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Questions and Answers
What was the primary purpose of the document revision dated 09/17/2024?
What was the primary purpose of the document revision dated 09/17/2024?
To update the Handling of Cash Shortages and Overages policy.
Who was responsible for preparing the document on Handling of Shortages and Overages?
Who was responsible for preparing the document on Handling of Shortages and Overages?
Gladys Del Rosario, Asst. Manager - Cashiering, in the Finance Department.
How did the 09/17/2024 revision impact the handling of cash functions?
How did the 09/17/2024 revision impact the handling of cash functions?
It transferred cash handling functions from the Branch Manager to the Senior Cashier.
What is the effective date of the document upon approval?
What is the effective date of the document upon approval?
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Which department owns the policy on site operations for handling shortages and overages?
Which department owns the policy on site operations for handling shortages and overages?
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What is the main purpose of the policy on handling cash shortages and overages?
What is the main purpose of the policy on handling cash shortages and overages?
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Who is responsible for declaring a cash shortage or overage?
Who is responsible for declaring a cash shortage or overage?
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What action must be taken for all cash shortages and overages regardless of their amount?
What action must be taken for all cash shortages and overages regardless of their amount?
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What values do both AB Leisure Exponent Inc. and Total GameZone Xtreme Inc. emphasize for employees handling cash?
What values do both AB Leisure Exponent Inc. and Total GameZone Xtreme Inc. emphasize for employees handling cash?
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How does this policy impact cash operations at Bingo Plus sites?
How does this policy impact cash operations at Bingo Plus sites?
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What is the significance of the internal controls mentioned in the policy?
What is the significance of the internal controls mentioned in the policy?
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What must a Cashier do when determining the cause of a cash discrepancy?
What must a Cashier do when determining the cause of a cash discrepancy?
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What document supersedes the new policy on cash handling?
What document supersedes the new policy on cash handling?
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What are the essential details that must be included in a Cash Shortage Report?
What are the essential details that must be included in a Cash Shortage Report?
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What actions should be taken immediately after a cash shortage is detected?
What actions should be taken immediately after a cash shortage is detected?
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How should the payment of a cash shortage be recorded if it is settled in full by the Cashier?
How should the payment of a cash shortage be recorded if it is settled in full by the Cashier?
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What procedure should be followed if a Cashier settles a cash shortage through salary deduction?
What procedure should be followed if a Cashier settles a cash shortage through salary deduction?
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What role does the incident report play in the context of cash shortages?
What role does the incident report play in the context of cash shortages?
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What documentation must follow the settlement of a cash shortage by a Cashier?
What documentation must follow the settlement of a cash shortage by a Cashier?
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What should be done if the cause of a cash shortage is identified as a Cashier error?
What should be done if the cause of a cash shortage is identified as a Cashier error?
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Why is it important for the authorized site personnel to email the Cash Shortage Report?
Why is it important for the authorized site personnel to email the Cash Shortage Report?
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What is the first step the Cashiering Assistant Manager must take to approve the payment through salary deduction?
What is the first step the Cashiering Assistant Manager must take to approve the payment through salary deduction?
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How does HR Benefits and Compensation handle the approved amount for the Cashier's payroll?
How does HR Benefits and Compensation handle the approved amount for the Cashier's payroll?
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What should the supplier do if they verify that a cash shortage is due to machine error?
What should the supplier do if they verify that a cash shortage is due to machine error?
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What is required from the Senior Cashier or authorized site personnel after receiving the service report from the supplier?
What is required from the Senior Cashier or authorized site personnel after receiving the service report from the supplier?
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What action should the Senior Cashier take to record a cash shortage that has been settled through cash?
What action should the Senior Cashier take to record a cash shortage that has been settled through cash?
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What must the Senior Cashier do if there was a wrong input of the sales total amount in the POS?
What must the Senior Cashier do if there was a wrong input of the sales total amount in the POS?
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What is the purpose of the email sent by the Senior Cashier after settling the machine shortage?
What is the purpose of the email sent by the Senior Cashier after settling the machine shortage?
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Why is it important to avoid shortages or overages in the other collections and advances folder?
Why is it important to avoid shortages or overages in the other collections and advances folder?
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What steps should be taken if a cash overage is declared?
What steps should be taken if a cash overage is declared?
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What is the minimum amount for which an incident report must be prepared in case of a cash overage?
What is the minimum amount for which an incident report must be prepared in case of a cash overage?
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What actions can be taken against a cashier found guilty of fraud or negligence?
What actions can be taken against a cashier found guilty of fraud or negligence?
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What is the allowed settlement period for a cash shortage between Php1 to Php3000?
What is the allowed settlement period for a cash shortage between Php1 to Php3000?
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When should cash shortages be deposited if identified after the incident date?
When should cash shortages be deposited if identified after the incident date?
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What is the mode of settlement for cash shortages above Php3000?
What is the mode of settlement for cash shortages above Php3000?
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What must be included in the Cash Collection Summary document?
What must be included in the Cash Collection Summary document?
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Who needs to be notified in case of cash overages?
Who needs to be notified in case of cash overages?
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What information should be included in a cash shortage report?
What information should be included in a cash shortage report?
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Who are the primary recipients of cash shortage or overage notifications?
Who are the primary recipients of cash shortage or overage notifications?
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What is the purpose of the 'SHORTAGES ACKNOWLEDGEMENT' form?
What is the purpose of the 'SHORTAGES ACKNOWLEDGEMENT' form?
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What are the three key groups depicted in the cash shortage process flowchart?
What are the three key groups depicted in the cash shortage process flowchart?
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What actions should a cashier take upon discovering a cash shortage?
What actions should a cashier take upon discovering a cash shortage?
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What additional information may be required on the Authority to Deduct Form?
What additional information may be required on the Authority to Deduct Form?
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What is the role of the Treasury Department in the cash shortage reporting process?
What is the role of the Treasury Department in the cash shortage reporting process?
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What types of events or transactions are tracked in the table provided?
What types of events or transactions are tracked in the table provided?
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Study Notes
Policy on Site Operations for Handling Shortages and Overages
- This document outlines the policy for handling cash shortages and overages at digiplus sites.
- Internal document, not for external disclosure without authorization.
- Document number: FD-PP-2024-008
- Effective date: Immediately upon approval
- Date Prepared: 09/17/2024
Document Information
- Owner: Finance Department
- Classification: Internal Document
- Revision: 002
Document Preparer
- Gladys Del Rosario, Assistant Manager, Cashiering, Finance Department
- Prepared Date: 09/17/2024
Document Reviewer
- Diana Beleno, Business Process Manager
- Roy F. Faderogao, Operations Management Manager
- Princess Celestial, Treasury Head - Finance Department
- Mirave Ragasa, Revenue Reporting Supervisor, Finance Department
Document Approver
- John David Oiga, Financial Controller
- Neil Kevin Lau, HR Manager
- Pippen Hui, Corporate Manager
- Wilfredo Pielago, Chief Financial Officer
- Jasper Vicencio, ABLE President
- Andy Tsui, President
Revision History
- Revision 001: 05/02/2023: Creation of the document
- Revision 002: 09/17/2024: Updated policy, updated handling of cash shortages and overages, transferred cashiering functions from Branch Manager to Senior Cashier, and updated policy name.
Table of Contents
- Overview
- Purpose
- Coverage
- Handling of Cash Shortages and Overages
- Declaration of the Cash Shortage or Overage
- Reporting of Cash Shortage
- Payment or Settlement of the Cash Shortage
- Reporting of Cash Overage
- Fraud or Negligence
- Amount of cash shortage threshold and approval
- Annexes
- Cash Collection Summary
- Cash Shortage and Overage Sample
- Cash Shortage and Overage Report Email Recipients
- Recording of cash shortages and overages in POS
- Authority to deduct form
- Process Flowchart
Handling of Cash Shortages and Overages
- Cash discrepancies must be properly declared and reported
- Cashier responsible for determining the cause of discrepancy
- Prepare a Cash Turnover form/Cash Collection Summary
- Log discrepancy in the system
- Prepare an incident report for the Finance Department
- Reporting of Cash Shortage: proper reporting procedures by Senior Cashier or authorized personnel.
- Prepare a Cash Shortage Report with clear details.
- Email the report to the concerned persons.
Payment or Settlement of Cash Shortage
- Cashier settles shortage in full and in cash: receive payment and sign acknowledgement receipt.
- Cashier settles shortage through salary deduction: authorization to deduct, HR and Finance approval, deduct amount from payroll.
Machine Error & Supplier Settlement
- Supplier verifies machine error & cause, creates a service report.
- Report submitted to Finance.
- Payment is via credit memo or cash, recording in the system.
Reporting of Cash Overage
- Relevant departments notified.
- Overage deposited immediately.
- Recorded in the system
Fraud or Negligence
- If shortage/overage due to fraud or negligence, proper disciplinary procedures apply.
Amount of Cash Shortage Threshold and Approval
- Specified thresholds for cash shortages requiring different approval levels.
Annex A: Cash Collection Summary
- Detailed form for recording cash transactions.
Annex B: Cash Shortage and Overage Reporting Sample
- Form for reporting cash shortage or overage incidents.
Annex C: Email Recipients
- List of recipients for communications regarding cash shortages or overages.
Annex D: Recording and Reversal of Cash Shortages/Overages
- Detailed steps for recording discrepancies in POS.
Annex E: Authority to Deduct Form
- Form for salary deductions for cash shortage.
Annex F: Process Flowchart
- Visual representation of procedures for handling cash shortages and overages – two versions, one for cash, and one for salary deduction.
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Description
Test your knowledge on the recent revisions made to the cash handling policy dated 09/17/2024. This quiz covers important aspects such as responsibilities, effective dates, and internal control measures related to cash shortages and overages. Understand how these changes impact cash operations at Bingo Plus sites.