(Chapter 1) Understanding Communication

What is the definition of communication according to the passage?

What does effective communication depend on, according to the passage?

How is communication described in the passage?

According to the passage, what does effective communication involve?

Why is it important for effective communication to involve the richness of ideas?

What type of communication involves the exchange of official information that adheres to professional rules, policies, and standards?

Which type of communication involves the production of spoken language to intentionally send a message to a listener?

In what way can oral communication be conducted?

What is a limitation of oral communication?

What does written communication refer to?

Communication Definition and Characteristics

Communication is the process of sharing information, ideas, and messages between individuals or groups.
Communication is described as a dynamic, interactive, and continuous process.

Effective Communication

Effective communication depends on the ability of the sender to convey the message and the ability of the receiver to understand it.
Effective communication involves the richness of ideas, which means that it should be dense with information, insight, and meaning.
Effective communication involves conveying the intended message accurately, clearly, and unambiguously.

Types of Communication

Formal communication involves the exchange of official information that adheres to professional rules, policies, and standards.
Verbal communication involves the production of spoken language to intentionally send a message to a listener.
Oral communication can be conducted through face-to-face conversations, telephone calls, or video conferencing.
A limitation of oral communication is that it is temporary and may not be easily recorded or referenced later.

Written Communication

Written communication refers to the process of conveying information through written words, symbols, or signs.
Written communication can be in the form of emails, reports, letters, or memos.

Test your knowledge about the definition and concept of communication including the exchange of meaning, information delivery, and the perception of information. Explore the art and process of creating and sharing ideas through effective communication.