Cabin Crew Grooming Guidance Quiz

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Questions and Answers

What kind of crew special meal cannot be requested?

SPML (Specific Special Meal) for food allergies such as an allergy to peanuts, etc.

LFML (Low-Fat Meal)

FPML (Fruit Platter Meal) (correct)

LCML (Low-Calorie Meal)

Any changes made to the details on a passport must be notified to OP-1 in an appropriate time which is ____ hours for the flight to Australia.

48 (correct)

Which statement is TRUE regarding crew meal for the flight crew?

Drinks should be passed over the central pedestrian area

Flight crew should be served at the same time

Different hot meals for the captain and co-pilot shall be loaded on every flight that requires crew meal (correct)

Flight crew should consume same food

According to the ____ special meal codes, SPML can be ordered only for health and religious reasons.

IATA Signup and view all the answers

Which one is not on levels of penalties in CCH?

Reprimand Signup and view all the answers

According to CCH, The Traffic Light System shall be used as an assessment tool for___

Intoxicated passenger Signup and view all the answers

Reimbursement of the physical examination charge must be submitted no later than___days after the issuance date.

180 Signup and view all the answers

What is the responsibility of Chief Supervisor (CSV)?

Create a journey report to feedback information to improve service efficiency after each flight duty Signup and view all the answers

What is the primary responsibility of the Crew-in-Charge (CIC) when on flight duty?

Supervise and be responsible for safety, security and service in all classes on the flight Signup and view all the answers

In addition to ensuring safety, security, and service standards, what is another responsibility of Crew-in-Charge (CIC)?

Evaluating the performance of cabin crew Signup and view all the answers

When is Cabin Crew Trainee (CCT) appointed as a permanent employee?

After probation Signup and view all the answers

What is the primary responsibility of a Cabin Crew Instructor?

Prepare lesson plans of service knowledge and skill according to service syllabus Signup and view all the answers

Who do Technical Cabin Crew report directly to?

In-Flight Technologies and Data Analytics (PC TEAM 4) Signup and view all the answers

The cabin crew are not permitted___

All are correct Signup and view all the answers

The width of the watch dial must not exceed _____?

44 mm Signup and view all the answers

Which is not true about the lanyard ID card holder?

The lanyard must not be removed while on board the aircraft Signup and view all the answers

What is the cabin crew required to be free of while performing duties, according to health regulations?

Alcohol, intoxicants, and prohibited drugs Signup and view all the answers

What is the cabin crew's responsibility regarding customs and immigration inspections?

Adhere to the procedures and formalities of each country Signup and view all the answers

When is a cabin crew member entitled to Z81 PERSONAL LEAVE?

For marriage or family matters Signup and view all the answers

According to CCH 2.3.2, what is a code 'INDIRECT COMMENDATION'?

L97 Signup and view all the answers

According to CCH 2.5, what is the highest level of penalty?

Employment termination Signup and view all the answers

What is the cabin crew required to submit for reimbursement of the physical examination charge?

The original receipt with the personnel number Signup and view all the answers

What is the primary authority responsible for penalizing offending cabin crew members?

Cabin Crew Management (QA) Signup and view all the answers

When does the cabin crew need to submit health check-up documents via the iCARE system?

Before 23.59 Bangkok local time on the 25th of the month Signup and view all the answers

In terms of cabin crew's required travel documents, what is the responsibility of the Crew in Charge (CIC) during cabin crew pre-flight briefing?

Ensure each crew member carries valid and updated documents Signup and view all the answers

What is the significance of the grading scale in the on-board appraisal process?

Provides data for annual remuneration and promotion Signup and view all the answers

According to the frequency of evaluation, who should evaluators prioritize for assessment as a first priority?

Cabin Crew Trainee Signup and view all the answers

According to Social Security, what risks are covered among members, including a cabin crew member?

Risks of sickness, childbirth, disability, death, child allowance, old age, and unemployment Signup and view all the answers

What is the definition of a charter flight?

A flight in which all the seats are paid for by a travel company and then sold to customers Signup and view all the answers

The third-language badge must be pinned ____ (CCGG 66, REV.6)

Next to the left end of the name badge Signup and view all the answers

Study Notes

CIC 2024 Study Notes

Rules and Regulations*

Uniform and Grooming

The third-language badge must be pinned next to the left end of the name badge. (CCGG 66, REV.6)
The Cabin Crew Grooming Guidance is specifically prepared to facilitate the conduct and guidelines of cabin crew personal appearance. (CCGG REV.6)

Hair and Nail Care

Female cabin crew hairstyles must not be extremely curly, and braids and cornrows can be worn with the hair bun. (CCGG 13, REV.6)
The bun must be positioned between 1 o'clock and 4 o'clock when viewed from the side profile. (CCGG 13, REV.6)
Nail polish tones allowed are nude shade, clear, or white shade. (CCGG 12.1, REV.6)

Shoes and Cosmetics

Female cabin crew shoes must have a heel height of not more than 3 inches. (CCG G35, REV.6)
Strong fragrances and lipsticks not permitted are extremely pale, lip gloss only, and nude. (CCGG 11.3, REV.6)

Uniform Jacket and Apron

Male cabin crew must wear a complete uniform in public view, with special cases regarding health approved by QA. (CCGG 2, REV.6)
Uniform apron is to be worn except during take-off and landing. (CCGG Bulletin03, REV.6)

Jewelry and Accessories

Watches with a dial width not exceeding 44 mm are permitted. (CCGG 70, REV.6)
Lanyard ID card holder provided by the company is allowed. (CCGG 67, REV.6)

Health and Hygiene

Cabin crew must wash hair/brush and floss teeth regularly, and use deodorants or antiperspirants. (CCGG 6, REV.6)
Shaving before the flight is not recommended. (CCGG 6, REV.6)

Conduct and Responsibilities

Cabin crew must adhere to customs and immigration inspections procedures. (CCH 2.2)
Crew-in-Charge is responsible for supervising and being responsible for safety, security, and service in all classes on the flight. (CCH 1.2)
Cabin crew must refrain from using a mobile phone while in public and in uniform. (CCH 2.2)

Leave and Commendation

A cabin crew member is entitled to Z81 PERSONAL LEAVE for marriage or family matters. (CCH 2.3)
Code "INDIRECT COMMENDATION" is L97. (CCH 2.3)
The highest level of penalty is employment termination. (CCH 2.5)

Documents and Reimbursement

Cabin crew must submit health check-up documents via the iCARE system before 23.59 Bangkok local time on the 25th of the month. (CCH 2.6.3)
Original receipt with personnel number is required for reimbursement of physical examination charge. (CCH 2.6.3)

Authority and Penalty

Cabin Crew Management (QA) is the primary authority responsible for penalizing offending cabin crew members. (CCH 2.4)
Crew in Charge (CIC) is responsible for ensuring each crew member carries valid and updated travel documents. (CCH 2.8)### Evaluation Prioritization
Evaluators should prioritize Cabin Crew in Charge (CIC) for assessment as a first priority based on the frequency of evaluation.

Social Security covers risks including sickness, childbirth, disability, death, child allowance, old age, and unemployment among members, including cabin crew members.

Charter Flight Definition

A charter flight is a flight where all the seats are paid for by a travel company and then sold to customers.

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Description

Test your knowledge of the rules and regulations for cabin crew grooming, including badge placement and uniform guidelines.