10 Questions
Which of the following is a recommended practice when greeting visitors in the office?
Determine the purpose of an unscheduled visit immediately
What is a key advantage of using email for internal correspondence in most organizations?
Email allows quick answers for questions
What is the preferred method of communication when writing to current and prospective clients and customers?
Letters
What is a recommended practice when meeting someone for the first time?
Establish conversation with the person
Why is reading vital in today’s business world?
Reading is vital to understanding the total company in which you work
What is the main purpose of etiquette in business?
To enhance professional image and conduct
How are manners defined in the context of etiquette?
The way to behave in a cultured, polite, or refined way
What is the responsibility of the host at a business meal?
Arrive early to greet the guests
What should a guest avoid when attending a business meal?
Ordering the most expensive meal on the menu
What is the purpose of dining and restaurant etiquette?
To demonstrate refined and appropriate table manners
Explore the main categories of business etiquette to enhance your professional image. Learn about general courtesy, manners, communication, and appearance to navigate employment situations with confidence.
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