Questions and Answers
What does the business use CRM software for, among other things?
Lead management
What tools does the business use for customer service?
IVR systems and chat platforms
What is the purpose of the email platforms used by the business?
Automated email campaigns and client follow-up
What is the purpose of the video-conferencing software used by the business?
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What is the purpose of the online document-sharing tools used by the business?
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What aspect of customer interaction does the business's IVR system primarily facilitate?
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What is the primary function of the email platforms used by the business?
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What tool does the business use to manage lead information and customer interactions?
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What is the primary purpose of the online document-sharing tools used by the business?
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What is the primary function of the video-conferencing software used by the business?
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