Podcast
Questions and Answers
Junko promised to extend the payment terms to 60 days without hesitation.
Junko promised to extend the payment terms to 60 days without hesitation.
False
Andrea mentioned that the cash flow problems were becoming a regular issue for their company.
Andrea mentioned that the cash flow problems were becoming a regular issue for their company.
False
Junko mentioned that they have regulations to follow at their end regarding payment terms.
Junko mentioned that they have regulations to follow at their end regarding payment terms.
True
Andrea mentioned that the new order is for a customer who pays on delivery.
Andrea mentioned that the new order is for a customer who pays on delivery.
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Junko agreed to send Andrea an email confirmation of the payment terms extension.
Junko agreed to send Andrea an email confirmation of the payment terms extension.
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Study Notes
Payment Terms Negotiation
- Junko agreed to extend the payment terms to 60 days, indicating a willingness to accommodate business needs.
- Andrea expressed concern about ongoing cash flow problems, highlighting a significant challenge affecting their company's financial stability.
Regulatory Considerations
- Junko noted that there are specific regulations that must be adhered to regarding payment terms, introducing an element of compliance in the negotiation.
Customer Payment Method
- Andrea highlighted that the new order involved a customer who pays upon delivery, emphasizing the importance of aligning payment terms with customer payment behaviors.
Confirmation of Terms
- Junko committed to sending an email confirmation for the extended payment terms, ensuring clear communication and documentation of the agreement.
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Description
Test your comprehension of a business phone conversation between Junko from a company and Andrea from Red Band. The conversation revolves around an order, delivery confirmation, and a request for an extension on payment terms.
