Business Models Quiz: P2P, Crowdsourcing, Affiliate
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Questions and Answers

What is the primary purpose of a peer-to-peer business model?

  • To collect data from a large group of users
  • To act as an intermediary between individuals (correct)
  • To promote products through advertising
  • To provide a subscription service for exclusive content

Which of the following is NOT an example of a crowdsourcing model?

  • Uber rideshare service (correct)
  • Kickstarter fundraising platform
  • Local community feedback surveys
  • Waze traffic app

In affiliate marketing, how do influencers earn commissions?

  • By creating and selling their own products
  • When followers use a specific offer code (correct)
  • Through advertising revenue alone
  • Through subscription fees

What distinguishes the crowdsourcing model from other business models?

<p>It harnesses information from a large group of people (C)</p> Signup and view all the answers

Which of the following platforms is an example of a peer-to-peer business model?

<p>Etsy (A)</p> Signup and view all the answers

What is a common characteristic of platforms that use the peer-to-peer model?

<p>They provide a means for direct transactions between users (A)</p> Signup and view all the answers

What role does the crowdsourcing model play in innovative problem-solving?

<p>It leverages collective wisdom for innovative solutions (A)</p> Signup and view all the answers

Which of the following best describes the role of affiliate marketing in content creation?

<p>It provides additional income through product promotion (D)</p> Signup and view all the answers

What is the primary assumption behind the razor blades business model?

<p>Customers will consistently buy more expensive accessories. (C)</p> Signup and view all the answers

In which scenario does the reverse razor blades model operate?

<p>When high-margin initial products promote the sale of lower-margin ones. (B)</p> Signup and view all the answers

What defines the retailer business model?

<p>Selling products directly to consumers at a profit. (D)</p> Signup and view all the answers

How do manufacturers differ from retailers?

<p>Retailers do not handle raw materials. (B)</p> Signup and view all the answers

What is a potential drawback of the bundling model?

<p>Reduced profits due to lower prices for bundled items. (C)</p> Signup and view all the answers

Which example illustrates the razor blades model?

<p>A company that sells printers with generic ink replacements. (C)</p> Signup and view all the answers

Which type of companies primarily utilize the bundling business model?

<p>Fitness centers offering packages for multiple classes. (A)</p> Signup and view all the answers

What is a common characteristic of manufacturers?

<p>They convert raw materials and sell products. (B)</p> Signup and view all the answers

Which group is NOT typically considered a customer segment?

<p>Consultants (C)</p> Signup and view all the answers

What does the term 'Value Proposition' refer to?

<p>The benefits a product/service offers to customers (C)</p> Signup and view all the answers

Which of these is NOT listed as a value delivered to the customer?

<p>Legal support services (D)</p> Signup and view all the answers

Which component is part of the Operating Model?

<p>Key Channels (C)</p> Signup and view all the answers

What type of activities might be included as 'Key Activities' for a business?

<p>Talent recruitment (C)</p> Signup and view all the answers

Who are considered 'Key Partners' in the business model?

<p>Content partners like Sony and Universal (B)</p> Signup and view all the answers

What type of relationships does a business maintain with its customers?

<p>Various types based on customer needs (B)</p> Signup and view all the answers

Which of the following is NOT part of how a business makes money?

<p>By minimizing customer complaints (D)</p> Signup and view all the answers

What is one major advantage of opening a franchise compared to being an independent retailer?

<p>Access to a proven business model (D)</p> Signup and view all the answers

Which of the following is NOT a source of funding for public sector organizations?

<p>Private investments (B)</p> Signup and view all the answers

Cooperatives are primarily characterized by which feature?

<p>Shared profits and losses among members (B)</p> Signup and view all the answers

What differentiates a Non-Profit Organization (NPO) from a regular business?

<p>An NPO does not aim to generate profits (A)</p> Signup and view all the answers

What classification is common for businesses based on the number of employees and annual turnover?

<p>Small, Medium, Large (A)</p> Signup and view all the answers

Which example best represents a function of public sector organizations?

<p>Providing healthcare services (B)</p> Signup and view all the answers

Which of the following best describes the term SME?

<p>Small and Medium Enterprises (D)</p> Signup and view all the answers

Which of the following is NOT typically a characteristic of public sector organizations?

<p>Aims to maximize profit (B)</p> Signup and view all the answers

How would Ibrahim Fairweather LLP be classified based on its characteristics?

<p>An SME in the service sector (A)</p> Signup and view all the answers

What is the recommended size range for effective teams according to the provided information?

<p>2 to 25 people (D)</p> Signup and view all the answers

What is a common issue faced by large teams?

<p>Insufficient time for meetings (B)</p> Signup and view all the answers

Which of the following skills is not necessary for an effective team?

<p>Fitness levels (A)</p> Signup and view all the answers

Who developed the Value Chain Model?

<p>Michael Porter (A)</p> Signup and view all the answers

What do the activities within the Value Chain Model aim to accomplish?

<p>Add value to the final product (D)</p> Signup and view all the answers

What is one of the benefits of carrying out activities at a lower cost within the Value Chain Model?

<p>Advantage over competitors (A)</p> Signup and view all the answers

What size of team is considered a guide to success?

<p>Less than 10 members (A)</p> Signup and view all the answers

Which IT system is most appropriate for supporting inbound logistics?

<p>Automated warehousing system (D)</p> Signup and view all the answers

Which primary activity is matched correctly with its corresponding IT system?

<p>Outbound Logistics - Automated distribution (A)</p> Signup and view all the answers

Which IT system is best suited for customer service activities?

<p>Automated service scheduling (C)</p> Signup and view all the answers

Which of the following IT systems could support organizational infrastructure?

<p>Financial planning models (C)</p> Signup and view all the answers

What type of IT system is typically used in operations?

<p>Computer-controlled machining system (A)</p> Signup and view all the answers

Which IT system can assist with procurement activities?

<p>E-procurement (C)</p> Signup and view all the answers

Which of the following IT systems is associated with telemarketing?

<p>Telemarketing (A)</p> Signup and view all the answers

Which primary activity does space optimisation support?

<p>Procurement (D)</p> Signup and view all the answers

Flashcards

Razor Blades Model

A business model where a company offers a cheaper initial product to entice customers to buy more expensive, recurring accessories.

Reverse Razor Blades Model

A business model where a high-margin product is offered first, driving sales of related lower-margin products.

Retailer Model

A business model where companies buy from manufacturers or distributors and sell to customers for a profit.

Manufacturer Model

A business model where companies convert raw materials into products and sell to distributors, retailers, or consumers.

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Bundling Model

A business model where companies sell two or more products together as a unit, often at a lower price than selling them separately.

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What is the goal of the Razor Blades Model?

To attract customers with a low-priced initial product, leading them to buy more expensive accessories over time.

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What is an example of the Reverse Razor Blades Model?

Offering a high-margin product like a printer, then selling lower-margin ink cartridges.

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What is the difference between a Retailer and a Manufacturer?

Retailers buy products to resell, while manufacturers create those products from raw materials.

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Affiliate Marketing

A business model where a company pays a commission to a person or business for promoting their products or services.

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Advertising Model

A business model where companies pay to advertise their products or services on platforms such as websites or podcasts.

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Peer-to-Peer Model

A business model that acts as an intermediary between individuals who have something to offer and those who need it.

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Crowdsourcing Model

A business model that leverages the collective intelligence of a large group of individuals to gather information, ideas, or solutions.

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What is the purpose of a Peer-to-Peer model?

To facilitate connections and transactions between individuals who have a service or product to offer and those who need it.

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How does a Peer-to-Peer model work?

It acts as a platform that establishes rules, payments, and processes for transactions between individuals.

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What is the main purpose of Crowdsourcing?

To leverage the collective wisdom and input of a large group to solve problems or gather data.

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What is the role of participants in a Crowdsourcing model?

Participants can be paid or contribute voluntarily to provide information, ideas, or solutions.

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Who are the customers?

The target audience for a business's product or service. Customers are often grouped into segments based on common characteristics.

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What is a value proposition?

The unique value that a business offers to its customers. It describes the benefits and features that make the product or service desirable.

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What are key activities?

The essential tasks a business performs to deliver its product or service. Examples include marketing, product development, and customer support.

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How do businesses make money?

The methods used to generate revenue from customers. This can include sales, subscriptions, commissions, or advertising.

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What are key partners?

Other businesses or organizations that help a company deliver its product or service. Examples include suppliers, distributors, and technical partners.

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What are key resources?

The assets that a business uses to develop and deliver its product or service. This can include physical assets, intellectual property, and human resources.

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What are key channels?

The ways a business reaches and communicates with its customers. Examples include websites, social media, and retail stores.

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What are customer relationships?

The type of connection a business builds with its customers. This can range from basic transactional relationships to long-term, personalized relationships.

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Franchise

A business model where an individual (franchisee) pays a fee to operate a local branch of a larger company (franchisor), selling its established product or service.

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Public Sector

Organizations run by the government, funded by taxes, that provide services for the population.

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Private Sector

Businesses owned by individuals or companies, aiming to generate profit.

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Co-operative

A business owned by its staff, who share profits and losses, often with a focus on social or environmental goals.

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Non-Profit Organisation (NPO)

An organization that aims to achieve a specific goal, not to make profit; they reinvest any surplus back into the organization.

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SME

A business classified as small or medium-sized, based on its number of employees and annual turnover.

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Industrial Sector

Part of the economy involved in the production of goods, such as manufacturing or mining.

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Service Sector

Part of the economy focused on providing services to individuals or businesses, such as healthcare, education, or finance.

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What is an SME?

A small or medium-sized enterprise (SME) is a business with fewer than 250 employees and an annual turnover of less than 50 million euros.

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What sector is Ibrahim Fairweather LLP in?

Ibrahim Fairweather LLP is a business consultancy, which falls under the service sector, as it provides services to its clients.

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How is Ibrahim Fairweather LLP classified?

Ibrahim Fairweather LLP is classified as an SME (Small or Medium-sized Enterprise) due to having 25 employees and an annual turnover of 0.48M euro.

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What is the Value Chain Model?

The Value Chain Model, developed by Michael Porter, outlines the crucial activities a business undertakes to function effectively.

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What are the benefits of the Value Chain Model?

The Value Chain Model helps businesses identify activities that add value to their products and give them a competitive advantage. This can be by lowering costs or improving product quality.

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What are the components of an effective team?

Effective teams need the right mix of skills, including technical expertise, problem-solving, decision-making, and interpersonal skills. They also benefit from a manageable size, typically 2-25 people.

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What is the ideal team size?

Effective teams generally range from 2 to 25 people, with small teams of less than 10 being particularly successful.

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Why are large teams sometimes less effective?

Large teams can face challenges such as finding enough space and time to meet effectively, making it difficult for everyone to interact efficiently.

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Inbound Logistics

The process of receiving raw materials and components from suppliers. This includes tasks like transportation, storage, and quality control.

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Operations

The process of transforming raw materials and components into finished products. This involves manufacturing, assembly, and packaging.

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Outbound Logistics

The process of delivering finished products to customers. This includes tasks like warehousing, transportation, and distribution.

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Sales and Marketing

The process of promoting and selling products to customers. This includes activities like advertising, sales promotion, and customer relationship management.

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Customer Service

The process of providing support to customers after the sale. This includes activities like handling inquiries, resolving complaints, and providing technical assistance.

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Automated Warehousing System

A system that uses technology to automate tasks in a warehouse, such as storing, retrieving, and moving inventory.

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Computer-controlled machining system

A machine tool controlled by a computer to perform operations such as cutting, drilling, and shaping materials.

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Automated Distribution

A system that uses automation to manage the flow of goods from a warehouse to customers.

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Study Notes

Course Information

  • Course title: Information Systems and Organisations
  • Week: 11
  • Block: 4
  • Topic: Business Models
  • Lecturers: Dr. Navid Dorudian, Dr. Oussama Alsabek

Module Content

  • Block 1: Human Information Systems
  • Block 2: Modelling and Design
  • Block 3: Methodology
  • Block 4: Business Systems & Organisations

Previously Covered

  • SWOT analysis
  • PESTLE analysis
  • Used to develop strategies, assess ideas, make decisions

Plan for Today

  • Learning about business models
  • Defining a business model
  • Types of business models

From Idea to Profit

  • Transition from idea to generating profit

What is a Business Model?

  • A simplified description of how a company plans to make money
  • For new companies, it attracts investment
  • For established companies, it serves as a strategy

How Does X Make Money?

  • Examples of business models : Snapchat, LinkedIn, Netflix, Amazon

Business Model Types

  • Numerous types of business models exist
  • Companies often employ multiple types of business models

Some Types of Business Models

  • Franchise model
  • Subscription model
  • Freemium model
  • Advertisement model
  • Razor blades model
  • Retailer model
  • Manufacturer model
  • Distributor model
  • Peer-to-Peer/platform model
  • Leasing model
  • Crowdsourcing model
  • Bundling model
  • Product-as-a-service model

Franchise Model

  • A blueprint for reproducing an established business
  • Franchisor (original owner) guides the franchisee
  • Franchisee pays a percentage of profits in return

Subscription Model

  • Recurring payments for access to a service or product

Freemium Model

  • Use parts of a product for free, but pay for advanced features
  • Often seen in software-as-a-service (SaaS) space

Razor Blades Model

  • A cheaper product is sold with costly replacement components or accessories

Retailer Model

  • Purchases goods (from suppliers) and resells them to the end customer

Manufacturer Model

  • Converted raw materials into a new product & subsequently sell it

Bundling Model

  • Two or more products are sold together at a lower price than if purchased individually

Leasing Model

  • Leasing agreements are usually most efficient for large items like equipment
  • Leasing has a longer term than product as a service business model

Product-as-a-Service Model

  • Businesses charge customers for use of physical products
  • Varying fees - by subscription, per use or per mile

Distribution Model

  • Reselling manufactured products in bulk

Advertising or Affiliate Marketing Model

  • Leveraging the audience as an asset
  • Advertisers pay for space allocated by a business's audience
  • Affiliate marketing - commission earned from referrals.

Peer-to-Peer/Platform Model

  • Acts as an intermediary between individuals / entities wanting something and who have something
  • Platforms connect both sides (buyer/seller, etc.)
  • Established rules and regulations.

Crowdsourcing Model

  • Obtaining information/opinions from a large group of people

Developing a Business Model

  • Answers four key questions
  • Who is the customer?
  • What value does the business deliver to customers?
  • How does the business operate?
  • How does the business make money?

Who is the Customer?

  • Defining the target market/customer base for a product/service

What Value Does the Business Deliver to the Customer?

  • Functional value (practical)
  • Societal value
  • Emotional value
  • Connectivity
  • Sharing ideas and content
  • Brand expansions
  • Marketplace
  • Payment infrastructure
  • Work tools

How does the Company Operate?

  • Key Activities
  • Key Partners
  • Key Resources
  • Key Channels
  • Customer Relationships

How Does the Business Make Money?

  • Cost Structure
  • Revenue Streams

Business Model Canvas

  • A template for presenting business model information
  • Developed by Alexander Osterwalder

Objectives for Today

  • Business organisations
  • Sectors and types
  • Business activities
  • Value Chain model
  • Supply Chain and Supply Chain Management
  • Understanding how systems support them

Definition by Max Weber

  • An organisation is a group of people intentionally organised to achieve a common goal, not necessarily a legal entity

Organisations as Systems

  • Diagram illustrating the components & inputs/outputs of an organisation

Private and Public Sectors

  • Private Sector
  • Run for profit, not controlled by the government
  • Allocate goods/services
  • Public Sector
  • Run by the government
  • Provide services to the public

Types of Business Organisations in the Private Sector

  • Sole Traders
  • Partnerships
  • Companies
  • Private limited Companies (Ltd)
  • Public Limited Companies (PLC)
  • Franchises

The Private Sector - Sole Trader

  • Business owned by one person
  • Small in size
  • Funded by personal savings or loans

The Private Sector - Partnerships

  • Minimum of two to a maximum of 20 partners
  • Common in professions like law, estate agency, and dentistry
  • Deed of Partnership outlines roles, investments

The Private Sector - Limited Company

  • Companies often become limited companies to grow beyond the partner limit

The Private Sector - Public Limited Company (PLC)

  • Can offer shares to the public
  • Requirements for becoming a PLC include minimum capital and required parties

The Private Sector - Multinational Organisations

  • Headquarters in one country but international production facilities in other countries

Reasons for Becoming a Multinational

  • Increasing market share
  • Securing cheaper resources, e.g., labour and premises
  • Avoiding tax or trade barriers
  • Taking advantage of government grants

The Private Sector - Franchises

  • Joint venture between franchisor and franchisee
  • Franchisee purchases the right to use a business's format
  • Reduces the risk compared to starting a business from scratch

The Public Sector

  • Run by the state for the people
  • Financed by public money/taxes (e.g., income tax)

Other Business Types: Cooperatives

  • Owned by their members
  • Profits & losses are shared amongst members

Business Size

  • Classified into small, medium, and large enterprises based on number of employees and annual turnover
  • SME: Small and Medium Enterprises
  • Different classifications based on industry type

Classify Businesses - Examples

  • Rowantree PLC
  • Ibrahim Fairweather LLP

Teams

  • Video on Apple's use of teams

The Best Teams

  • Effective teams range from 2 to 25 members

Value Chain Model

  • Developed by Michael Porter in 1985
  • Identifies activities required for effective business function
  • Value added by efficiently executing activities at lower costs compared to competitors

Value Chain Model Summary

  • Four-minute summary video available

Porter's Value Chain Model

  • General-purpose model to analyze value-chain activities
  • Helps understand value sources

IT through the Value Chain

  • IT systems and how they support primary business activities

Supply Chain

  • Definition of the supply chain
  • Video URLs
  • Diagram showing components

Supply Chain Management (SCM)

  • Overseeing/controlling the movement of goods/services from manufacturer to customer
  • Managerial objective is to increase efficiency & decrease costs

Quiz Questions (Multiple Choice)

  • Various questions regarding the private sector, NPOs, value chain, and ICT support of businesses

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Description

Test your knowledge on different business models including peer-to-peer, crowdsourcing, and affiliate marketing. This quiz will challenge your understanding of their purposes, characteristics, and roles in innovative problem-solving and content creation.

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