Business Etiquette Essentials

People are more likely to remember how you made them feel rather than specific details.

It's crucial to acknowledge and treat others with respect, even if their approach is different.

Avoid making judgments about people based on their actions or behaviors.

Avoid immediately jumping into business discussions with a client or interviewer upon meeting.

Making a good first impression is key to building trust and a positive connection.

Being courteous and polite before starting a discussion demonstrates professionalism and respect.

Starting a conversation without building rapport can make you seem too focused on yourself and less interested in the other person.

A positive first impression can lead to a more productive and successful interaction.

Using someone's name shows you value them and builds a positive relationship.

Acknowledging individual efforts boosts confidence and encourages continued hard work.

A positive working environment encourages employees to perform their best.

Good communication requires understanding and respect between individuals.

Leaders should take a step back and celebrate individual contributions.

A simple guideline for appropriate conversation topics in professional settings. It suggests focusing on safe, neutral topics like weather or hobbies, especially during brief encounters or situations where you don't have extensive knowledge of the other person.

A department within a company that manages employee-related matters like hiring, training, and benefits.

Asking someone you work with for advice or information about company culture or appropriate behavior.

A formal meeting between a job candidate and a potential employer to discuss the job and the candidate's qualifications.

A formal gathering where a company presents its products or services to potential clients or investors.

Using offensive or disrespectful language, including swear words and judgmental statements.

Words or phrases that express extreme negativity or strong disapproval towards someone or something.

Language commonly considered offensive or inappropriate in most social settings.

The act of using vulgar language, which can lead to negative consequences in the workplace.

The potential consequences of using vulgar language at work, including decreased popularity, strained relationships, and a negative professional image.

Showing disrespect by interrupting someone speaking implies that what they're saying is less important than your own thoughts.

Cutting off someone's speech makes them feel like their words are less valuable than yours.

Interrupting someone speaking demonstrates that you are more interested in what you have to say than in listening to their perspective.

Interrupting can make the speaker feel unheard and undervalued. It can damage the flow of the conversation and hinder communication.

Interrupting demonstrates a lack of respect for the other person's thoughts and opinions.