability to cater their approach to meet diverse learner needs.
Successful trainers often possess strong communication skills and emotional intelligence, critical for building rapport with participants.
The primary objective of modern training programs is to foster skill development and promote real-world application of concepts.

Training Approaches

Traditional training methods often focus on lecture-based delivery, which may not engage learners as effectively as interactive methods.
An essential element of calibrating training effectiveness involves assessing learners' feedback and performance post-training to ensure objectives are met.

Understanding Question Types

Direct questions are straightforward inquiries that seek specific answers, facilitating clarity in communication.
Re-directed questions guide participants back to the topic or encourage them to consider different perspectives.
Reversed questions challenge assumptions and prompt deeper thinking by flipping the perspective.
A thorough understanding of the types of questions used in training enhances the effectiveness of communication and learning engagement.

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Test your knowledge on the selection and training of trainers, competencies required, selection procedures, and factors enhancing trainer credibility. Explore the meaning and significance of trainers in the training process.