37 Questions
According to the text, what is the main cause of a police agency becoming a poor performer or marginalizing the community?
Poor leadership
According to the text, why is it important for police management teams to rise above mediocrity?
To avoid the path of least resistance
According to the text, what perspective should police management teams consider when looking at the culture of their agency?
The perspective of a new officer
According to the text, what is the most important factor that affects an organization's success or failure?
The organization's culture
What does the term 'culture' refer to in the context of an organization?
All of the above
According to the text, who has the greatest influence on new employees in an organization?
Field training officers
What is one example given in the text of how an organization can avoid becoming mediocre?
All of the above
According to the text, what is one of the key findings regarding the Chicago Police Department (CPD)?
The lack of a robust FTO program
What is the role of a Field Training Officer (FTO) in a police organization?
To shape the future of the agency
According to the text, why is the selection and training of FTOs essential?
To model the values and expectations of the agency
What is the impact of an FTO on a new officer's view of the agency?
It shapes their view of the agency and their place in it
According to the text, why is it important for supervisors to address officer misconduct and mistakes?
All of the above
What is the author's view on turning a blind eye to misconduct?
It is a mistake that should be avoided
What was the author's goal in revamping the performance evaluation system?
All of the above
What did the author find about the new performance evaluation system?
It was better than the previous system
According to the text, what is the role of agency leadership in overcoming obstacles and promoting change?
To maintain reasonable labor relations
According to the text, what can be a challenging task for leaders in changing the culture of a large organization?
Working within the civil service system
According to the text, what can hinder the implementation of initiatives or plans in an organization?
Resistance from employees
According to the text, what can a chief executive do if all attempts to align an individual with organizational priorities and objectives fail?
Terminate or demote the individual
According to the text, why did some raters artificially inflate an employee's performance rating?
To ensure the employee didn't lose pay
According to the text, why did some supervisors feel unsupported by management?
Because they were not given enough resources
According to the text, why did merit raises not work effectively?
Because managers did not stick to the program
According to the text, what is one part of the framework for avoiding mediocrity in performance evaluations?
Developing objective, job-related standards
What must a CEO do when faced with a harmful member of the team?
Remove the individual from the critical flow of power
According to Tim Cook, what is the importance of cultural fit in an organization?
It is important for employees to fit into the organization's culture
What is the alternative to heeding Tim Cook's advice on cultural fit in a police department?
Mediocrity or worse
What is a potential challenge of implementing at-will employment contracts for middle and top agency executives in public safety organizations?
It may require amending city or county governing codes.
Why is it important for an at-will employment system to be fair and well-designed?
To prevent politics from influencing the behavior and performance of police managers.
What are the ground level prerequisites for building a good team in a police department?
Hiring and promotional practices.
What can make the task of changing the culture of a police department easier for a new chief or sheriff?
Including respected individuals within the department early in the process.
What should a CEO do when dealing with a harmful member of the team?
Remove the member from the critical flow of power
What is the alternative to heeding Tim Cook's advice on cultural fit in a police department?
Allowing damaging individuals to impact the employees and mission
What is the incentive for supervisors and managers to do the right thing when dealing with low performers or misconduct?
The fear of muddling through with impunity
Why are many public safety organizations turning to at-will employment contracts for middle and top agency executives?
To mentor, select, and terminate managers more easily
What is a potential pitfall of implementing at-will employment contracts for police managers?
Influence of politics on behavior and performance
What are the ground level prerequisites to building a good team in a police department?
Willingness to challenge the system and emotional intelligence
What can a new police chief or sheriff do to make the task of changing the culture of the organization easier?
Include respected long-term employees in the process
Quiz: Understanding the Impact of Supervisory Inaction on Officer Conduct and Careers. Test your knowledge on the consequences of neglecting to address officer mistakes and misconduct, and the potential outcomes such as disciplinary action, termination, or even legal consequences. Explore the importance of holding officers accountable and promoting a culture of accountability in law enforcement.
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