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Questions and Answers
What is the primary role of a case manager?
Which skill is essential for a case manager?
In which setting can case managers typically work?
Which of the following best describes the focus of case management?
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What is a key responsibility of a case manager during the assessment phase?
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Study Notes
Case Manager Role
- Primary role: To coordinate and advocate for clients to access services and resources
Essential Skills
- Communication: This includes active listening, verbal communication, and written documentation
Work Settings
- Healthcare: Hospitals, clinics, and community health centers
- Social Services: Government agencies, non-profit organizations, and private agencies
- Mental Health: Mental health facilities and community mental health centers
- Education: Schools and universities
- Criminal Justice: Prisons, probation, and parole offices
Case Management Focus
- Improving outcomes for clients: By connecting them with appropriate services and resources, navigating complex systems, and advocating on their behalf
Assessment Phase Responsibility
- Gathering information about the client's needs and goals: This may include conducting interviews, reviewing records, and assessing the client's support system
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Description
This quiz explores the fundamental concepts of case management, including the essential skills and settings in which case managers operate. Test your knowledge on the roles and responsibilities of case managers, focusing on assessment and management practices.
