Relationship Building: Non-Verbal Communication in Patient-Doctor Interactions

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What is described as a central task for the success of the consultation?

Taking pains

Developing rapport

Non-verbal communication (correct)

Involving the patient in the process

Which aspect is essential for avoiding problems in the consultation process?

Developing rapport with the patient

Ignoring non-verbal cues

Not paying attention to non-verbal communication (correct)

Forgetting to involve the patient

Why is it important to involve the patient in the consultation process?

To focus only on non-verbal communication

To maintain a long-term relationship (correct)

To speed up the consultation

To avoid short-term misunderstandings

What are the consequences of neglecting relationship building with patients?

Suffering the long-term relationship with the patient (D) Signup and view all the answers

Why will patients feel less understood and supported if proper efforts are not made?

Due to lack of non-verbal communication (C) Signup and view all the answers

What happens if relationship building is taken for granted or forgotten?

Problems arise in the consultation process (C) Signup and view all the answers

Why is it important for doctors to recognize patients' non-verbal cues?

To improve the success of the consultation (D) Signup and view all the answers

In the context of non-verbal communication, what does 'affect' refer to?

Emotional display (D) Signup and view all the answers

How can a doctor's use of eye contact influence the success of a consultation?

It can help build rapport with the patient (C) Signup and view all the answers

Which aspect of non-verbal behavior should doctors be aware of regarding their own actions?

Body position and posture (D) Signup and view all the answers

How can recognizing patients' non-verbal cues benefit doctors?

By improving patient-doctor relationships (C) Signup and view all the answers

What role does body posture play in non-verbal communication between doctors and patients?

It helps convey interest and attentiveness (B) Signup and view all the answers

What aspect of non-verbal communication involves physical distance between communicators?

Proximity (C) Signup and view all the answers

Which non-verbal cue is associated with hand and arm gestures, fidgeting, and nodding?

Body movements (C) Signup and view all the answers

What is a key component of empathy in non-verbal communication according to the text?

Facial expression (B), Facial expression (D) Signup and view all the answers

Which aspect of non-verbal communication involves factors like pitch, rate, volume, and intonation?

Vocal cues (D) Signup and view all the answers

What is the two-stage process of empathy highlighted in the text?

Understanding feelings and communicating that understanding supportively (A) Signup and view all the answers

Which environmental cue includes factors like location, furniture placement, lighting, temperature, and color?

Environmental cues (B) Signup and view all the answers