Case Management: Service Access and Coordination

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40 Questions

What is the primary goal of effective case management?

To provide a comprehensive and coordinated array of services to clients

What is the limitation of case management, according to Moore (1992)?

It is a mechanism for rationing services

Why is case management not seen as a way to fix an inadequate or incomplete system of care?

Because it is not a comprehensive care system

What is the role of case managers in initiating strategies for community resource development?

To initiate strategies for developing new resources

What is the primary focus of case management, according to Jansson (2003)?

Being an effective tool for service delivery

What is the primary goal of a case manager's efforts in service access and coordination?

To alleviate fragmentation of services and promote organization

What is essential for a case manager to achieve service access and coordination?

All of the above

What is the focus of case management practice when the goal is seen as cost containment?

Systematic management and processing of individuals

What is the difference between client-driven and provider-driven case management models?

The focus of the case management practice

Why is it essential to distinguish between case management practice and case management systems?

To understand the administrative structure and interagency networks

What is the primary goal of case management, apart from controlling costs?

Improving the quality of care to vulnerable populations

What is a major focus of service delivery systems in many areas?

Case management

What is another term used to describe case management?

All of the above

What is an essential element of case management, apart from linking clients to needed services?

Advocacy and social action

Which of the following is a domain where case management practice is prominent?

Children's services

In what type of settings has case management been utilized?

A variety of settings, including medical facilities, elderly care, and child welfare cases

What is a type of program where case management is utilized?

Halfway houses

What is the primary focus of case management?

Linking clients to needed services

What is the goal of integrating case management with other service methods?

To provide comprehensive services

What is the benefit of using case management in service delivery systems?

Improved client outcomes

What was the primary approach of social workers in the settlement house days?

Guiding families into existing private and public support networks

What happened when resources were not readily available during the settlement house days?

Social workers helped mobilize their communities for social action

What was the outcome of social workers' efforts in the settlement house days?

New and innovative ways to support vulnerable populations were developed

What is a key aspect of the early history of case management?

The role of social workers in mobilizing community resources

What was the underlying goal of social workers' efforts in the settlement house days?

To create a self-sustaining system of support

What is a key aspect of a case manager's role in service coordination?

Coordinating the delivery of direct services to clients and their families

What is an essential aspect of a case manager's role in service delivery systems?

Being knowledgeable about resource availability and budgetary parameters

What is an important principle of client engagement in case management?

Ensuring the client is involved in all phases of case management practice

What is a key aspect of assessment and planning in case management?

Developing a comprehensive case management plan

What is an essential aspect of program evaluation in case management?

Participating in evaluative and quality assurance activities

What is the primary objective of managed care?

To reduce costs by discouraging unnecessary or expensive services

What is a key difference between case management and managed care?

Case management is a practice, while managed care is a method of financing

What is the primary role of case managers in service coordination?

To link clients to the most appropriate and cost-effective services

Which of the following is a key aspect of an empowerment model?

Active client engagement

What is a key distinction between case management and managed care in terms of service delivery?

Case management is focused on linking clients to services, while managed care is focused on reducing costs

What is the primary goal of client engagement in case management?

To empower clients through active engagement

What is a key characteristic of managed care programs?

They review and intervene in decisions about what services are provided

What is a key distinction between case management and managed care in terms of objectives?

Case management focuses on linking clients to services, while managed care focuses on reducing costs

What is the primary role of case managers in assessment and planning?

To link clients to the most appropriate and cost-effective services

What is the primary focus of program evaluation in case management?

To evaluate the effectiveness of linking clients to services

This quiz assesses the case manager's role in alleviating fragmentation of services and achieving service access and coordination. It covers the essential elements for effective case management, including client needs assessment and resource linking.

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