Org. Change Ch. 1 (Matching)
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Questions and Answers

Match the following concepts with their descriptions:

Organizations = Social entities with goals and purpose, boundaries, and recognizable structures Silverman's critique = Challenges the idea of organizations as systems and introduces the 'social action' approach Stacy's idea of organizations as complex systems = Emphasizes unpredictability due to interactions in individual, social, organizational, and environmental domains Business conditions = Increasingly complex and uncertain with quickening pace for change and unpredictable future

Match the following types of environmental turbulence with their descriptions:

Level 1 = A repetitive environment characterized by stability of markets and slow change Level 2 = Complexity increases but managers can still forecast the future with confidence Level 3 = Increased complexity where the future can still be predicted with some degree of confidence Level 4 = Turbulence increases with global and socio-political changes; the future is only partly predictable

Match the following change situations with their descriptions:

Closed change = A situation where we can explain in a widely accepted way that the sequence of events will affect the future course of the business Contained change = A situation where we are able to say only what probably happened, why it probably happened, and its probable consequences were; evolutionary change under way Open-ended change = Other sequences of events and actions arising from the past and continuing to impact on the future where explanations do not command widespread acceptance by those involved

Match the following concepts of environmental turbulence with their related ideas proposed by Stacey:

<p>Predictable threats and opportunities = Closed change or levels 1-3 Ansoz, McDonnell Partially predictable opportunities = Open-ended change or levels 4-5 Ansoz, McDonnell Unpredictable surprises = Far from certainty describes a situation where organizational members face open-ended change or levels 4-5 Ansoz, McDonnell</p> Signup and view all the answers

Match the following environments with their characteristics:

<p>Temporal environment = Influences organizations through cycles of industry-based innovation and through the life-cycle of the organization itself PEST framework = External environment consisting of political, economic, social, and technological factors Organizations internal environment = Consists of organizational changes that are first-line responses to changes in the external and temporal environments</p> Signup and view all the answers

Match the following triggers for change with their descriptions:

<p>Political triggers = Include national and international bodies influencing organizational life, with New Public Management (NPM) being an example of a political shift focusing on management and efficiency in public services. Economic indicators = Include balancing economic growth, a healthy balance of payments, low inflation, and low unemployment. Socio-cultural factors = Influence organizational structure and management, with changes in expectations, demographics, family structures, and cultural awareness affecting workplaces. Technological investment = Drives productivity and changes the way organizations choose to structure themselves, affecting the required knowledge and skills of employees.</p> Signup and view all the answers

Match the following internal triggers for change with their descriptions:

<p>Leadership changes = A trigger for change within an organization. Falling performance = A trigger for change within an organization. New visions = A trigger for change within an organization. High turnover = A trigger for change within an organization.</p> Signup and view all the answers

Match the following future work trends with their descriptions:

<p>Technology transforming organizational functions = Will see more devices connected to the internet, the rise of flexible, independent work, wider, flatter structures, and increased focus on diversity. Rise of flexible, independent work = Will see technology transforming organizational functions. Wider, flatter structures = Will see technology transforming organizational functions. Increased focus on diversity = Will see technology transforming organizational functions.</p> Signup and view all the answers

Study Notes

  • Both public and private sectors face fast-moving changes, with varying interpretations of events due to differing organizational cultures, policies, and histories.
  • Environmental analysis often includes Political, Economic, Social, Technological, Legal, and Ecological factors (PESTLE).
  • Political triggers include national and international bodies influencing organizational life, with New Public Management (NPM) being an example of a political shift focusing on management and efficiency in public services.
  • Economic indicators include balancing economic growth, a healthy balance of payments, low inflation, and low unemployment.
  • Socio-cultural factors influence organizational structure and management, with changes in expectations, demographics, family structures, and cultural awareness affecting workplaces.
  • Technological investment drives productivity and changes the way organizations choose to structure themselves, affecting the required knowledge and skills of employees.
  • Internal triggers for change include leadership changes, falling performance, new visions, high turnover, union recognition, relocation, technology adoption, and mergers or acquisitions.
  • The future of work will see technology transforming organizational functions, with more devices connected to the internet, the rise of flexible, independent work, wider, flatter structures, and increased focus on diversity.

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Test your knowledge of Chapter 1: Organizations and their changing environments with this summary quiz. Explore concepts such as the view of organizations, their purpose, boundaries, and more.

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