Business Trends and Innovations Quiz
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Questions and Answers

Kodak managers easily adapted to the new business environment of digital imaging.

False (B)

Novo Nordisk was the first company to introduce insulin pens to the market.

True (A)

Eli Lilly's HUMULIN was recognized as a disruptive product in the insulin market upon its release.

False (B)

Eli Lilly's main issues with insulin during the 1920s included impurity and human resistance.

<p>True (A)</p> Signup and view all the answers

By the 1980s, Eli Lilly was no longer seen as a monopolist in the insulin market.

<p>True (A)</p> Signup and view all the answers

Tesla's market capitalization is lower than that of its competitors such as GM and Ford.

<p>False (B)</p> Signup and view all the answers

Tesla's financial statements report massive net losses, currently around $900M.

<p>True (A)</p> Signup and view all the answers

Barnes & Noble was acquired by B.Dalton in 1985 for $300 million.

<p>False (B)</p> Signup and view all the answers

Tesla's business model includes a no haggle policy where prices are negotiable.

<p>False (B)</p> Signup and view all the answers

Tesla shares its patents for free in order to facilitate innovation in sustainable transportation.

<p>True (A)</p> Signup and view all the answers

Barnes & Noble had sales of $2.45 billion in 1996.

<p>True (A)</p> Signup and view all the answers

The electrification and autonomy of vehicles are two major trends that Tesla has leveraged.

<p>True (A)</p> Signup and view all the answers

The first Barnes & Noble superstore was opened in Los Angeles in 1975.

<p>False (B)</p> Signup and view all the answers

Superstores had a lower price structure and offered significant discounts on books.

<p>True (A)</p> Signup and view all the answers

Tesla requires significant maintenance for its vehicles compared to traditional cars.

<p>False (B)</p> Signup and view all the answers

Barnes & Noble's revenues were primarily driven by its mail-order book business.

<p>False (B)</p> Signup and view all the answers

Tesla allocates a significant portion of its budget to marketing expenses.

<p>False (B)</p> Signup and view all the answers

Barnes & Noble adopted a diversification strategy by including seasonal calendar kiosks.

<p>True (A)</p> Signup and view all the answers

Tesla has incorporated 4G Wi-Fi to allow its vehicles to self-learn from other vehicles.

<p>True (A)</p> Signup and view all the answers

The introduction of superstores had minimal impact on Barnes & Noble's market presence.

<p>False (B)</p> Signup and view all the answers

Barnes & Noble centralized procurement to leverage scale economies.

<p>True (A)</p> Signup and view all the answers

Competence destroying changes often benefit established firms.

<p>False (B)</p> Signup and view all the answers

First movers have a disadvantage over incumbents during competence destroying changes.

<p>False (B)</p> Signup and view all the answers

The automotive industry has low entry barriers compared to other sectors.

<p>False (B)</p> Signup and view all the answers

Standards in industries can emerge quickly in rapidly evolving markets.

<p>True (A)</p> Signup and view all the answers

The electric car market has already reached a mature stage with high sales figures.

<p>False (B)</p> Signup and view all the answers

Technological standards can only be identified after they have definitively established themselves in the market.

<p>True (A)</p> Signup and view all the answers

Companies like Amazon transitioned from IT to e-commerce by leveraging existing competencies.

<p>True (A)</p> Signup and view all the answers

Discontinuities in technology have no effect on market share within an industry.

<p>False (B)</p> Signup and view all the answers

Incumbent companies can only develop disruptive innovations through their marketing departments.

<p>False (B)</p> Signup and view all the answers

Disruptive innovations are defined prior to their launch in relation to market performance attributes.

<p>False (B)</p> Signup and view all the answers

Early adopters of innovations in the disk drive industry often embraced the new architectures.

<p>False (B)</p> Signup and view all the answers

A detailed understanding of user needs is crucial for the development of new technologies.

<p>True (A)</p> Signup and view all the answers

Incumbents took the new disk drive models off the shelves to combat emerging competition.

<p>True (A)</p> Signup and view all the answers

Marketing departments are primarily driven by the needs of emerging technology innovators.

<p>False (B)</p> Signup and view all the answers

The coordination between R&D and marketing functions is essential for managing disruptive innovations.

<p>True (A)</p> Signup and view all the answers

Sustaining innovations are developed purely based on technological advancements without customer feedback.

<p>False (B)</p> Signup and view all the answers

Effective treatment of diabetes typically requires minimal behavioral change by patients.

<p>False (B)</p> Signup and view all the answers

Lilly viewed their success in the diabetes care business as primarily dependent on traditional pharmaceutical strategies.

<p>False (B)</p> Signup and view all the answers

The portable blood glucose meter developed by Miles Laboratories was designed to be used exclusively in laboratories.

<p>False (B)</p> Signup and view all the answers

Data generated from blood glucose tests can be analyzed and compared to a larger patient population.

<p>True (A)</p> Signup and view all the answers

Novo Nordisk's insulin pen was introduced later than Lilly's insulin pen in the market.

<p>True (A)</p> Signup and view all the answers

CDS was founded by Lilly to provide patients with diabetes-related education and resources.

<p>True (A)</p> Signup and view all the answers

Crowding within doctors' schedules was one of the main reasons why the diabetes treatment business became ineffective in the 1980s.

<p>True (A)</p> Signup and view all the answers

Patients with chronic diseases do not play a significant role in determining their own therapy.

<p>False (B)</p> Signup and view all the answers

Flashcards

What are Superstores?

Superstores are large retail stores offering a wide variety of products in one location, often at lower prices than smaller stores.

What are Category Killers?

Category killers are large retail stores that dominate a specific product category, often driving smaller competitors out of business. They create a strong sense of community by offering a wide range of choices.

Barnes & Noble Superstores.

Barnes & Noble's massive bookstore chains, exceeding $2.45 billion in sales in 1996, showcased the successful adaptation of the superstore concept in the book industry.

Barnes & Noble Diversification Strategy.

Barnes & Noble's superstore expansion strategy included diversification through B&N imprint books, a mail-order book business, and seasonal calendar kiosks to attract a wider customer base.

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Barnes & Noble Procurement and Logistics.

Barnes & Noble's central warehouse in New Jersey allowed for efficient book procurement, ensuring greater discounts, wide selection, and faster shipping.

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Leverage on Scale Economies.

Centralized purchasing and large-scale warehousing enable companies to negotiate better prices and larger discounts. This is a key advantage of adopting a superstore model.

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WINGS Inventory System.

Barnes & Noble's online inventory tracking system, WINGS, allowed for real-time monitoring and management of book stock across all stores.

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BookMaster Customization.

Barnes & Noble's superstores offered a vast selection of books, including specialized sections, ensuring a personalized experience for customers.

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Disruptive Innovation

Technological advancements that disrupt existing industries by replacing or significantly altering established products, processes, or business models.

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Competence

The ability of a company to perform a specific task or set of tasks better than its competitors, often gained through accumulated knowledge, skills, and experience.

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First Mover

A company that enters a market with a disruptive innovation before established players, often benefiting from lower costs and a more agile approach.

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Standard

A widely accepted and adopted standard that becomes dominant within an industry, providing a common framework for interoperability and compatibility.

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Curve of Technological Innovation

The process by which companies or industries transition as technology matures. It typically involves initial experimentation, rapid innovation, and the eventual emergence of a dominant standard.

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Competence Destroying Change

The situation in which a company faces challenges in adapting to new technologies or processes due to its reliance on existing competences, infrastructure, and customer base.

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Bubble Industry

An emerging industry often characterized by rapid growth and experimentation, but also potential for unfulfilled market demand and financial instability.

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High Entry Barriers

High barriers to entry in an industry often signify significant obstacles for new entrants due to factors such as high initial investment, economies of scale, and established distribution networks.

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Tesla's Market Capitalization

Tesla's market value is much higher than its competitors like GM, Ford, and BMW, even though it has large net losses.

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Tesla's Value Drivers

Tesla's value is driven by speculation, focusing on Elon Musk's leadership, future cash flow projections, and its market dominance in the growing EV market.

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Tesla's Direct Sales Model

Tesla directly sells vehicles to consumers, bypassing traditional car dealerships.

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Tesla's Open Source Innovation

Tesla shares its patents openly to encourage faster adoption of sustainable transportation.

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Tesla's 'No Haggle' Policy

Tesla's pricing strategy is fixed with no room for negotiation.

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Tesla's Vehicle Service Model

Tesla's vehicles are designed for minimal maintenance, relying on software upgrades and over-the-air updates.

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Tesla's Software Platform

Tesla's cars are constantly learning and improving through a 4G Wi-Fi connection that connects them to each other.

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Tesla's Social Network

Tesla uses online platforms, like its web site, to build a community and keep customers engaged.

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Cognitive Inertia

The inability or reluctance to embrace new ideas and perspectives, leading to resistance to change and innovation. This can occur when organizations are deeply entrenched in existing ways of doing things, even when those methods are no longer effective.

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Eli Lilly's missed opportunity

Eli Lilly's failure to adapt to the changing market, particularly the shift from animal-derived insulin to human insulin, despite the clear advantages of the latter. Lilly's focus on premium pricing and refusal to adjust its sales strategy led to a missed opportunity.

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Commodification

The transformation of a product or service from a specialized, high-value item to a commodity. This often occurs when competitors introduce similar products, reducing price and diminishing the perceived value of the original product.

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Research and Development (R&D)

A key driver of innovation and product development, research and development (R&D) involves exploring new ideas and technologies to improve existing products or create entirely new ones. It is crucial for companies to stay ahead of the competition and meet evolving market demands.

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Transition from animal to human insulin

The transition from animal-derived insulin to human insulin marked a significant advancement in the treatment of diabetes. This shift overcame the challenges of impurity, human resistance, and supply shortages associated with animal-based insulin, leading to a more effective and reliable treatment.

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Sustaining Innovation

Innovations that improve existing products or services within the established market, often incrementally by focusing on features valued by mainstream customers.

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Early Adoption

The initial adoption of a disruptive innovation by a small group of customers, often in niche markets, who value its unique attributes.

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Market Needs Forecasting

The process of identifying and understanding the future needs and preferences of customers, especially in emerging markets.

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Disruptive Innovation Management

The ability of a company to develop disruptive innovations by focusing on user needs and identifying emerging market trends.

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Disruptive Innovation Blindness

The risk of overlooking disruptive innovations due to a focus on current customer preferences and established market dynamics.

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R&D-Driven Innovation

The key mistake of prioritizing technological advancements over user needs and market trends, resulting in a potential mismatch between innovation and market demand.

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Marketing-Driven Innovation

The key mistake of prioritizing existing customer needs over technological advancements, leading to missed opportunities for disruptive innovation.

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What makes diabetes treatment different?

Diabetes treatment requires consistent patient effort, including insulin injections, blood sugar monitoring, diet changes, and physical activity. This differs from typical management of chronic diseases.

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How did Lilly view success in the diabetes care business?

Companies like Lilly realized that, for diseases like diabetes, successful marketing to patients was more important than just focusing on doctors. This is because patients play a significant role in managing their own health.

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What innovation made diabetes self-monitoring more convenient?

Traditional blood glucose meters were bulky and expensive, restricting their use to labs. Miles Laboratories introduced a portable meter, making self-monitoring more accessible.

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How did IT improve the interaction between doctors and patients?

Technology allowed patients to track their blood sugar levels using portable devices. This data enabled doctors to analyze trends, tailor treatments, and make personalized recommendations for patients.

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What's the significance of insulin pens in diabetes care?

Insulin pens, a less painful and easier-to-use method of injecting insulin, were developed. This innovation led to increased profits, revenue, and market share for companies like Novo Nordisk.

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How did Lilly address the challenge of patient motivation?

Lilly created a service specifically designed to help diabetes patients. It provided information, education, resources, and support to encourage patient self-management.

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What is 'patient-driven therapy' in diabetes?

Patients are expected to actively engage in managing their diabetes through their lifestyle choices and adherence to prescribed treatment plans.

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Why did Lilly delay introducing insulin pens in the US?

Lilly's reluctance to introduce insulin pens in the US was due to concerns about cannibalizing sales of Humulin, a more traditional insulin product they had heavily invested in. This highlights how companies grapple with the potential for new products to disrupt existing, profitable products.

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Study Notes

Technology and Innovation Strategy

  • Class participation: 20%
  • Hackathon competition: 30%
  • Written exam: 50%

What is Technology

  • Technology is creating useful and enjoyable products and services.
  • It encompasses machinery, tools, and knowledge.
  • Product technology is embedded in final products/services.
  • Process technology mediates between inputs and outputs.
  • It's both practical (know-how) and theoretical (know-why).
  • Technology is a broad concept involving tools, material processes, and techniques applied to human activity.
  • It is situated between science and economics.
  • Science provides general behavioral principles.
  • Economics relates to practical life decisions.
  • Research and Development (R&D) is vital to technology.
  • Current R&D is highly collaborative.

The Importance of Technology

  • Technology is crucial for value creation.
  • Entrepreneurs transform inventions into innovations.
  • Innovation drives growth and entrepreneurship in a country.
  • Technology is a key driver for economic growth.

Pharmaceutical Industry

  • Merck and Pfizer are major players in a fragmented market.
  • The industry is growth-oriented due to aging populations and rising incomes.
  • High entry barriers due to research and development (R&D) costs and patent protection.
  • Major blockbusters, R&D is substantial.
  • Uncertainty in research.
  • Marketing and sales are crucial for pharma companies.
  • Knowledge and capabilities gained in one area can often be applied to others.

Video Game Industry

  • Dynastic succession (companies dominate for many years)
  • Superior graphics and realistic action are important.
  • Consumers are often focused on easy-to-use consoles.
  • Companies are trying to generate other revenue streams beyond game sales.
  • Competition is prevalent in this industry.
  • Compatibility between consoles and games is an important aspect.
  • Companies are in the middle of competing over how much to charge their customers.
    • Some are focusing on cost and others on value.

Bookselling Industry

  • The market is cyclical, concentrated on weekends and in the final quarter of the year.
  • Traditional bookselling frequently relies on consignment models.
  • Return rates and price competition have been major problems.
  • Superstores have been a significant factor as the new standard in the market.
  • Amazon's online approach disrupted the industry.
  • Amazon focused on efficient logistics, large selection, and low prices.

Automotive Industry (Tesla)

  • The automotive industry has high entry barriers due to massive investments in production and distribution.
  • Tesla's business model is unique → direct sales model for consumers, no reliance on dealerships, open-source, no-haggle price policy.
  • The company utilizes technology and software heavily, for the car.
  • Tesla uses its brand image and customer base as key differentiators, and to increase its revenues.

Movies Industry (Disney/Pixar)

  • Disney originally focused on distribution and merchandise, but then they made significant changes.
  • Pixar's approach was different, using technology to their advantage, to create unique films.
  • Strong leadership (Katzenberg vs Eisner) influences the company strategy.
  • Pixar's culture of focusing on quality and story was a major asset.
  • High reliance on mergers and acquisitions (M&A)
  • Acquisition is valuable because of the complementary and synergistic benefits it creates.

Technology Industry (Facebook/WhatsApp)

  • Facebook acquired WhatsApp for $22B.
  • WhatsApp is a very successful messaging platform.
  • Facebook decided to let WhatsApp operate independently in the beginning.
  • Facebook was able to leverage a profitable platform on mobile phones.
  • Major challenge in integrating into Facebook's ecosystem.

Toy Industry (Lego)

  • Lego is characterized by fluctuating demand.
  • Products have short lifecycles.
  • The market is very concentrated (Mattel, Hasbro).
  • Lego's business model is based on a distinctive brick system.
  • The company changed its leadership and structure during a period of crisis.
  • The company realized that they needed to focus more on core operations and less diversification .

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Description

Test your knowledge on significant changes in the business landscape, focusing on companies like Kodak, Novo Nordisk, and Tesla. Explore how these organizations adapted to digital innovation, market challenges, and disruptive products. This quiz covers historical and contemporary business practices.

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