Business Research
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Questions and Answers

What type of research is an internal business analysis of sales patterns?

  • Tertiary research
  • External research
  • Secondary research (correct)
  • Primary research

When is it imperative to conduct research in an ethical manner?

  • When the research is for academic purposes
  • When the research findings could impact business decisions
  • When the research could affect vulnerable populations
  • At all times (correct)

What must a business often obtain from participants in a research study?

  • Financial compensation
  • A guarantee of anonymity
  • A written summary of the research goals
  • Permission (correct)

Why should research findings be reported accurately?

<p>To maintain objectivity and avoid bias (A)</p> Signup and view all the answers

What is plagiarism?

<p>Presenting someone else's work as your own (A)</p> Signup and view all the answers

What is the primary purpose of businesses gathering information?

<p>To make informed decisions (A)</p> Signup and view all the answers

Why is it important for a business to understand its customers' needs and wants?

<p>To provide what customers demand (C)</p> Signup and view all the answers

What is a key reason for a business to monitor its competitors?

<p>To gain customer loyalty and market share (C)</p> Signup and view all the answers

What does 'data' primarily represent in a business context?

<p>Raw, unorganized facts and figures (A)</p> Signup and view all the answers

What is required to transform data into useful information?

<p>Processing and giving it meaning (D)</p> Signup and view all the answers

What turns information into knowledge and wisdom?

<p>Experience (D)</p> Signup and view all the answers

What is 'information' in a business context?

<p>Data that has been processed and is meaningful (A)</p> Signup and view all the answers

Which of the following is an example of data?

<p>Monthly sales figures (A)</p> Signup and view all the answers

What is the ultimate goal of gaining knowledge and wisdom in a business?

<p>Revealing good decision-making (A)</p> Signup and view all the answers

What is considered 'raw information'?

<p>A collection of facts and figures (D)</p> Signup and view all the answers

Why should businesses share information about their products or services?

<p>To communicate effectively with customers (A)</p> Signup and view all the answers

What is the purpose of processing data into meaningful information?

<p>To develop business strategies and make sound decisions (B)</p> Signup and view all the answers

What type of information can Pick'n Pay gain via Smart Shopper Cards?

<p>Customer buying behavior (C)</p> Signup and view all the answers

What is primary research?

<p>Original research conducted by the business (A)</p> Signup and view all the answers

Which of the following is an example of primary research?

<p>Conducting a survey (C)</p> Signup and view all the answers

Which of the following is an example of secondary research?

<p>Using data from the business's own research department (A)</p> Signup and view all the answers

What kind of information is needed, other than about customers, for market research?

<p>Information about potential suppliers (C)</p> Signup and view all the answers

According to the content, what does data by itself not do?

<p>Solve problems without being processed into information (C)</p> Signup and view all the answers

Where can secondary research be found?

<p>Government agencies (C)</p> Signup and view all the answers

What is the term for data that has been processed and is useful for making businesses?

<p>Information (B)</p> Signup and view all the answers

Flashcards

Primary Research

Data collected firsthand for a specific purpose.

Secondary Research

Existing data, collected by others, often used as a starting point.

Ethical Research

The practice of conducting studies that respect participant rights and confidentiality.

Plagiarism

Presenting someone else's work as your own without giving them credit.

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Accurate Reporting

Reporting research findings truthfully, without altering data to fit expectations.

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Data

Facts and statistics collected together for reference or analysis.

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Information

Data that has been processed to be meaningful and useful for decision-making.

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Customer Information

Businesses need information about their customers' needs and wants.

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Competitor Analysis

Businesses monitor competitors to gain customer loyalty and market share.

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Marketing Communication

Businesses share product or service information to reach current and potential customers.

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Business Decision-Making

The use of information to make operational decisions on financial management, manufacturing, and sales.

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Wisdom

The ability to effectively use information in a way that promotes smart choices.

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Economic Factors

Businesses must understand economic factors to make informed decisions.

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Data vs. Information

Raw data lacks context until it is processed into meaningful information.

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Environmental Scanning

The process of examining the external business environment, including competitors.

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Market Research

Investigating customers' needs, wants, and buying behaviors.

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Decision-making

Using information to decide on the best course of action.

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Controlling

Comparing actual performance with planned performance and taking corrective action if needed.

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Planning

Setting goals and determining how to achieve them.

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Smart Shopper Card

A tool used to collect data on customer behavior and preferences.

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Hello Peter

A feedback website where customers can post reviews and complaints about businesses.

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