Business Research Methods

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Questions and Answers

Which of the following best defines business research?

  • A creative and unsystematic investigation into a general topic.
  • A subjective and biased study that relies on personal opinions.
  • An organized, systematic, data-based, critical, objective, scientific investigation into a specific problem. (correct)
  • A haphazard collection of data with no clear goal.

Business research is primarily useful for academic purposes and has limited practical application in real-world business scenarios.

False (B)

Name three areas in business where research is commonly applied.

Marketing, Finance, Human Resources, Entrepreneurship

Research helps businesses reduce ______ and uncertainty by providing insights for new product launches.

<p>risk</p> Signup and view all the answers

Match the following types of business research with their descriptions:

<p>Applied Research = Conducted to solve specific, immediate business problems. Basic/Fundamental Research = Conducted to expand knowledge and develop new theories/models, often in academia.</p> Signup and view all the answers

What is the first step in the business research process?

<p>Identifying the problem (D)</p> Signup and view all the answers

Reviewing existing literature is a waste of time in the business research process, as it's better to start with your own ideas.

<p>False (B)</p> Signup and view all the answers

What are the 7 steps in the business research process?

<p>Identify the Problem, Review Existing Literature, Formulate Hypotheses, Choose a Research Method, Collect Data, Analyse Data, Make Recommendations</p> Signup and view all the answers

After collecting and analysing data, the next step in the research process is to make ______ based on the findings.

<p>recommendations</p> Signup and view all the answers

Which example illustrates how Coca-Cola utilizes market research?

<p>To test new product/flavours. (B)</p> Signup and view all the answers

Which of the following is NOT a characteristic of scientific research?

<p>Subjective and Opinion-Based (A)</p> Signup and view all the answers

Ethical considerations are irrelevant in business research as long as the data collected is accurate.

<p>False (B)</p> Signup and view all the answers

What is the definition of ethics in business research?

<p>A code of conduct or expected societal norm of behaviour while conducting research</p> Signup and view all the answers

The principle of ______ participation states that no one should be forced to participate in research.

<p>voluntary</p> Signup and view all the answers

Match the ethical principles with their descriptions:

<p>Voluntary Participation = Individuals should not be coerced into participation. Informed Consent = Participants must understand how their data will be used. Confidentiality = Protection of participant information. Avoid Bias = Ensuring results are fair and accurate.</p> Signup and view all the answers

What is the purpose of Netflix analyzing user data?

<p>To recommend shows (C)</p> Signup and view all the answers

Research helps businesses improve decision-making.

<p>True (A)</p> Signup and view all the answers

What are three reasons why research is important?

<p>Reduces risk, Improves decision-making, Increases efficiency &amp; profitability, Helps businesses stay competitive</p> Signup and view all the answers

The characteristic of scientific research known as '______' means that others can repeat it and get similar results.

<p>replicable</p> Signup and view all the answers

Which of the following principles was violated in the Volkswagen emissions scandal?

<p>Avoid Bias (D)</p> Signup and view all the answers

Flashcards

Business Research

Organized, systematic, data-based, critical, objective, scientific investigation into a specific problem, undertaken with the purpose of finding answers or solutions to it.

Marketing Research

Understanding customer preferences (e.g. Coca-Cola testing new products).

Finance Research

Analyzing investment trends (e.g. Stock market forecasting models).

Human Resources Research

Conducting employee satisfaction surveys (e.g. workplace culture).

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Entrepreneurship Research

Testing business ideas before launching (e.g. Airbnb validating its idea via surveys).

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Why is research important?

Reduces risk and uncertainty, improves decision-making, increases efficiency and profitability, and helps businesses stay competitive.

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Characteristics of Scientific Research

Systematic & Logical, Objective & Unbiased, Empirical & Data-Driven, and Replicable.

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Applied Research

Conducted for immediate business needs. Used by managers and decision-makers. Focused on practical application.

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Basic/Fundamental Research

Conducted to develop new theories & models. Often done in academia.

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Business Research Process

Identify the Problem, Review Existing Literature, Formulate Hypotheses, Choose a Research Method, Collect Data, Analyse Data, Make Recommendations.

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Ethics in Business Research

A code of conduct or expected societal norm of behavior while conducting research.

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Key Ethical Principles

Voluntary Participation, Informed Consent, Confidentiality, and Avoid Bias.

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Study Notes

  • Research methodology is important for how businesses know what customers want, how companies predict market trends, and what makes some products succeed and others fail
  • Coca-Cola uses market research to introduce new products
  • Netflix analyses user data to recommend shows
  • Amazon optimizes pricing through customer behavior research

Overview of Research Topics

  • Understanding the research process
  • Designing surveys and collecting data
  • Analyzing business trends using statistics
  • Writing professional business reports

Business Research Defined

  • Business research is an organized, systematic, data-based, critical, objective, scientific investigation into a specific problem
  • Business research is undertaken to find answers or solutions to the problem

Research Areas in Business

  • Marketing research helps to understand customer preferences, such as Coca-Cola testing new products
  • Finance research helps to analyze investment trends, such as stock market forecasting models
  • Human Resources research involves conducting employee satisfaction surveys to understand workplace culture
  • Entrepreneurship research involves testing business ideas before launching, such as Airbnb using surveys to validate its idea

Importance of Research

  • Reduces risk and uncertainty, e.g., launching a new product
  • Improves decision-making, e.g., hiring strategies, marketing
  • Increases efficiency and profitability, e.g., cost-saving methods
  • Helps businesses stay competitive, e.g., identifying trends before competitors
  • Coca-Cola uses market research to test new flavors before launching

Characteristics of Scientific Research

  • Systematic and Logical, following a structured process
  • Objective and Unbiased, based on facts not opinions
  • Empirical and Data-Driven, using real-world observations
  • Replicable, able to be repeated by others with similar results

Types of Business Research

  • Applied Research solves specific problems and is conducted for immediate business needs
  • Applied Research is used by managers and decision-makers and is focused on practical application, like Starbucks surveys on seasonal drinks
  • Basic/Fundamental Research expands knowledge, with the goal to develop new theories and models, and is often done in academia
  • Basic/Fundamental Research studies how social media marketing affects brands

Business Research Process

  • Identify the Problem to be researched
  • Review existing literature to see what is already known
  • Formulate Hypotheses for what to predict
  • Choose a Research Method like surveys or interviews
  • Collect Data to gather information
  • Analyze Data using statistical tools
  • Make Recommendations by applying findings to business decisions
  • Amazon's dynamic pricing strategy analyzes competitor prices and adjusts pricing accordingly

Ethics in Business Research

  • Ethics refers to a code of conduct or norm of behavior when conducting research
  • Research involves people and businesses
  • Unethical research can mislead companies and harm consumers

Key Ethical Principles

  • Voluntary Participation, where no one is forced to participate
  • Informed Consent, where participants know how their data will be used
  • Confidentiality, to protect participant information
  • Avoid Bias to ensure fair and accurate results
  • Volkswagen's emissions scandal involved falsified research which led to lawsuits and reputation damage

Summary of Research

  • It is the foundation of informed business decisions
  • Applied research solves real business problems, and basic research expands knowledge
  • Following a structured research process leads to reliable results
  • Ethical research ensures credibility and protects participants
  • Research skills are valuable across all career fields

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