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Questions and Answers
What is the primary role of a case manager?
What is the primary role of a case manager?
- To coordinate various services for clients (correct)
- To conduct medical examinations
- To manage financial resources for clients
- To provide counseling services directly to clients
Which skill is essential for a case manager?
Which skill is essential for a case manager?
- Artistic creativity
- Effective communication skills (correct)
- Technical IT skills
- Physical endurance
In which setting can case managers typically work?
In which setting can case managers typically work?
- Exclusively in private practice
- Only in hospitals
- In a variety of settings including hospitals, clinics, and community organizations (correct)
- Only in government agencies
Which of the following best describes the focus of case management?
Which of the following best describes the focus of case management?
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What is a key responsibility of a case manager during the assessment phase?
What is a key responsibility of a case manager during the assessment phase?
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Study Notes
Case Manager Role
- Primary role: To coordinate and advocate for clients to access services and resources
Essential Skills
- Communication: This includes active listening, verbal communication, and written documentation
Work Settings
- Healthcare: Hospitals, clinics, and community health centers
- Social Services: Government agencies, non-profit organizations, and private agencies
- Mental Health: Mental health facilities and community mental health centers
- Education: Schools and universities
- Criminal Justice: Prisons, probation, and parole offices
Case Management Focus
- Improving outcomes for clients: By connecting them with appropriate services and resources, navigating complex systems, and advocating on their behalf
Assessment Phase Responsibility
- Gathering information about the client's needs and goals: This may include conducting interviews, reviewing records, and assessing the client's support system
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