18 Questions
The ______ serves as the farewell part of the letter
complimentary close/ending
This consists of the name of the signatory (sender) and his designation: ______
signature
The ______ gives the details of the communication and consists of the introduction, the body, and the conclusion
body of the letter
This serves as the welcome part of the letter: ______
salutation
The ______ consists of the name of the addressee, his designation, his company, and its business address
inside address
This consists of the sender’s address and the date line: ______
heading
In a business letter, the complimentary close should end with a ______
comma
The reference line in a business letter is used to specify a particular ______
reference
When addressing a specific individual in a business letter, the attention line is used to indicate their ______
attention
The ______ is where the sender's name is typically written in a business letter
signature
A concise summary of the main topic or purpose of the letter is often included in the ______
subject line
The complimentary close in a business letter is followed by a ______ in the mixed or standard punctuation style
comma
The ___________ indicates the sequential number of the letter used for reference/filing purposes.
reference line
The ___________ bears the name of the addressee intended to read the letter if such name does not appear on the inside address.
attention line
The ___________ contains the topic of the letter or the title of the message elaborated in the body of the letter.
subject line
The ___________ consists of the initials of the sender in all caps and the initials of his secretary/typist in small letters.
identification notation or reference initials
The ___________ refers to the item or items placed inside the envelope, other than the letter.
enclosure notation
The ___________ contains some items that are omitted from the body of the letter and should be included.
postscript
Study Notes
Miscellaneous Parts of a Business Letter
- A reference line indicates the sequential number of the letter, used for reference/filing purposes
- An attention line bears the name of the addressee intended to read the letter, if not mentioned in the inside address
- A subject line contains the topic of the letter or the title of the message elaborated in the body of the letter
- Identification notation or reference initials consist of the sender's initials in all caps and the secretary/typist's initials in small letters
- An enclosure notation refers to items placed inside the envelope, other than the letter
- A carbon copy notation or distribution indicator refers to persons receiving the letter, other than the addressee
- A postscript contains items omitted from the body of the letter that should be included
Styles and Forms of a Business Letter
- There are five styles: Purely Block or Full Block, Modified Block, Semi-Block, Hanging Indented Style, and Indented Style
- Memorandum Style is another type of business letter
Punctuation Styles
- There are three alternative punctuation styles: Open, Closed, and Mixed or Standard
- Open punctuation lacks punctuation marks at the end of lines, except in the body of the letter
- Closed punctuation uses punctuation marks at the end of lines
- Mixed or Standard punctuation combines elements of both open and closed punctuation styles
Elements of Standard Punctuation
- Salutation with a colon (:)
- Complimentary close with a comma (,)
The C's of Business Letter Writing
- Coherence: sticking together ideas using transitional devices
- Technical correspondence: using the correct technical terms and language
Elements of a Business Letter
- Heading: sender's address and date line (month, day, and year)
- Inside Address: name of the addressee, designation, company, and business address
- Salutation: welcome part of the letter
- Body of the Letter: details of the communication, including introduction, discussion/elaboration, and conclusion
- Complimentary Close/Ending: farewell part of the letter
- Signature: name of the signatory (sender) and designation
Test your knowledge on identifying miscellaneous parts of a business letter such as Reference Line and Attention Line. Practice recognizing these key elements used for filing purposes and addressing specific individuals within an organization.
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