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Business Etiquette: Enhancing Your Professional Image

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Business Etiquette: Enhancing Your Professional Image

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Questions and Answers

Which of the following is a recommended practice when greeting visitors in the office?

Interrupt your employer to attend to the visitor's needs

Determine the purpose of an unscheduled visit immediately (correct)

Avoid making eye contact with the visitor

Handle interruptions by loudly asking the visitor to wait

What is a key advantage of using email for internal correspondence in most organizations?

Email can only be sent to destinations within the same country

Email messages cannot be saved as permanent records

Email cannot be used for transferring files

Email allows quick answers for questions (correct)

What is the preferred method of communication when writing to current and prospective clients and customers?

Memorandums

Letters (correct)

Reports

Emails

What is a recommended practice when meeting someone for the first time?

Establish conversation with the person Signup and view all the answers

Why is reading vital in today’s business world?

Reading is vital to understanding the total company in which you work Signup and view all the answers

What is the main purpose of etiquette in business?

To enhance professional image and conduct Signup and view all the answers

How are manners defined in the context of etiquette?

The way to behave in a cultured, polite, or refined way Signup and view all the answers

What is the responsibility of the host at a business meal?

Arrive early to greet the guests Signup and view all the answers

What should a guest avoid when attending a business meal?

Ordering the most expensive meal on the menu Signup and view all the answers

What is the purpose of dining and restaurant etiquette?

To demonstrate refined and appropriate table manners Signup and view all the answers