Case Management: Service Access and Coordination

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What is the primary goal of effective case management?

To initiate strategies for developing new resources

To provide a comprehensive and coordinated array of services to clients (correct)

To evaluate the effectiveness of service delivery systems

To manage clients' access to services

What is the limitation of case management, according to Moore (1992)?

It is not a panacea for spanning organizational boundaries

It is not effective in coordinating services

It is only an administrative tool

It is a mechanism for rationing services (correct)

Why is case management not seen as a way to fix an inadequate or incomplete system of care?

Because it is not a comprehensive care system (correct)

Because it is not a panacea for spanning organizational boundaries

Because it is only an administrative tool

Because it is not a mechanism for coordinating services

What is the role of case managers in initiating strategies for community resource development?

To initiate strategies for developing new resources (B) Signup and view all the answers

What is the primary focus of case management, according to Jansson (2003)?

Being an effective tool for service delivery (C) Signup and view all the answers

What is the primary goal of a case manager's efforts in service access and coordination?

To alleviate fragmentation of services and promote organization (A) Signup and view all the answers

What is essential for a case manager to achieve service access and coordination?

All of the above (D) Signup and view all the answers

What is the focus of case management practice when the goal is seen as cost containment?

Systematic management and processing of individuals (C) Signup and view all the answers

What is the difference between client-driven and provider-driven case management models?

The focus of the case management practice (D) Signup and view all the answers

Why is it essential to distinguish between case management practice and case management systems?

To understand the administrative structure and interagency networks (D) Signup and view all the answers

What is the primary goal of case management, apart from controlling costs?

Improving the quality of care to vulnerable populations (A) Signup and view all the answers

What is a major focus of service delivery systems in many areas?

Case management (B) Signup and view all the answers

What is another term used to describe case management?

All of the above (D) Signup and view all the answers

What is an essential element of case management, apart from linking clients to needed services?

Advocacy and social action (D) Signup and view all the answers

Which of the following is a domain where case management practice is prominent?

Children's services (A) Signup and view all the answers

In what type of settings has case management been utilized?

A variety of settings, including medical facilities, elderly care, and child welfare cases (C) Signup and view all the answers

What is a type of program where case management is utilized?

Halfway houses (B) Signup and view all the answers

What is the primary focus of case management?

Linking clients to needed services (A) Signup and view all the answers

What is the goal of integrating case management with other service methods?

To provide comprehensive services (C) Signup and view all the answers

What is the benefit of using case management in service delivery systems?

Improved client outcomes (A) Signup and view all the answers

What was the primary approach of social workers in the settlement house days?

Guiding families into existing private and public support networks (C) Signup and view all the answers

What happened when resources were not readily available during the settlement house days?

Social workers helped mobilize their communities for social action (A) Signup and view all the answers

What was the outcome of social workers' efforts in the settlement house days?

New and innovative ways to support vulnerable populations were developed (C) Signup and view all the answers

What is a key aspect of the early history of case management?

The role of social workers in mobilizing community resources (C) Signup and view all the answers

What was the underlying goal of social workers' efforts in the settlement house days?

To create a self-sustaining system of support (C) Signup and view all the answers

What is a key aspect of a case manager's role in service coordination?

Coordinating the delivery of direct services to clients and their families (D) Signup and view all the answers

What is an essential aspect of a case manager's role in service delivery systems?

Being knowledgeable about resource availability and budgetary parameters (C) Signup and view all the answers

What is an important principle of client engagement in case management?

Ensuring the client is involved in all phases of case management practice (C) Signup and view all the answers

What is a key aspect of assessment and planning in case management?

Developing a comprehensive case management plan (B) Signup and view all the answers

What is an essential aspect of program evaluation in case management?

Participating in evaluative and quality assurance activities (A) Signup and view all the answers

What is the primary objective of managed care?

To reduce costs by discouraging unnecessary or expensive services (A) Signup and view all the answers

What is a key difference between case management and managed care?

Case management is a practice, while managed care is a method of financing (B) Signup and view all the answers

What is the primary role of case managers in service coordination?

To link clients to the most appropriate and cost-effective services (B) Signup and view all the answers

Which of the following is a key aspect of an empowerment model?

Active client engagement (D) Signup and view all the answers

What is a key distinction between case management and managed care in terms of service delivery?

Case management is focused on linking clients to services, while managed care is focused on reducing costs (D) Signup and view all the answers

What is the primary goal of client engagement in case management?

To empower clients through active engagement (D) Signup and view all the answers

What is a key characteristic of managed care programs?

They review and intervene in decisions about what services are provided (B) Signup and view all the answers

What is a key distinction between case management and managed care in terms of objectives?

Case management focuses on linking clients to services, while managed care focuses on reducing costs (D) Signup and view all the answers

What is the primary role of case managers in assessment and planning?

To link clients to the most appropriate and cost-effective services (C) Signup and view all the answers

What is the primary focus of program evaluation in case management?

To evaluate the effectiveness of linking clients to services (D) Signup and view all the answers