Chapter 4 Ethical and Social Issues in Information Systems Quiz
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Questions and Answers

What are the three principal sources of poor system performance mentioned in the text?

  • Hardware or facility failures, poor input data quality, and software bugs (correct)
  • Software errors, hardware failures, and network disruptions
  • Software bugs, errors, and hardware failures
  • Poor input data quality, software bugs, and network issues
  • What is the largest source of repetitive stress injury?

  • Carpal Tunnel Syndrome
  • Techno-stress
  • Computer vision syndrome
  • Computer keyboards (correct)
  • What is the Digital Millennium Copyright Act (DMCA) concerned with?

  • Classifying software based on copyright
  • Avoiding technology-based protections of copyrighted materials (correct)
  • Transmission of digital content
  • Ease of replication of software
  • Which of the following is NOT mentioned as a negative social consequence of systems in the text?

    <p>Increasing personal productivity</p> Signup and view all the answers

    What is an example of computer abuse mentioned in the text?

    <p>Spam</p> Signup and view all the answers

    Which factor contributes to businesses not having enough time to respond to global competition?

    <p>Rapidity of change</p> Signup and view all the answers

    What is a health risk associated with computer usage mentioned in the text?

    <p>Low-level electromagnetic fields</p> Signup and view all the answers

    Which act makes it illegal to avoid technology-based protections of copyrighted materials?

    <p>Digital Millennium Copyright Act (DMCA)</p> Signup and view all the answers

    What is another name for Carpal Tunnel Syndrome mentioned in the text?

    <p>Repetitive stress injury (RSI)</p> Signup and view all the answers

    In computer crime, what acts are typically considered unethical but not illegal?

    <p>Spam</p> Signup and view all the answers

    Study Notes

    Ethical and Social Issues in Information Systems

    • Ease of replication, transmission, and difficulty in classifying software are issues in digital copyright.
    • Digital Millennium Copyright Act (DMCA) makes it illegal to avoid technology-based protections of copyrighted materials.

    System Quality

    • Flawless software is economically unfeasible.
    • Three principal sources of poor system performance: software bugs, hardware or facility failures, and poor input data quality (most common source of business system failure).

    Quality of Life: Negative Social Consequences of Systems

    • Balancing power: Although computing power is decentralizing, key decision-making power remains centralized.
    • Rapidity of change: Businesses may not have enough time to respond to global competition.
    • Maintaining boundaries: Computing and Internet use lengthens the work-day, infringes on family, personal time.
    • Dependence and vulnerability: Public and private organizations are ever more dependent on computer systems.

    Computer Crime and Abuse

    • Computer crime: Commission of illegal acts through use of a computer or against a computer system.
    • Computer abuse: Unethical acts, not illegal.
    • Spam: High costs for businesses in dealing with spam.
    • Employment: Reengineering work resulting in lost jobs.

    Health Risks

    • Repetitive stress injury (RSI): Largest source is computer keyboards.
    • Carpal Tunnel Syndrome (CTS).
    • Computer vision syndrome (CVS).
    • Techno-stress, radiation, screen emissions, low-level electromagnetic fields.

    Learning Objectives

    • Identify the ethical, social, and political issues raised by information systems.
    • Identify principles for conduct that can be used to guide ethical decisions.
    • Evaluate the impact of contemporary information systems and the Internet on the protection of individual privacy and intellectual property.
    • Assess how information systems have affected everyday life.
    • Ethics: Principles of right and wrong that individuals use to make choices to guide their behavior.
    • Information systems raise new ethical questions because they create opportunities for intense social change, new kinds of crime, and loading.
    • A model for thinking about ethical, social, and political issues: Society as a calm pond and IT as a rock dropped in the pond, creating ripples of new situations not covered by old rules.
    • Computing power doubles every 18 months.
    • Increased reliance on, and vulnerability to, computer systems.
    • Data storage costs rapidly declining, multiplying databases on individuals.
    • Data analysis advances, enabling the finding of detailed personal information on individuals.
    • Networking advances and the Internet, enabling the moving and accessing of large quantities of personal data.

    Nonobvious Relationship Awareness (NORA)

    • NORA technology can take information about people from disparate sources and find obscure, nonobvious relationships.

    Ethics in an Information Society

    • Responsibility: Accepting the potential costs, duties, and obligations for decisions.
    • Accountability: Mechanisms for identifying responsible parties.
    • Liability: Body of laws in place that permits individuals (and firms) to recover damages done to them.
    • Due process: Laws are well known and understood, with an ability to appeal to higher authorities.
    • Ethical analysis: A five-step process involving identifying facts, defining the conflict, identifying stakeholders, identifying options, and making a decision.

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    Description

    Test your knowledge on the ethical, social, and political issues raised by information systems as well as principles for ethical decision-making. Evaluate the impact of contemporary information systems and the Internet on individual privacy and intellectual property protection.

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