Business: Short and Sales Reports

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Questions and Answers

Which of the following is NOT a typical characteristic of a short report?

  • Being practical and to the point.
  • Tracking ongoing operations of a company or agency.
  • Focusing on comprehensive theoretical analyses. (correct)
  • Presenting organized, relevant data.

What primary message should a short report convey to your boss?

  • That you are consistently improving your skills.
  • That work is being done effectively and reliably. (correct)
  • That you are actively seeking new employment opportunities.
  • That you prioritize personal development over project goals.

Why are visuals, graphics, and tables recommended for inclusion in short reports?

  • To make the report more appealing.
  • When they are essential for clarifying or supporting the report's content. (correct)
  • To meet a minimum page length requirement.
  • To demonstrate proficiency in graphic design.

What is the PRIMARY function of periodic sales reports?

<p>To offer insights at regular intervals on company performance. (B)</p> Signup and view all the answers

For whom is a progress report primarily intended?

<p>Individuals not directly working with you, but needing to coordinate with your activities. (C)</p> Signup and view all the answers

Why is it important for the conclusion of a progress report to be tentative?

<p>To allow for flexibility and acknowledge potential uncertainties in project timelines or outcomes. (B)</p> Signup and view all the answers

What is the PRIMARY focus of an Employee Activity/Performance Report?

<p>Documentation of an employee’s actions and accomplishments within a specified period. (D)</p> Signup and view all the answers

Why should you be prepared to verify the activities described in an Activity/Performance Report?

<p>To maintain transparency and credibility by providing supporting evidence. (C)</p> Signup and view all the answers

According to the guidelines, when should a Trip/Travel Report be written?

<p>Immediately after the event, while information is still fresh. (D)</p> Signup and view all the answers

What is a key element to exclude from a travel report?

<p>Irrelevant details. (D)</p> Signup and view all the answers

What is the MOST important aspect of collecting and documenting test results?

<p>Maintaining complete objectivity and accuracy. (B)</p> Signup and view all the answers

A test report should answer 'why you performed the test'. What does this refer to?

<p>An explanation of the reasons, goals, and authorization for the test. (A)</p> Signup and view all the answers

What is the main objective of using incident reports to employers?

<p>To make changes so that problems don't happen again. (B)</p> Signup and view all the answers

Incident reports are used to record a wide range of events. Which of the following scenarios warrants the submission of an incident report?

<p>A significant delay in a delivery that impacts production schedules. (A)</p> Signup and view all the answers

In an incident report, what should an 'Explanation of what caused the incident' include?

<p>An objective description of causal factors. (B)</p> Signup and view all the answers

Why is it important to be accurate, objective, and complete when writing incident reports?

<p>To avoid legal repercussions and ensure credibility. (D)</p> Signup and view all the answers

Which element pertains to the beginning introduction of a progress report?

<p>Indicate why you are writing the report. (B)</p> Signup and view all the answers

Which of the options cannot be determined from reading a progress report?

<p>How team members resolve conflict (B)</p> Signup and view all the answers

In terms of 'how to write the body of a progress report', what level of detail should be included?

<p>Significant (D)</p> Signup and view all the answers

Which of the following would not be a topic covered in an Incident Report?

<p>A price increase (B)</p> Signup and view all the answers

Flashcards

Short Report

An organized presentation of relevant data on any topic tracked by a company or agency.

What Short Report shows

Work is being done; You are alert, professional, and reliable.

Periodic Reports

Reports issued at set intervals (daily, weekly, monthly) to provide regular updates.

Sales Reports

Reports providing a necessary and ongoing record of accounts, purchases, losses, and profits over time.

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Progress Report

Informs readers about the current status of an ongoing project.

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Employee Activity/Performance Report

Informs boss about what was done during a specific period, how time was managed, and how job requirements were fulfilled

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Trip/Travel Reports

Documents what you did or saw during trips you take that informs about work and its effect on ongoing efforts or future business.

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Test Reports

Collect and document the results or tests and it should always be objective and accurate – without bias.

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Incident Reports

Submitted after an unexpected negative occurrence in the workplace that may delay routine work, damage equipment or property, or result in personal injury.

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Parts of an Incident Report

Identification details, type, time, location, description, indication of what was done, explanation of cause, and recommendations.

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Study Notes

Short Reports

  • An organized and practical presentation of relevant data that a company or agency tracks in its operations.
  • Writing short reports demonstrates work ethic, professionalism, and reliability.
  • Common types include periodic, sales, progress, employee activity/performance, trip/travel, test, and incident reports.
  • Essential guidelines: anticipate audience use, research thoroughly, be objective/ethical, organize carefully, write clearly/concisely, design for the reader, use visuals when needed, and choose the appropriate format.

Periodic Sales Reports

  • Regularly provides information at scheduled intervals such as daily, weekly, or bimonthly.
  • This helps monitor service quantity/quality and work done by employees.
  • Managers can use this to plan schedules (hire, train, assign, reassign staff), budget funds, determine needs and goals, and fulfill corporate missions.

Sales Reports

  • Provides businesses with a continuous record of accounts, online/mail purchases, losses, and profits over a specific time.
  • Aids in assessing past performance, planning for the future, showing gains/losses, comparing two quarters' sales, and making short/long-range plans.

Progress Reports

  • Informs readers on the status, amount, and type of work completed on an ongoing project with details on dates, people involved, performance, and job completion status.
  • Intended for external stakeholders needing to coordinate with your activities.
  • Its length depends on audience and project complexity; can be a short email, memo, or text.
  • Progress Reports should specify accomplishments, schedule adherence, budget, technology use, assignments, problem identification, adjustments, remaining work, and efficient/correct completion.
  • Frequency varies, even annually, based on job and employer needs.
  • Consists of work done, current work, and planned work.
  • Can be started with a brief intro citing the report’s purpose, project details/dates, and job recall.
  • Initial reports should provide background info, while later reports should reference the previous report's conclusion and the starting point of the current report.
  • Should be realistic and tentative, provide end duties/submission timetable including targeted completion date.
  • Should include cost, material, HR and timeline stage details that omit typical info while emphasizing completed vs false ones plus obstacles encountered.

Employee Activity/Performance Reports

  • Report informs supervisors of activities within a specified timeframe.
  • Should explain time management and fulfillment of job requirements.
  • Indicates employee performance and impacts performance assessments/promotions.
  • Managers expect details on accomplished tasks with amounts, timelines, and involvement in ongoing projects.
  • Crucial guidelines: use prescribed formats, honesty, objectivity, accuracy, describe major accomplishments consistent with job description and include training details etc.
  • Highlight benefits to the company and community.
  • Prepared to use supporting documents.

Trip/Travel Reports

  • Documents trip activities, informing how they affect ongoing/future business, enhancing job understanding and networking.
  • Best written promptly after events when memories are current, and should be technical/factual.
  • Should address trip specifics like location, contacts, purpose, findings, actions taken, problems, and financial benefits, including recommendations.
  • Common are field, site inspection, home health/social work, and sales/customer visit reports.
  • Preparation includes gathering contacts, researching, obtaining documents, bringing equipment, getting directions, and listing appointments.
  • Upon return, report promptly, detail stay specifics, exclude irrelevant info, stay objective, answer potential reader questions, and include financial details.

Test Reports

  • Involve collecting and documenting objective/accurate results, using standard symbols and abbreviations.
  • Types include experiment, investigation, laboratory, and operations reports.
  • Reports should explain the test's purpose, performance (circumstances, controls, procedures, equipment), outcomes, and implications/recommendations (learnings, discoveries, confirmations, rejections).

Incident Reports

  • Submitted after unexpected negative workplace events that disrupt work, damage property, or cause injury.
  • Intended for internal and external audiences to prevent recurrence, improve job effectiveness/safety, and are completed by field personnel.
  • Events that may require include an accident, IT breakdown, injury or delay and other dangerous offense’s. A virus or entry is also a cause.
  • Contain identification, incident type, timing/location, detailed description, actions post-incident, explanations for the cause, and suggested recommendations.
  • Ensure legality by submission is on time with a signature alongside checked spelling/math and include completeness with objectivity.
  • Should give only facts without the inclusion of options and professional responsibilities must be adhered to.
  • Can be official legal records, often concerning health and property.

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