Chapter 10

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Questions and Answers

5 Components of a Job Design

  1. Job specialization
  2. Job expansion
  3. Psychological components
  4. Self-directed teams
  5. Motivation and incentive systems

6 Constraints in Human Resource Strategy

  1. Product strategy
  2. Schedules
  3. Location strategy
  4. Process strategy
  5. Individual differences
  6. Layout strategy

3 Distinct Decision Areas of Human Resource Strategy

  1. Labor planning
  2. Job design
  3. Labor standards

4 Set Ways of Labor Standards

<ol> <li>Historical experience</li> <li>Time studies</li> <li>Predetermined time standards</li> <li>Work sampling</li> </ol> Signup and view all the answers

the study of the human interface with the environment and machines. The physical environment affects performance, safety, and quality of work life

<p>Ergonomics</p> Signup and view all the answers

uses a variety of visual communication techniques to rapidly communicate

<p>Visual workplace</p> Signup and view all the answers

allows employees, within limits, to determine their own schedules.

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often call for fewer but longer workdays.

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particularly attractive in service industries with fluctuating demand loads.

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4 method analysis

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Variety of ways in modifying job

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Study Notes

Job Design

  • 5 key components exist in a job design

Human Resource Strategy

  • 6 constraints need to be considered
  • 3 distinct decision areas need to be addressed

Labor Standards

  • 4 set ways of establishing labor standards exist

Ergonomics

  • The study of the human interface with the environment and machines is known as ergonomics
  • The physical environment affects performance, safety, and quality of work life

Visual Communication

  • Uses a variety of visual communication techniques to rapidly communicate

Work Scheduling

  • Allows employees, within limits, to determine their own schedules
  • Often calls for fewer but longer workdays
  • Particularly attractive in service industries with fluctuating demand loads

Job Modification

  • 4 method analysis is used in modifying jobs
  • Variety of ways exist in modifying job

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