114.2, 114.3, 114.4, 114.5
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Questions and Answers

Why is it important to have a clear chain of command in an organization?

  • To prevent confusion and miscommunication among employees (correct)
  • To reduce the workload of top-level managers
  • To ensure that decisions are made quickly and efficiently
  • To create a sense of competition among employees

    • Which type of communication flows from the lowest levels of an organization to the highest levels?

  • Lateral communication
  • Upward communication (correct)
  • Downward communication
  • Vertical communication

    • What can result from violating the chain of command?

  • Improved officer morale
  • Insubordination (correct)
  • Better decision-making
  • Faster promotions

    • What type of communication is across a level of the organization to employees on the same level within the chain of command?

    <p>Lateral communication</p> Signup and view all the answers

    What is the process of granting decision-making authority to another person called?

    <p>Delegation of authority</p> Signup and view all the answers

    What happens on each level of the chain of command?

    <p>There is a distribution of authority and responsibility</p> Signup and view all the answers

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