Caregiver and Patient Healthcare Interactions

The principle of treating patients and their families as active partners in their care journey. This emphasizes respect, dignity, and shared decision-making.

Ensuring that the health care system is easy to navigate, accessible, and integrates seamlessly with other services like social care.

Using technology and innovative approaches to provide health care, including virtual care options and adapting home care services.

Ensuring that health data is used strategically for transparency, accountability, and improvement of patient outcomes and population health.

Enhancing partnerships between health and social services to address social determinants of health and provide holistic support to individuals.

Building a health care system that is sustainable and flexible, addressing current and future capacity needs by utilizing existing resources effectively.

Developing strong leadership that promotes collaboration, innovation, and inter-professional teamwork for modernizing the health care system.

Financial incentives designed to promote improved health outcomes for patients, better population health, and value for taxpayers.

A report based on input from over 1,500 people, including patients, families, health care professionals, and organizations.

Engaging with various groups, including patients, families, and healthcare workers, to collect their thoughts and suggestions for improving the Ontario health care system.

The process of gathering information from individuals and organizations through structured meetings, questionnaires, and email communication, to understand their perspectives and experiences.

The process of reviewing feedback received from patients, families, health care professionals, and organizations, and using it to inform the development of recommendations and solutions.

The desire for publicly available health care services that are easy to understand and navigate.

Patients want more options and flexibility in how they access healthcare, and they want to be actively involved in their care decisions.

The desire for a health care system where patients feel supported and guided through their health care journey by a primary care provider.

The desire for better connections between health care, social services, and housing, to address the needs of patients more holistically.

A health care system that is easy to navigate and connects seamlessly with other services like social care, making it easier for patients to access the care they need.

Patients feel like they have a voice and their unique needs are heard.

Caregivers want to be able to schedule appointments and access support services that fit around their demanding schedules.

Patients and providers have a shared responsibility for health care, including easy access to and sharing of health information.

Patients expect to be treated with respect and dignity throughout their interactions with the health care system.

The public believes that existing partnerships within the healthcare system should be preserved for a strong healthcare network.

The use of technology to improve access to care for people living in remote areas, where in-person healthcare options are limited.

Collecting and sharing health data across different healthcare systems to improve efficiency and patient care.

The process of evaluating and analyzing feedback from patients, families, and healthcare professionals to identify areas for improvement in the healthcare system.

The challenge of having limited access to healthcare services, resulting in delays in getting treatment.

A healthcare system that focuses on preventing illness and keeping people healthy, aiming to reduce reliance on hospital care.

The ability of a small group of healthcare professionals to provide care to a larger number of patients using technology.

A healthcare approach where resources are allocated based on the needs of the individual patient.

A collaborative process where patients, caregivers, and the public actively participate in health care decisions and contribute to improving the overall quality of care.

A framework outlining six core principles — Partnership, Learning, Empowerment, Respect, Transparency, and Responsiveness — that guide effective patient engagement in Ontario's healthcare system.

Creating a culture where everyone involved in healthcare feels comfortable sharing their perspectives, experiences, and concerns, leading to improvements in care and health outcomes.

Various approaches to engaging patients, ranging from sharing information to collaborating on decision-making, tailored to the specific engagement goals and context.

Essential elements that enable effective patient engagement, including continuous quality improvement, accessible information, inclusive participation, and rigorous evaluation.

Mutually respectful and beneficial relationships that involve patients, families, caregivers, and health professionals working together to achieve better health outcomes.

Recognizing that everyone involved in patient engagement has something to learn, whether it's about each other's perspectives, the issue at hand, or potential improvements.

Empowering patients and families to express their needs, perspectives, and concerns freely and confidently, without fear of repercussions.

Engaging patients in a health care organization's decision-making processes. This can be through appointing patient representatives to a board, hosting public meetings or establishing patient advisory panels, or striking a patients' panel to provide advice on strategic decisions.

Ensuring that health organizations are transparent and accountable to the needs of patients and caregivers. This includes reflecting the values and priorities of patients in policy priorities and resource allocation.

A key approach to patient engagement where health organizations, associations, government agencies, and policymakers involve patients in decision-making processes to ensure transparency, accountability, and responsiveness to patient needs.

When health organizations present information in an easy-to-understand manner that empowers patients and caregivers to make informed decisions. This includes providing information that supports personal care choices, engagement with programs, services, policies, or decisions.

A patient engagement method where health professionals, organizations, and system planners gather feedback from patients and caregivers on health issues, policies, or decisions.

A patient engagement approach that involves patients, caregivers, health professionals, planners, and organizations in actively working together to solve problems related to health issues, policies, or decisions.

A patient engagement method involving patients and their caregivers in discussions about health issues, policies, or decisions. This approach aims to explore potential solutions in collaboration with healthcare professionals.

The act of matching the right patient engagement approach to the right situation and time. It involves considering multiple approaches to achieve the desired outcome.