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Business Phone Conversation Quiz
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Business Phone Conversation Quiz

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@UnrealIllumination

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Questions and Answers

Junko promised to extend the payment terms to 60 days without hesitation.

False

Andrea mentioned that the cash flow problems were becoming a regular issue for their company.

False

Junko mentioned that they have regulations to follow at their end regarding payment terms.

True

Andrea mentioned that the new order is for a customer who pays on delivery.

<p>True</p> Signup and view all the answers

Junko agreed to send Andrea an email confirmation of the payment terms extension.

<p>True</p> Signup and view all the answers

Study Notes

Payment Terms Negotiation

  • Junko agreed to extend the payment terms to 60 days, indicating a willingness to accommodate business needs.
  • Andrea expressed concern about ongoing cash flow problems, highlighting a significant challenge affecting their company's financial stability.

Regulatory Considerations

  • Junko noted that there are specific regulations that must be adhered to regarding payment terms, introducing an element of compliance in the negotiation.

Customer Payment Method

  • Andrea highlighted that the new order involved a customer who pays upon delivery, emphasizing the importance of aligning payment terms with customer payment behaviors.

Confirmation of Terms

  • Junko committed to sending an email confirmation for the extended payment terms, ensuring clear communication and documentation of the agreement.

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Description

Test your comprehension of a business phone conversation between Junko from a company and Andrea from Red Band. The conversation revolves around an order, delivery confirmation, and a request for an extension on payment terms.

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