Podcast
Questions and Answers
Which of the following is NOT a typical characteristic of a short report?
Which of the following is NOT a typical characteristic of a short report?
- Being practical and to the point.
- Tracking ongoing operations of a company or agency.
- Focusing on comprehensive theoretical analyses. (correct)
- Presenting organized, relevant data.
What primary message should a short report convey to your boss?
What primary message should a short report convey to your boss?
- That you are consistently improving your skills.
- That work is being done effectively and reliably. (correct)
- That you are actively seeking new employment opportunities.
- That you prioritize personal development over project goals.
Why are visuals, graphics, and tables recommended for inclusion in short reports?
Why are visuals, graphics, and tables recommended for inclusion in short reports?
- To make the report more appealing.
- When they are essential for clarifying or supporting the report's content. (correct)
- To meet a minimum page length requirement.
- To demonstrate proficiency in graphic design.
What is the PRIMARY function of periodic sales reports?
What is the PRIMARY function of periodic sales reports?
For whom is a progress report primarily intended?
For whom is a progress report primarily intended?
Why is it important for the conclusion of a progress report to be tentative?
Why is it important for the conclusion of a progress report to be tentative?
What is the PRIMARY focus of an Employee Activity/Performance Report?
What is the PRIMARY focus of an Employee Activity/Performance Report?
Why should you be prepared to verify the activities described in an Activity/Performance Report?
Why should you be prepared to verify the activities described in an Activity/Performance Report?
According to the guidelines, when should a Trip/Travel Report be written?
According to the guidelines, when should a Trip/Travel Report be written?
What is a key element to exclude from a travel report?
What is a key element to exclude from a travel report?
What is the MOST important aspect of collecting and documenting test results?
What is the MOST important aspect of collecting and documenting test results?
A test report should answer 'why you performed the test'. What does this refer to?
A test report should answer 'why you performed the test'. What does this refer to?
What is the main objective of using incident reports to employers?
What is the main objective of using incident reports to employers?
Incident reports are used to record a wide range of events. Which of the following scenarios warrants the submission of an incident report?
Incident reports are used to record a wide range of events. Which of the following scenarios warrants the submission of an incident report?
In an incident report, what should an 'Explanation of what caused the incident' include?
In an incident report, what should an 'Explanation of what caused the incident' include?
Why is it important to be accurate, objective, and complete when writing incident reports?
Why is it important to be accurate, objective, and complete when writing incident reports?
Which element pertains to the beginning introduction of a progress report?
Which element pertains to the beginning introduction of a progress report?
Which of the options cannot be determined from reading a progress report?
Which of the options cannot be determined from reading a progress report?
In terms of 'how to write the body of a progress report', what level of detail should be included?
In terms of 'how to write the body of a progress report', what level of detail should be included?
Which of the following would not be a topic covered in an Incident Report?
Which of the following would not be a topic covered in an Incident Report?
Flashcards
Short Report
Short Report
An organized presentation of relevant data on any topic tracked by a company or agency.
What Short Report shows
What Short Report shows
Work is being done; You are alert, professional, and reliable.
Periodic Reports
Periodic Reports
Reports issued at set intervals (daily, weekly, monthly) to provide regular updates.
Sales Reports
Sales Reports
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Progress Report
Progress Report
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Employee Activity/Performance Report
Employee Activity/Performance Report
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Trip/Travel Reports
Trip/Travel Reports
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Test Reports
Test Reports
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Incident Reports
Incident Reports
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Parts of an Incident Report
Parts of an Incident Report
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Study Notes
Short Reports
- An organized and practical presentation of relevant data that a company or agency tracks in its operations.
- Writing short reports demonstrates work ethic, professionalism, and reliability.
- Common types include periodic, sales, progress, employee activity/performance, trip/travel, test, and incident reports.
- Essential guidelines: anticipate audience use, research thoroughly, be objective/ethical, organize carefully, write clearly/concisely, design for the reader, use visuals when needed, and choose the appropriate format.
Periodic Sales Reports
- Regularly provides information at scheduled intervals such as daily, weekly, or bimonthly.
- This helps monitor service quantity/quality and work done by employees.
- Managers can use this to plan schedules (hire, train, assign, reassign staff), budget funds, determine needs and goals, and fulfill corporate missions.
Sales Reports
- Provides businesses with a continuous record of accounts, online/mail purchases, losses, and profits over a specific time.
- Aids in assessing past performance, planning for the future, showing gains/losses, comparing two quarters' sales, and making short/long-range plans.
Progress Reports
- Informs readers on the status, amount, and type of work completed on an ongoing project with details on dates, people involved, performance, and job completion status.
- Intended for external stakeholders needing to coordinate with your activities.
- Its length depends on audience and project complexity; can be a short email, memo, or text.
- Progress Reports should specify accomplishments, schedule adherence, budget, technology use, assignments, problem identification, adjustments, remaining work, and efficient/correct completion.
- Frequency varies, even annually, based on job and employer needs.
- Consists of work done, current work, and planned work.
- Can be started with a brief intro citing the report’s purpose, project details/dates, and job recall.
- Initial reports should provide background info, while later reports should reference the previous report's conclusion and the starting point of the current report.
- Should be realistic and tentative, provide end duties/submission timetable including targeted completion date.
- Should include cost, material, HR and timeline stage details that omit typical info while emphasizing completed vs false ones plus obstacles encountered.
Employee Activity/Performance Reports
- Report informs supervisors of activities within a specified timeframe.
- Should explain time management and fulfillment of job requirements.
- Indicates employee performance and impacts performance assessments/promotions.
- Managers expect details on accomplished tasks with amounts, timelines, and involvement in ongoing projects.
- Crucial guidelines: use prescribed formats, honesty, objectivity, accuracy, describe major accomplishments consistent with job description and include training details etc.
- Highlight benefits to the company and community.
- Prepared to use supporting documents.
Trip/Travel Reports
- Documents trip activities, informing how they affect ongoing/future business, enhancing job understanding and networking.
- Best written promptly after events when memories are current, and should be technical/factual.
- Should address trip specifics like location, contacts, purpose, findings, actions taken, problems, and financial benefits, including recommendations.
- Common are field, site inspection, home health/social work, and sales/customer visit reports.
- Preparation includes gathering contacts, researching, obtaining documents, bringing equipment, getting directions, and listing appointments.
- Upon return, report promptly, detail stay specifics, exclude irrelevant info, stay objective, answer potential reader questions, and include financial details.
Test Reports
- Involve collecting and documenting objective/accurate results, using standard symbols and abbreviations.
- Types include experiment, investigation, laboratory, and operations reports.
- Reports should explain the test's purpose, performance (circumstances, controls, procedures, equipment), outcomes, and implications/recommendations (learnings, discoveries, confirmations, rejections).
Incident Reports
- Submitted after unexpected negative workplace events that disrupt work, damage property, or cause injury.
- Intended for internal and external audiences to prevent recurrence, improve job effectiveness/safety, and are completed by field personnel.
- Events that may require include an accident, IT breakdown, injury or delay and other dangerous offense’s. A virus or entry is also a cause.
- Contain identification, incident type, timing/location, detailed description, actions post-incident, explanations for the cause, and suggested recommendations.
- Ensure legality by submission is on time with a signature alongside checked spelling/math and include completeness with objectivity.
- Should give only facts without the inclusion of options and professional responsibilities must be adhered to.
- Can be official legal records, often concerning health and property.
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