Relationship Building: Non-Verbal Communication in Patient-Doctor Interactions
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Questions and Answers

What is described as a central task for the success of the consultation?

  • Taking pains
  • Developing rapport
  • Non-verbal communication (correct)
  • Involving the patient in the process

Which aspect is essential for avoiding problems in the consultation process?

  • Developing rapport with the patient
  • Ignoring non-verbal cues
  • Not paying attention to non-verbal communication (correct)
  • Forgetting to involve the patient

Why is it important to involve the patient in the consultation process?

  • To focus only on non-verbal communication
  • To maintain a long-term relationship (correct)
  • To speed up the consultation
  • To avoid short-term misunderstandings

What are the consequences of neglecting relationship building with patients?

<p>Suffering the long-term relationship with the patient (D)</p> Signup and view all the answers

Why will patients feel less understood and supported if proper efforts are not made?

<p>Due to lack of non-verbal communication (C)</p> Signup and view all the answers

What happens if relationship building is taken for granted or forgotten?

<p>Problems arise in the consultation process (C)</p> Signup and view all the answers

Why is it important for doctors to recognize patients' non-verbal cues?

<p>To improve the success of the consultation (D)</p> Signup and view all the answers

In the context of non-verbal communication, what does 'affect' refer to?

<p>Emotional display (D)</p> Signup and view all the answers

How can a doctor's use of eye contact influence the success of a consultation?

<p>It can help build rapport with the patient (C)</p> Signup and view all the answers

Which aspect of non-verbal behavior should doctors be aware of regarding their own actions?

<p>Body position and posture (D)</p> Signup and view all the answers

How can recognizing patients' non-verbal cues benefit doctors?

<p>By improving patient-doctor relationships (C)</p> Signup and view all the answers

What role does body posture play in non-verbal communication between doctors and patients?

<p>It helps convey interest and attentiveness (B)</p> Signup and view all the answers

What aspect of non-verbal communication involves physical distance between communicators?

<p>Proximity (C)</p> Signup and view all the answers

Which non-verbal cue is associated with hand and arm gestures, fidgeting, and nodding?

<p>Body movements (C)</p> Signup and view all the answers

What is a key component of empathy in non-verbal communication according to the text?

<p>Facial expression (B), Facial expression (D)</p> Signup and view all the answers

Which aspect of non-verbal communication involves factors like pitch, rate, volume, and intonation?

<p>Vocal cues (D)</p> Signup and view all the answers

What is the two-stage process of empathy highlighted in the text?

<p>Understanding feelings and communicating that understanding supportively (A)</p> Signup and view all the answers

Which environmental cue includes factors like location, furniture placement, lighting, temperature, and color?

<p>Environmental cues (B)</p> Signup and view all the answers

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