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Questions and Answers
What is considered a cause of conflict within an organization?
What is considered a cause of conflict within an organization?
- Multiplicity of objectives (correct)
- High employee morale
- Sufficient resources
- Lack of communication
Which statement best describes the meaning of conflict?
Which statement best describes the meaning of conflict?
- Conflict is always harmful to organizations.
- Conflict only arises due to external factors.
- Conflict occurs when one person perceives negative effects from another's actions. (correct)
- Conflict is a minor difference in opinion.
In what manner can conflict be perceived as beneficial within organizations?
In what manner can conflict be perceived as beneficial within organizations?
- It compels examination of the status quo. (correct)
- It always leads to misunderstandings.
- It fosters a peaceful environment.
- It eliminates the need for management intervention.
What type of conflicts can exist within an individual?
What type of conflicts can exist within an individual?
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Which of the following is NOT mentioned as a cause of conflict?
Which of the following is NOT mentioned as a cause of conflict?
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Study Notes
Causes of Conflict
- Conflict is a natural occurrence in organizations and suggests dynamic operations.
- Multiple objectives can lead to competing interests and tensions among individuals.
- Interpersonal differences, including diverse backgrounds and perspectives, contribute to conflicts.
- Conflicting demands from different stakeholders can escalate disputes.
- Resource scarcity often triggers competition, intensifying conflicts among individuals and teams.
Meaning of Conflict
- Conflict ranges from minor disagreements to significant disputes, such as wars between nations.
- Defined as a situation where an individual believes another has negatively impacted something important to them.
- Historically viewed as stemming from troublemakers, leading to reliance on formal authority for resolution—a misconception.
- Conflict is inherent in organizations due to varied objectives, perspectives, and limited resources.
- Necessary for fostering change and progress by challenging the status quo.
Types of Conflicts
- Conflicts can occur within individuals or between individuals, highlighting personal dilemmas or disagreements.
- Example of internal conflict: an individual torn between a new job's benefits and familial responsibilities.
- Organizational conflicts typically emerge from differing priorities, roles, and functions among members.
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Description
Test your understanding of the causes of conflict within organizations as outlined in Chapter 10. This quiz covers key concepts such as conflicting demands, resource scarcity, and the interaction of diverse individuals. Prepare to explore the inevitable nature of conflict in organizational settings.
