Podcast Beta
Questions and Answers
What is the primary goal of automating business processes?
What is unique to each organization?
What is one tenet of good user experience?
How can automation improve the quality of data?
Signup and view all the answers
What are the two categories of automation that an admin can choose from?
Signup and view all the answers
What is an example of an interactive experience?
Signup and view all the answers
What is a benefit of automating repetitive tasks?
Signup and view all the answers
Why is it important to automate business processes?
Signup and view all the answers
Study Notes
The Power of Automation
- Every organization has business processes, which are tasks that need to be done and requirements that need to be met.
- Business processes are unique to each organization, making it challenging to find a solution that exactly meets their requirements.
- Automating business processes can save time and improve data quality.
- A good user experience principle is to automate tasks that users can only do one way, if possible.
- Automation can be categorized into two types: interactive experiences and behind-the-scenes automation.
Interactive Experiences
- Requires input from a user.
- Features used for interactive experiences include:
- (features listed, but not specified in the text)
Behind-the-Scenes Automation
- Runs automatically and behind the scenes.
- Triggers include when a record changes.
- Solutions for behind-the-scenes automation include:
- (features listed, but not specified in the text)
Automation in Salesforce
- Automation in Salesforce can be used to save users' time and ensure required tasks are completed.
- The next unit will cover flows in Salesforce.
Studying That Suits You
Use AI to generate personalized quizzes and flashcards to suit your learning preferences.
Description
Learn how organizations define and implement business processes to meet their unique needs and requirements. Understand the challenges of finding solutions that exactly meet their requirements.
