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Chapter 1 Information Systems Quiz

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Questions and Answers

What are the three main activities discussed in the text?

Input; Processing; Output

What are the 4 major enterprise applications mentioned in the text?

Enterprise Resource Planning (ERPs); Supply chain management systems (SCM); Customer relationship management systems (CRM); Knowledge management systems (KMS)

What is the purpose of Business Intelligence according to the text?

To make smart decisions using data and software tools.

Explain the role of Decision Support Systems (DSS) in business.

To help make smart decisions for tricky, fast-changing problems where there's no set plan. Signup and view all the answers

What are Intranets and Extranets according to the text?

Intranets are internal company websites accessible only by employees, while Extranets are accessible to approved vendors and suppliers. Signup and view all the answers

How do Enterprise applications help businesses become more flexible and productive?

By coordinating their business processes and integrating groups of processes. Signup and view all the answers

What are some examples of continuous changes happening in the information systems field?

IT innovations, Cloud computing, Big Data Analytics, Machine Learning, Internet of Things, Growth of mobile digital business platforms, New Business Models, Streaming services, E-commerce Expansion Signup and view all the answers

Describe the characteristics of a digital firm.

Nearly all business relationships with customers, suppliers, and employees are digitally done. Core business processes can be achieved through digital networks. The abundance of data leads to flexibility and responsiveness. Signup and view all the answers

What are the key corporate assets mentioned in the text?

IP - Intellectual Property Rights, Core Competencies, Financial and human assets Signup and view all the answers

Define Information Technology according to the text.

It is all the hardware and software that a firm needs to use in order to achieve specific business objectives. Signup and view all the answers

What does Information Systems consist of?

Interrelated components that collect and send data to support decision making. Signup and view all the answers

What are some of the management changes mentioned in the text?

Remote work, Decision making based on real-time data, Changes in firms and organizations, Less emphasis on the position in formal hierarchy, More importance of competency and skills, Higher level of listening to the customer and easier communication Signup and view all the answers