Capital vs Labour Intensive Organisations
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Questions and Answers

What is the primary difference between a capital-intensive organisation and a labour-intensive organisation?

  • The level of investment in fixed assets (correct)
  • The level of human resource development
  • The level of technology used
  • The level of marketing strategy

Which industry is likely to require higher investment in fixed assets due to technology upgradation?

  • Cement manufacturing
  • Computer hardware (correct)
  • Textile manufacturing
  • Furniture manufacturing

What is the primary reason for a company to create higher capacity in anticipation of growth?

  • To meet the anticipated higher demand quicker (correct)
  • To reduce financing costs
  • To reduce fixed capital requirements
  • To reduce labour costs

What is the likely outcome of a textile company diversifying into cement manufacturing?

<p>An increase in fixed capital requirements (B)</p> Signup and view all the answers

What is the advantage of leasing facilities over outright purchase?

<p>It reduces the need for fixed capital requirements (B)</p> Signup and view all the answers

Which of the following scenarios would require higher investment in fixed assets?

<p>A company expanding into a new market (A)</p> Signup and view all the answers

What is the primary purpose of creating higher capacity in anticipation of growth?

<p>To meet the anticipated higher demand quicker (A)</p> Signup and view all the answers

What is the significance of leasing facilities in high-risk lines of business?

<p>It is a strategy to avoid huge sums required for asset purchase (C)</p> Signup and view all the answers

What is the primary assumption of the marketing concept?

<p>That customer satisfaction is the primary objective of the organisation (D)</p> Signup and view all the answers

What is the ultimate goal of an organisation that adopts the marketing concept?

<p>To satisfy customer needs and wants (A)</p> Signup and view all the answers

From whose perspective are all decisions taken in a marketing-oriented organisation?

<p>The customers (C)</p> Signup and view all the answers

What is the key factor that determines the features and price of a product in a marketing-oriented organisation?

<p>The customer's needs and wants (B)</p> Signup and view all the answers

What is the outcome of an organisation that focuses on satisfying customer needs and wants?

<p>Long-term success and maximisation of profits (A)</p> Signup and view all the answers

What led to the shift in the focus of business activity from quantity of production to quality of products?

<p>Customers' desire for superior quality, performance, and features (C)</p> Signup and view all the answers

What was the primary assumption of the Selling Concept?

<p>Customers would buy products if they were adequately convinced and motivated (D)</p> Signup and view all the answers

What was the primary goal of a firm under the concept of product orientation?

<p>To maximize profit through quality improvement (D)</p> Signup and view all the answers

What was the result of the increase in the scale of business?

<p>Increased competition among sellers (D)</p> Signup and view all the answers

What was the primary reason for the shift from product orientation to the Selling Concept?

<p>Increased competition among sellers (A)</p> Signup and view all the answers

What was the consequence of the focus on aggressive selling techniques?

<p>Neglect of customer satisfaction (D)</p> Signup and view all the answers

What was the primary objective of firms under the Selling Concept?

<p>To make sales through aggressive selling techniques (D)</p> Signup and view all the answers

What was forgotten in the long run under the Selling Concept?

<p>The significance of customer satisfaction (A)</p> Signup and view all the answers

Study Notes

Factors Influencing Fixed Capital Requirements

  • Capital-intensive organisations require higher investment in plant and machinery, resulting in higher fixed capital requirements.
  • Labour-intensive organisations require less investment in fixed assets, resulting in lower fixed capital requirements.
  • Assets that become obsolete quickly, such as computers, require higher fixed capital to purchase replacements.
  • Organisations with high growth prospects require higher investment in fixed assets to meet increased demand.
  • Diversification of operations, such as a textile company starting a cement manufacturing plant, increases fixed capital requirements.
  • Availability of leasing facilities as an alternative to outright purchase can reduce fixed capital requirements, especially in high-risk businesses.
  • Collaboration between organisations to share facilities, such as a bank using another's ATM, reduces the level of investment in fixed assets.

Working Capital

  • Working capital facilitates smooth day-to-day operations of a business.
  • Current assets, such as cash, inventory, and accounts receivable, are usually more liquid but contribute less to profits than fixed assets.
  • Examples of current assets, in order of their liquidity, include:
    • Cash
    • Accounts receivable
    • Inventory
    • Others

Shift from Quantity to Quality

  • With an increase in product supply, customers started looking for superior quality, performance, and features, leading firms to shift their focus from quantity of production to quality of products.
  • Product improvement became the key to profit maximization under the concept of product orientation.

The Selling Concept

  • Increased competition among sellers led to a business philosophy that customers would not buy unless they were adequately convinced and motivated.
  • Firms started undertaking aggressive selling and promotional efforts to persuade customers to buy their products.
  • Promotional techniques like advertising, personal selling, and sales promotion were considered essential for selling products.
  • The focus shifted to pushing sales through aggressive selling techniques, overlooking customer satisfaction in the process.

The Marketing Concept

  • Marketing orientation implies that customer satisfaction is the key to an organization's success in the market.
  • An organization can achieve its objective of maximizing profit by identifying and satisfying the needs of its present and prospective buyers.
  • Customer satisfaction becomes the focal point of all decision-making in the organization.
  • Decisions on product features, pricing, and availability are made from the customer's point of view.
  • An organization produces products with features that meet customer needs, such as a refrigerator with a double door or a separate water cooler provision.

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Understand the key differences between capital-intensive and labour-intensive organisations, including their investment requirements in plant, machinery, and manual labour.

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